Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,917 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Geek, Sam had an excellent rapport with us. Very impressed with the service.”

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Posted 1 year ago

Hi Alexis! Thank you for sharing your experience with Sam. It's always great to know how our technicians are doing, and it sounds like he's doing a great job! We will pass this onto him so he gets the recognition for a job well done! Thank you for the review!

Posted 1 year ago

“I enjoyed having SamR back to upgrade my computer and iPhone. He reassured me that both my devices were in good working order and safe from any malware. Thanks again for your great work SamR”

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Posted 1 year ago

Hi Donna! We are so thrilled to hear that Sam gave you such an enjoyable experience with getting your computer and iPhone upgraded! Feeling safe online is so important with how much we do online these days so it's great to know that Sam helped you gain that feeling! Thank you for the 5-star review!

Posted 1 year ago

“Excellent as always!”

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Posted 1 year ago

Hi Carol! Thank you for the 5-star review!

Posted 1 year ago

“Great service. Good communication. Pleasant to deal with. A job well done.”

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Posted 1 year ago

Thank you Robert for your wonderful 5 star rating! We are delighted that you enjoyed great service, good communication, and found us pleasant to deal with - it means a lot to us that you thought the job was well done!

Posted 1 year ago

“Tom gave good quality service and sound advice. Resolved problem. He was a pleasure to have in the house.”

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Posted 1 year ago

Thank you so much for your kind 5 star rating for Geeks on Wheels, Tom! It is wonderful to hear that you found our service and advice to be of good quality, and that you enjoyed having us in your house. We truly appreciate your support!

Posted 1 year ago

“Very pleased with the service, prompt, efficient and good explanations and advice.”

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Posted 1 year ago

Thank you so much for the 5 star rating, Bruce! We're very pleased to hear that you're very pleased with the service. We strive to provide quick, efficient service and good explanations and advice every time, and we're glad we could meet your expectations!

Posted 1 year ago

“very good service, on time and very good explanation of everything done.”

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Posted 1 year ago

Thank you Janette for rating Geeks on Wheels 5 stars! We're glad that you appreciated our very good service, being on time, and providing a very good explanation of everything we did.

Posted 1 year ago

“Amandeep was excellent. He sorted our messy OneDrive set up, made recommendations on how to improve our systems, and was a pleasure to have in the office!”

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Posted 1 year ago

Thank you, Debbie! We are so happy we were able to exceed your expectations. We are so glad you enjoyed working with Amandeep! He is an amazing asset to the Geeks on Wheels team and it is clear to see why you write such a glowing review. Thank you again for your 5-star rating and your kind words about Amandeep!

Posted 1 year ago

“I am very pleased with the perseverance of your technician Justin, who has solved the issue of having to deal with old technology. It took us a while, with many options tried as it was extremely hard to source another native XP. Thanks Justin”

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Posted 1 year ago

Thank you, Rata, for your 5-star rating and your kind words about our technician Justin! We are utterly pleased that he was able to offer a steadfast solution to your issue and find the right path through the difficulties of dealing with older technology. Justin went out of his way to ensure that you were able to acquire the necessary parts and we are delighted that we were able to offer you exceptional service. Thank you!

Posted 1 year ago

“Very pleased with technician, Anthony C, who was friendly, knowledgeable and explained the issues in an easily understood way. File management, back-up, password protection and anti-Malware (which all needed attention) received excellent help from Anthony. Highly recommended for service and support.”

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Posted 1 year ago

Thank you so much, Julie! We're delighted to hear that Anthony C took such great care of you! We thank you for the glowing review and the 5 stars! We strive to provide exemplary service and support for all our customers, and hearing of Anthony's success in doing so is certainly rewarding.

Posted 1 year ago

“great service, happy how he explained what he was doing to my PC”

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Posted 1 year ago

Hi Neil! If you're happy, we're happy! Thank you for the 5-star review!

Posted 1 year ago

“problem was solved but now there is no sound will have to ring monday morning i hope this can be fixed through any desk”

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Posted 1 year ago

Hi Dennis! Thank you for the review! It definitely sounds like something we can resolve through AnyDesk, and we hope to get you all up and running with sound again!

Posted 1 year ago

“It was a pleasure to have Geeks on Wheels solve our problems”

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Posted 1 year ago

Hi Karl! We are thrilled to know that we were able to help solve all your tech troubles! Thank you for the review.

Posted 1 year ago

“Important to have a company that sends someone to my place. Weonsuk understands my set up and provides excellent advice”

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Posted 1 year ago

Hi Jill! We are happy to know that you appreciate us coming to you! We think it's super important too, as then we can see what's happening within your environment! We are also proud to hear that Weonsuk has a great understanding of your set up and gives good advice! Thank you for the review!

Posted 1 year ago

“I am happy that Geeks Plus is on my side!”

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Posted 1 year ago

Hi there! We're thrilled to hear that you enjoy your Geek Plus subscription! Thank you for the 5-star review.

Posted 1 year ago

“JesseB set everything up as requested. He was fast and effective and very kindly explained what I needed to do. He left clear operating instructions. He is efficient and personable and I'd hire him again, no question.”

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Posted 1 year ago

Hi there! Thank you for sharing your experience with Jesse! We always love to hear what our technicians are doing well for our customers, and so we are thrilled to know that Jesse can give good explanations and instructions! We will send your thanks to Jesse so he knows he's got a job well done! Thank you again for the review!

Posted 1 year ago

“I was super-impressed with the service from Geeks on Wheels. Amandeep was prompt, friendly and professional, and quickly identified how to best set up our Wifi and troubleshoot all the connectivity issues we'd been having.”

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Posted 1 year ago

Hi Bianca! We are so proud to know that Amandeep was able to give you such great service! A working internet connection is such an important part of our daily lives now, so we understand the importance of getting it going properly, and we are thrilled to hear that Amandeep knew how to quickly recognize and resolve the issue! Thank you for the review.

Posted 1 year ago

“Efficient communication, and JacobD was excellent - pleasant, patient, and helpful.”

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Posted 1 year ago

Hi there! We are thrilled to hear that Jacob has been such a great technician for you, with his communication and patience! Thank you for the review!

Posted 1 year ago

“JustinA has been very patient I know very little about computers and I am very happy”

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Posted 1 year ago

Hi Maureen! If you're happy, we're happy! Patience is so important with tech repairs, so we are proud to hear that Justin has it! Thank you for the review!

Posted 1 year ago

“Fast, excellent service with knowledgeable technicians”

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Posted 1 year ago

Hi Nigel! Thank you for the feedback on our service and technicians!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,917 reviews