Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,908 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,908 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

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Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service got everything done plus some very helpful good information”

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Posted 3 months ago

Hi Joanne, thank you for taking the time to leave us a lovely 5-star review. Glad to hear we could get everything done, plus provide some helpful information along the way. Thanks again!

Posted 3 months ago

“Sam from Christchurch Geeks On Wheels, helped me with seveal computer issues yesterday. He had much patience and was an extremely good teacher when I asked him to explain things that many would have considered very elementary.”

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Posted 3 months ago

Hi there, thank you for taking the time to leave such a kind and thoughtful 5-star review of your recent visit from Sam. It's great to hear that he was happy to answer any questions and explain things as he went. Both things we value a lot at Geeks on Wheels, as there is no better way to learn about your technology than to ask questions. Thanks again, and we look forward to assisting in the future.

Posted 3 months ago

“Was very pleased to have Ben V sort an accumulation of ipad problems in such a knowledgeable helpful way.”

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Posted 3 months ago

Hi Dororthy, thank you for the 5-star rating and review of your recent visit from Ben. We've passed on your kind words and hope to help in the future should you require it.

Posted 3 months ago

“Highly skilled and efficient technician, great job”

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Posted 3 months ago

Thank you for the 5-star review!

Posted 3 months ago

“Donovan sorted out my internet and router system brilliantly. It was not a simple mater with three zones and an external office, but he managed to "mesh" it all into one easy system, so no more changing zones as we moved around the property. Now we have fast internet.....”

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Posted 3 months ago

Hi Ron, thank you for the awesome 5-star review. It is great to hear you now have whole-home and office coverage with a great mesh system! We will pass on your kind words to Donavan. Enjoy your speedy internet.

Posted 3 months ago

“Very impressed with the help to set up our Starlink account.”

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Posted 3 months ago

Hi Barry, thank you for the 5-star review. We hope you're enjoying the Starlink setup!

Posted 3 months ago

“Efficient and knoledgeable. Able to do magical things to set computers or tasks for clients.”

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Posted 3 months ago

Hi Dayle, thanks for taking the time to share such a thoughtful review. We are thrilled to hear you found our visiting technician was efficient and knowledgable. Thanks again!

Posted 3 months ago

“Problem solvd within minutes. Very pleased.”

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Posted 3 months ago

Thank you for the lovely feedback and 5-star rating Marjorie. We hope to help in the future with any tech troubles you may have.

Posted 3 months ago

“I have always been very happy with the services provided by Geeks on Wheels especially not being that computer or tv literate”

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Posted 3 months ago

Hi Nan, thanks for your kind words and 5-star review! We're always happy to help make tech easier for you. If you ever need anything, just give us a shout! Thanks again.

Posted 3 months ago

“I had several issues with my iMac which I could not resolve and Vaughan addressed each one to my complete satisfaction. He was friendly, easy to understand and also gave me advice on other computer related matters”

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Posted 3 months ago

Hi John! Thanks for sharing your experience! We're glad our technician Vaughan was able to resolve all your iMac issues and provide helpful advice. If you ever need more assistance, we're always happy to help! Thanks again.

Posted 3 months ago

“I had a visit from SamR this morning and he told me that my WIFI Internet was connected and working, he also said that if I don't use it much I really don't need it,the decision was left to me to ponder on.He was easy to talk to and knew what he was doing and explained things fully to me,Thankyou Sam.”

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Posted 3 months ago

Hi Ian, thanks for your feedback and 5-star review! We're glad to hear that our technician Sam provided clear explanations and made the conversation easy. If you ever need any further advice or assistance, we're always here to help! Thanks again.

Posted 3 months ago

“Always prompt, friendly and efficient. Sort all my problems with a minimum of disruption. Know what they're doing.”

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Posted 3 months ago

Hi Janice! Thank you for your 5-star review! We appreciate your kind words and are glad we could sort everything out smoothly for you. If you ever need help again, we’re always happy to assist! Thanks again.

Posted 3 months ago

“Excellent service would recommend Vivek”

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Posted 3 months ago

Hi Bryan, we’re glad to hear our technician Vivek provided excellent service! We really appreciate your recommendation and 5-star review—thank you!

Posted 3 months ago

“Justin did a great job checking out all systems and explaining why we have had a few problems, computer-wise, settling in at the new Summerset Waikanae. A very pleasant young man with whom I have complete confidence in. I will definitely recommend geeksonwhells to any of the residents here (about 50) and those yet to come (another150+) Rosemary Marryatt.”

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Posted 3 months ago

Hi Rosemary! Thank you so much for your kind words and 5-star review! We’re glad our technician Justin could help make sense of everything and get you settled in smoothly. We'll be sure to pass your feedback on to him as I'm sure he'll be more than chuffed to hear it! Also, thanks for your recommendation, it's very much appreciated!

Posted 3 months ago

“Most technicians are patient with us- age 78yrs and 87yrs”

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Posted 3 months ago

Hi Sharon! Thank you for your 5-star review! We’re so glad to hear that our technicians were patient and supportive. We always strive to make technology easy and accessible for everyone. If you ever need more assistance, we’re always happy to help! Thanks again.

Posted 3 months ago

“Really happy with my recent dealing with Geeks on Wheels. Jack helped me with upgrading my IMac Ram which has certainly helped my overall performance and speed of the computer. The service provided was really professional and I was well informed of my choices before going ahead with the service. Jack also diligently followed up with me on other services requested. The turnaround time was fast and was completed in the time promised. Highly recommend these guys if anyone is struggling with hardware issues. The fee was also affordable and competitive, keeping in mind that they turn up rather than needing to take your machine to their warehouse.”

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Posted 3 months ago

Hi Keerti! Thanks so much for your kind 5-star review! We're glad to hear our technician Jack was able to help with upgrading your device's RAM and that you're noticing the boost in performance. Keeping things clear, professional, and convenient is what we aim for, so it's great to know you had a smooth experience. We really appreciate the recommendation! If you ever need more tech support, we're here to help! Thanks again!

Posted 3 months ago

“Great prompt and friendly service by Donovan as always.”

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Posted 3 months ago

Hi Sharon! Thanks for your 5-star review! We're glad to hear our technician Donovan provided a prompt and friendly service, as always. We appreciate your continued support, thanks again!

Posted 3 months ago

“Excellent service. Very easy to chat to and listened to our issues and resolved them all very efficiently”

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Posted 3 months ago

Hi Helen! Thanks for your great 5-star review! We're glad to hear our technician was easy to chat with and efficiently resolved your issues. We appreciate your support, thanks again!

Posted 3 months ago

“I changed my Internet provider and the router I had wasn't working as some setting needed to be changed. I am very disappointed that the provider could not inform me that a settings change was all that was required for a 3rd party router (a very good quality router). However, the Geeks on Wheels rep was very very good, informative and gave other advice and recommendations.”

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Posted 3 months ago

Hi Nepia! Thank you for your feedback and 5-star review! We're sorry to hear about the issues with your internet provider, but we're glad our technician could help resolve the problem and offer useful advice. We appreciate your kind words and are always here to help with any tech needs! Thanks again.

Posted 3 months ago

“Jack was on time, is a highly skilled technician and he effectively and efficiently solved the multiple WiFi and accessing Gmail issues we had. Thoroughly commend his work. JB”

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Posted 3 months ago

Hi John! Thanks for your 5-star review! We're glad our technician Jack was able to sort out your Wi-Fi and Gmail issues efficiently. We appreciate your support, thanks again!

Posted 3 months ago

Geeks on Wheels is rated 4.8 based on 6,908 reviews