Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,464 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,464 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Josh was amazing, very professional, patient and explained things well. He answered all my questions and was very thorough. Thanks heaps to Barnaby and the team behind the scenes as well.”

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Posted 3 months ago

Hi Roni, thanks for the 5-star review. We're glad Josh was able answer all of your questions and that Barnaby was able to help as well, we'll pass on your message to them. Thanks again!

Posted 3 months ago

“A patient listener to me . I have limited tech vocb so value his understanding of my problem. Solution was carefully explained.”

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Posted 3 months ago

“Another great service from Geeks. Many thanks.”

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Posted 3 months ago

Hi Noeleen, thank you for the 5-star review. We're glad our technician was able to help you. Thanks again!

Posted 3 months ago

“Ryan D has fixed all issues with my system quickly and competently. A very personable and talented young man. Thank you Ryan.”

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Posted 3 months ago

Hi Jill, thanks for the 5-star review. We're glad Ryan was able to fix all your issues, we'll pass on your message to him, thank you!

Posted 3 months ago

“Very good and excellent explanation what to do and not to do”

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Posted 3 months ago

Hi Alan, thanks for the 5-star review. We're glad our technician was able to give you a excellent explanation of what to do and what not to do. Thanks again!

Posted 3 months ago

“I found Ben to be very friendly & professional in his job explaining everything to me in detail and what the problem was. I would highly recommend Geeks on wheels to friends & family thank you Ben for a job well done.”

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Posted 3 months ago

Hi Stephen, thank you for the 5-star review. We're happy your experience with Ben went great and that he was able to help you with your problem, we'll pass your message onto him. Thanks again!

Posted 3 months ago

“Youing man was punctual,pleasant, explained all he was doing with the computer. Sorted out the problem . Very professional. Would gladly use this service again.”

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Posted 3 months ago

Good morning, thanks for the 5-star review. We're very glad our technician was able to solve your problem. Thanks again for the kind review!

Posted 3 months ago

“Very friendly, calm and knowledgeable 'Geek'. Able to explain the problem with easy to understand comparisons. Very valuable advice. Great service. Solved the problem”

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Posted 3 months ago

Hi there, thanks for the 5-star review. We're glad our Geek was able to help you with your problem and are very happy you found our service helpful, thanks again!

Posted 3 months ago

“Justin was amazing. He was so easy to communicate and reliable. So trustworthy and got the job done. Will be using him in the future! Big thanks👍👍👍”

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Posted 3 months ago

Hi James, thanks for the 5-star review. We're glad your experience with Justin went great, we'll pass your message onto him. Thanks again!

Posted 3 months ago

“on time, did the job, helped with a few other minor iissues”

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Posted 3 months ago

Good morning, thanks for the 5-star review. We're very glad you had a great experience with us. Thanks again!

Posted 3 months ago

“Very good service Anthony was very polite and patient being in our 80's this was very good showed me how to use scanner and fixed everything I asked in a very quick time”

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Posted 3 months ago

Hi Rhonda, thank you for the 5-star review. We're very pleased Anthony was able to show you how to use the scanner and fix everything you asked, we'll pass on your message to him. Thanks again!

Posted 3 months ago

“Jason G was very clear and helpfull in his explanation of the work he carried out on our computer today.Would use services again Ross Mercer.”

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Posted 3 months ago

Hi Ross, thanks for the 5-star review of Jason's visit. Glad to hear everything went well and you were pleased with the service! Thanks again.

Posted 3 months ago

“Loftus was extremely helpful and solved several problems with ease. Much appreciated. Thanks.”

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Posted 3 months ago

Hi Marion, thanks for the 5-star review for Loftus. We will be sure to pass on your feedback, and are stoked to hear he could solve your problems with ease. Thanks again!

Posted 3 months ago

“another very helpful visit from these guys, knowledgeable, personalble, and got the job done”

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Posted 4 months ago

Hi Paul, thanks for the 5-star review. It's great to hear that your technician was knowledgeable, personable and most importantly, got the job done. We look forward to helping again in the future should you require!

Posted 3 months ago

“I have been using Geeks On Wheels just about as long as it has been going and it never ceases to amaze me how incredible the "Geeks" are. No exceptions - ALWAYS polite, helpful, knowledgeable and good communicators. I really appreciated Ben - thankyou. Cheers, Di Robertson”

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Posted 4 months ago

Hi Diane, thank you for the lovely 5-star review. It's lovely to hear that you are a long-standing customer of ours and that our service continues to meet your high standards. We will be sure to pass on your kind words to Ben and hope to continue assisting you long into the future. Thanks - Geeks on Wheels Team

Posted 4 months ago

“The problem was sourced and fixed. I am so happy with the problem being fixed.”

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Posted 4 months ago

Hi Andrea, thank you for the 5-star rating and positive feedback. We're happy that you're happy now the problem has been resolved!

Posted 4 months ago

“On the many occasions we have used Geeks on Wheels, we have been very pleased with the quality of service offered.”

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Posted 4 months ago

Hi Pat, thanks for the great feedback, happy to help as always!

Posted 4 months ago

“Had A Geek in ths morning, he did a great job sorting ME and my computer out. At least the computer runs well @ if I did the same things, it would be really good. Rating him out of 5 has to be a 5. Would PRECOMEND Geeks to anyone 9.5, can't be perfect all the time.”

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Posted 4 months ago

Hi Vic, thanks for the great review! Glad our geek got a perfect score and was able to help with both you and your device haha. We are always happy to assist and guide our customers in order to help them get the best out of their tech!

Posted 4 months ago

“Ryan was very professional, clarifying my options and explaining to me what these meant.”

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Posted 4 months ago

Hi there, thank you for the great feedback. It's great to hear Ryan, help explain and resolve your tech troubles.

Posted 4 months ago

“After a very disappointing experience with geeks on wheels to which I reacted with a negative review , I was contacted by Andy from the company who seemed to totally understand my reaction and arranged a revisit for me with a different technician. I am very happy to report that Aaron, the tech that came was marvellous, polite, respectful and helpful. Aaron has completely restored my faith in the company and I most definitely will request him should I ever need help again in the future.”

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Posted 4 months ago

Hi Ruth, thank you so much for the 5-star review. We appreciate you giving us the opportunity to rectify the situation. We are so pleased to learn that our return visit was successful and that Aaron restored your faith in Geeks on Wheels. We will be sure to pass on your kind words to him and appreciate your patience. Kind regards and many thanks. - Geeks on Wheels Team.

Posted 4 months ago

Geeks on Wheels is rated 4.8 based on 7,464 reviews