Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,827 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,827 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 years ago

Hi Jeremy! Thank you for the 5-star review and feedback!

Posted 3 years ago

“Many thanks for arranging a Saturday visit and setting up my new phone. I could have not managed to transfer all the data, sync the accounts and save files on my own. Next time again!😊”

Helpful Report

Posted 3 years ago

Hi Jenny! We are more than happy to have been able to help arrange a visit for you on Saturday to get your phone up and running! We definitely are happy to help you again if any future tech troubles come up! Thank you for such a wonderful review!

Posted 3 years ago

“Great service. Comfortable to have technician in home.”

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Posted 3 years ago

Hi there! We are thrilled to hear that you got a great service and that our technician was good in your home! Thank you for the review.

Posted 3 years ago

“Our first experience of Geeks on Wheels and we were very impressed. Weonsuk did a great job. He was attentive to our needs, patient with our lack of expertise, simplified our systems, increased system security and gave us a very clear introduction to the use of a new Tablet that he set up for us. Well done, Woensuk. It was a pleasure to have you in our home.”

Helpful Report

Posted 3 years ago

Hi Kip! We are glad that you had such a great first experience with us! We certainly agree that Weonsuk is a great technician, but it's great to see what qualities make him such a good tech! Simplifying your tech is important to us to allow everyone to get the most out of their tech, so it's great to read that Weonsuk is doing this! Thank you for the 5-star review!

Posted 3 years ago

“Ashvin was great to work with and attempted to resolve the issue as best he could, unfortunately, the standard resolution of installing $450 worth of new modems did not work.”

Helpful Report

Posted 3 years ago

Hey Steve! We are thrilled to hear that Ashvin was great to work with, and it's unfortunate that our usual fix didn't work! If you want us to take another look at it and see if we can find another solution then give us a call on 0800 424 335! Thank you for the review!

Posted 3 years ago

“I am 80 years old,service excellent, treated really well, not patronised ,clear instructions very patient explaining and illustrating procedures.”

Helpful Report

Posted 3 years ago

Hi Diane! We are thrilled to hear that we were able to get you all set up and running with your tech! It's important to us to not judge any of our customers and their knowledge level with tech! We completely understand that tech can be confusing at the best of times! Thank you for the kind words and great review!

Posted 3 years ago

“Alex was efficient, clear and punctual. Thanks”

Helpful Report

Posted 3 years ago

Hi Maria! We are happy to hear that Alex was a great technician for you! We will let her know you send your thanks! Thank you for the review!

Posted 3 years ago

“Great service, highly recommend 🙂”

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Posted 3 years ago

Hi Dan! Thank you for the 5 stars and the high recommendations!

Posted 3 years ago

“Sam was very professional with a great knowledge of systems. Patient too especially with Go Daddy customer service. A thorough checkup of MacBook Air also.”

Helpful Report

Posted 3 years ago

Hi Anna! It's great to hear that Sam was a great asset to you in your appointment! Patience is important with tech, to not only work with the computer but also to go at the speed of our customers (and sometimes customer service calls too) Thank you for the great review, Anna!

Posted 3 years ago

“Excellent service, very efficient and friendly, will definitely use again”

Helpful Report

Posted 3 years ago

Hi there! Thank you for the feedback on our service! We always aim to offer a great experience with our techs onsite, and so we're proud to hear you found this through friendliness and efficiency! If you ever have further tech troubles, we are happy to help!

Posted 3 years ago

“A very professional young man. Sorted our problem out with a smile. Thankyou to your team.”

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Posted 3 years ago

Hi Sharon! Thank you for sharing your experience with our technician! It's great to hear we were able to bring a smile throughout the work, we certainly want to be bringing a great attitude into all our jobs! Thank you for the review!

Posted 3 years ago

“Very efficient--all concerns addressed, including one I didn't know about.”

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Posted 3 years ago

Hi Bettina! We are happy to hear that all your concerns got addressed, as well as ones that you didn't know where happening! Thank you for the review!

Posted 3 years ago

“Found Geek person very patient and listened to my problems and explained it all”

Helpful Report

Posted 3 years ago

Hi Shirley! It's great to know that our technician was able to be patient and listen to the tech troubles for you, to then be able to accurately explain what was happening! Thank you for the feedback and 5-star review!

Posted 3 years ago

“Very kool service from Regan Made it more easy for me Thanks Jackie”

Helpful Report

Posted 3 years ago

Hi Jackie! Thank you for the very cool review! We are thrilled to know Regan was able to make your tech more easy for you. We will let her know she's done a great job and you send your thanks!

Posted 3 years ago

“Vaughan arrived on time and got straight to work. Fixed one problem that had worried me for ages - in just one minute! He worked through my list very systematically - some of the items were helping me understand aspects of my applications that I was struggling to work out how they worked. Got me sorted. Had a new modem from One.NZ and just as well I didn't try to install it - would have been no TV last night if I had! Aghh. Also got my i-pod and an old Mac to talk to each other and moved music over into several devices. Well done, Vaughan. Many thanks.”

Helpful Report

Posted 3 years ago

Hi there! It's great to hear that Vaughan was able to be such a great help getting your internet up and running, as well as your iPod, iMac, and TV! We certainly are happy to get through the lists we get given to get all your tech up and running in one appointment! Thank you for the review!

Posted 3 years ago

“Great service from Anthony' on time and very nice man.”

Helpful Report

Posted 3 years ago

Hi John! We always love to hear when a tech has done a great job, so it's great to hear you found Anthony to be nice and happy to know he was on time too! Thank you for the review!

Posted 3 years ago

“Reliable, dependable.”

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Posted 3 years ago

Hi there! Thank you for the feedback and the 5-star review!

Posted 3 years ago

“Very prompt and efficient service. Solved all my known issues, and some of my unknown ones. Great at explaining how computer programmes work.”

Helpful Report

Posted 3 years ago

Hi there! We are thrilled to hear your feedback on our service! We always want to be able to help people learn how their computer works so they can be upskilled in their usage of their tech! Thank you for the review!

Posted 3 years ago

“As a bit of a dinosaur when it comes to PC issues, I thought Alex did a great job from my stuttery description of the problems I was having, all fixed quickly.”

Helpful Report

Posted 3 years ago

Hi Brian! We are very happy to hear that Alex was able to help get your tech troubles up and running! No matter the level of knowledge you may have we always want to help and get you going with your tech! Thank you for the great review!

Posted 3 years ago

“Geeks on Wheels really came through for me! Their tech experts are on point. They sorted out my computer issues, and they're really friendly when explaining tech stuff. If you're in a tech bind, Geeks on Wheels is the team to call!”

Helpful Report

Posted 3 years ago

Hi Clay! It's awesome to hear that we were able to help get your computer issues sorted! We're glad to hear that our technicians are doing well onsite, as being experts in our customer's homes is very important! Thank you for the review.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,827 reviews