Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,906 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,906 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Making the booking by phone was easy. :-) Vivek arrived and answered/fixed all my querries and explained the fixes in detail. Nothing was a problem and I am very satisified with his visit.”

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Posted 2 months ago

Hi Colin! We're glad to hear booking was a breeze! We’ll be sure to pass your kind words on to Vivek—he’ll be happy to know his explanations and fixes were helpful. Thanks for your 5-star review and for choosing us!

Posted 2 months ago

“Anuj managed to restore my emails after others had tried and given up- he has great knowledge and persistence - I’m very grateful for his help”

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Posted 2 months ago

Hi Colleen, thank you for your 5-star review! We're so glad to hear that Anuj's expertise and persistence made a difference. We appreciate you sharing your experience! Thanks again.

Posted 2 months ago

“Extremely efficient technician”

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Posted 2 months ago

Hi Margaret! Thanks for your kind words and 5-star review! We’re glad to hear our technician could efficiently help with your tech issues. Thanks again.

Posted 2 months ago

“I found Angus a very professional young man. He helped me to get my Mac Book back up and running. He gave me some very helpful information to use on my computer. I had great service from Angus.. of Geeks on Wheels.”

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Posted 3 months ago

Hi Rosie! Thanks for your 5-star review! We're glad our technician Angus could get your MacBook back up and running and share some helpful tips along the way. If you ever need more help, we’re just a call away. Thanks again.

Posted 2 months ago

“Tom is great, always polite. Wouldn't use any other company.”

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Posted 3 months ago

Hi Cynthia! Thanks so much for your support! We’re very lucky to have our technician Tom on the team—he’ll be happy to hear your feedback. Looking forward to helping you again whenever you need us! Thanks again.

Posted 2 months ago

“I have always received excellent service from your staff. This time my laptop crashed but you were still able to retrieve all documents from my hard drive and email, thank goodness. Set up of my replacement laptop was great. Brandon is a very friiendly chap who explained everything in detail, and even took away my ancient laptop for recycling.”

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Posted 3 months ago

Hi Jane, thank you for your kind words and 5-star review! We're so glad we could recover your documents and get your new laptop set up smoothly. Our technician Brandon will be happy to hear your feedback—he’s great at making tech feel easy! If you ever need anything else, we’re here to help! Thanks again.

Posted 2 months ago

“Excellent service!”

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Posted 3 months ago

Hi Martin! Thank you for your 5-star review! We're happy to hear you find our service excellent! Thanks again.

Posted 3 months ago

“We found Sashika's service to be exceptionally friendly and knowledgable - most helpful for an older couple for whom IT does not come naturally! We thank Sashika for a job well done. Thanks again Regards Ray & Amanda”

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Posted 3 months ago

Hi Amanda and Ray! Thank you so much for your kind words! We're so glad to hear that our technician Sashika was able to assist you in a friendly and helpful way. We know technology can be tricky, but it's great to hear that Sashika made things easier for you both. Thanks again for choosing us, and we’re here if you need any more help in the future!

Posted 3 months ago

“I was very happy with the assistance I received”

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Posted 3 months ago

Hello! Thanks for your feedback and 5-star review! We're so glad we could help. Let us know if you ever need anything else! Thanks again.

Posted 3 months ago

“Nice guy did what he could explained everything well would do business again”

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Posted 3 months ago

Hi Sandy! Thanks for your 5-star review! We're glad to hear you had a great experience and that everything was explained clearly. We'd be happy to help again anytime, thanks again!

Posted 3 months ago

“Great service.Very professional.wonderful customer service skills.”

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Posted 3 months ago

Hi Thelma! Thank you for your 5-star review! We’re so glad you had a great experience with our service. Providing professional service with a friendly touch is what we’re all about! Thanks again!

Posted 3 months ago

“Vaughan visited to set up and get us connected when we moved house. He has helped us before. Has a lovely patient manner, and always offers practical and thoughtful suggestions. Thank you!”

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Posted 3 months ago

Hi Jenny! Thanks for your lovely 5-star review! We're so glad our technician Vaughan could help you get set up in your new home. His patience and practical advice make all the difference! Enjoy your new place, and let us know if you ever need a hand in the future. Thanks again Jenny!

Posted 3 months ago

“I'm a long-term customer of GoW. I have been satisfied with their service since the very first. I recently had a technician visit a new home where I was having serious problems with internet access and wifi. The technician listened carefull to my description of the issues. Careful listening seems to be a thing with all the GoW technicians. After considering what I told him, the technician set about methodically fixing several interconnected problems. All problems were fixed and my internet and wifi are now fast and problem-free. What a great bunchof people!”

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Posted 3 months ago

Wow Stuart! Thank you for being a loyal customer over the years and for your wonderful 5-star review! We're so glad to hear that our technician took the time to listen carefully and methodically solve your internet and WiFi issues. Providing thoughtful, thorough service is what we aim for, and it’s great to know it made a difference for you. Enjoy your fast, problem-free connection, and don’t hesitate to reach out if you ever need us again! Thanks again Stuart!

Posted 3 months ago

“The initial contack was amazing very helpful and the visiting tech was excellent. Explained things clearly”

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Posted 3 months ago

Hi Cherry! Thanks for your kind words and 5-star review! We're so glad to hear that your experience was helpful and that our technician explained everything clearly. If you ever need more assistance, we're always here to help!

Posted 3 months ago

“We used this service remotely for our mother, and Carlos was excellent—efficient, friendly, and well-mannered. He communicated clearly with everyone involved and resolved our issue quickly and affordably. We wish every service was this good! Thank you so much!”

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Posted 3 months ago

Hi there, thank you for such a thoughtful 5-star review of Carlos's services. Good communication can make the world of difference, and we're stoked to hear that's exactly what you experienced. We'll be sure to pass on your feedback and hope to assist in the future if needed. Thanks again!

Posted 3 months ago

“Always found them veruy helpful, and talk in language I can understand,”

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Posted 3 months ago

Hi Jo, thanks for the 5-star rating. We're glad to hear you had another positive experience and our onsite technician could resolve your tech troubles with effective communication along the way!

Posted 3 months ago

“I was locked out of my e-mail for over 2 weeks due to my changing I.S.P., Angus solved my problem in under 2 hours despite difficult and baffling challenges.”

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Posted 3 months ago

Hi Warwick, we're glad to hear you've got your email back; it's a shame you had to go without for so long. Thank you for taking the time to leave a 5-star review and we hope to assist in the future with any tech issues you may encounter.

Posted 3 months ago

“Fast efficient service from a very helpful and patient man. Now I'm able to be in touch with family and friends again. I'm so very greatful.”

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Posted 3 months ago

Hi Noeline! Thank you for your lovely feedback and 5-star review! We're so happy we could help you stay connected with your family and friends. If you ever need anything else, we're always here to help! Thanks again.

Posted 3 months ago

“The computer is going well on Window 11. To download the photos is also no trouble. Also the computer is funtional. Thanks for your help.”

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Posted 3 months ago

Hello! It's awesome to hear your computer is running smoothly on Windows 11 and that everything is working as it should! If you ever need a hand with anything else, we're always happy to help. Thank you kindly for your 5-star review!

Posted 3 months ago

“I have used Geeks for a number of years now. Andy used to come and sort out all my problems and he is now a manager with Geeks. Yesterday Angus arrived to transfer data from my old modem to a new laptop. He was very thorough and understood what I required. Very polite and even set up my desk to work functional. Cannot recommend these two people enough. Thank you”

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Posted 3 months ago

Hi Rina! Thank you for your kind words and 5-star review! We're so glad to hear that Andy and Angus have both provided such great service over the years. We really appreciate your recommendation and if you ever need anything else, we're always happy to help. Thanks again!

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 6,906 reviews