Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,573 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great followup service”

Helpful Report

Posted 2 years ago

Hi John! Thank you for your 5-star review! Awesome to hear your follow up went well and you got the results you were after. Thanks again!

Posted 2 years ago

“Ben was courteous and polite at all times. He listened and tried as far as possible to explain everything he was doing. Unfortunately, the first visit did not achieve the result we required for but he came again and quickly sorted out the issues. I would thoroughly recommend Ben's work, and his pleasant approach made it a lot easier for someone who is not computer literate. With thanks, Alice Paul”

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Posted 2 years ago

Hi Alice, thank you for your 5-star review! We're so pleased that our technician Ben was persistent in remedying your tech troubles. It's important to us that we persevere when stubborn tech shows it's face! We will make sure to share your kind words with Ben. Thanks again!

Posted 2 years ago

“The service was excellent, very helpful, Keeped intouch time wise very pleasant”

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Posted 2 years ago

Hi Lynne, thank you for your 5-star review and your very kind words. It's awesome to hear that your recent experience with our service hit the mark on some of our key goals! Thanks again, your feedback means a lot!

Posted 2 years ago

“Laptop was setup just how I wanted it, the service person was very pleasant and easy to follow what he was explaining”

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Posted 2 years ago

Hello! Thank you for your 5-star review! Before diving into your tech needs, we want to make sure that we really listen to what you're looking for! So, we're very pleased to hear that your technician not only did this but also explained the process so you felt more confident with your tech going forward. Thanks again!

Posted 2 years ago

“Thank you Chris for your prompt and great help to get our computer and mobile phones cleaned and checked after a Scam. Great job. Merv and Heather Hoe”

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Posted 2 years ago

Hi Merv and Heather, thank you for your 5-star review. We're very sorry to hear you recently experienced a scam. At the best of times, these things can be extremely frustrating and inconvenient. So, we're more than pleased that our technician Chris was able to swiftly check and clean everything up. Thanks again for your kind words.

Posted 2 years ago

“Alex, Was very good listener for all my requests and was very oblyging.”

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Posted 2 years ago

Hi Colleen, it's important to us that our technicians not only fix your tech, but actually take the time to listen to your needs before getting started! So we're chuffed to learn that Alex accommodated to this! Thank you for your 5-star review!

Posted 2 years ago

“Fantastic service. Turned up on time, and solved the problem in under an hour. Thanks so much!”

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Posted 2 years ago

Hi D'arcy! Thank you for your 5-star review and kind words. Awesome to hear you found our service to be both prompt and efficient! Thanks again.

Posted 2 years ago

“Always a problem solved with Jacob, such a pleasure to know that everything will be sorted with out any hassles. We would rcommend Geeks on Wheels to all who require assistance in these technical times.”

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Posted 2 years ago

Hi Jackie, thank you for your 5-star review and recommendation! We're so pleased to hear that you continue to find confidence in our service. It's equally awesome to learn that Jacob ensured the process was seamless and delivered the results you were hoping for! Thanks again.

Posted 2 years ago

“Prompt service”

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Posted 2 years ago

Hi John, awesome to hear you find our service to be timely and efficient. Thank you for your 5-star review!

Posted 2 years ago

“Excellent service and great staff”

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Posted 2 years ago

Hi Lesley, thank you kindly for you 5-star review! It's always gratifying to hear that we're continuing to provide a valuable service for our customers! Thanks again.

Posted 2 years ago

“ChrisK was very quick in identifying the cause of my glitches with my laptop and solved that while explaining what he was doing. He also checked a few other queries I had and his explanations were clear. I now feel competent to deal with minor problems of a similar nature, but would happily call him again if I get "tied up in knots"!”

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Posted 2 years ago

Hi Julie! Thank you for your 5-star review! It is very important to us that we not only resolve your tech issues but also leave you feeling more confident with your tech going forward. So, we're very proud to learn that Chris made sure this was the case for you! If you do end up tied in knots again, with frustrating and complex tech issues, we'd be more than happy to assist you again. Thanks again for your kind words!

Posted 2 years ago

“Kind, competent technician solved alll issues.”

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Posted 2 years ago

Thank you for your 5-star review! We're super glad to learn that your technician not only accommodated you but also adeptly resolved all of your technical challenges! Thanks again.

Posted 2 years ago

“A very pleasant young man who worked well and sorted outmy change of email.”

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Posted 2 years ago

Hi Marlene, thank you for your 5-star review! It's very rewarding to hear that we could assist you seamlessly in transitioning to a new email platform, and we're chuffed your experience was nothing short of positive! Thanks again!

Posted 2 years ago

“Very pleased with the service.”

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Posted 2 years ago

Hi Roland, thank you for your 5-star review and kind words!

Posted 2 years ago

“JackM contacted me to advise his arrival time. Explained what he needed to do and the reasons my e-mail address needed to change. Successfully transfered files from Xtra to outlook. Anwsered other queries I had in operating system”

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Posted 2 years ago

Hi Ray, thank you for your kind words and 5-star review. It's awesome to hear that Jack went above and beyond to ensure your experience with Geeks on Wheels was both accommodating and valuable. We'll be sure to pass on your review to him! Thanks again!

Posted 2 years ago

“Very pleased with the service. Patient, friendly and happy to help.”

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Posted 2 years ago

Hi Adrianne, thank you for your 5-star review! We're very pleased to hear that your recent interaction with our service reflects the high standards we aim to achieve! Thanks again.

Posted 2 years ago

“Buddy was really competent, quick and honest. He was friendly and a pretty decent fella.”

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Posted 2 years ago

Hi Steve, we're glad to hear you we're happy with our recent visit and found the technician to be competent, quick and honest. We'll be sure to pass on your feedback and hope to help in the future should you need it! Thanks again.

Posted 2 years ago

“Kit was patient and thorough, and a very pleasant person to deal with.”

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Posted 2 years ago

Hi Caroline, thank you for the five-star review, we're stoked to hear that you found Kit so good to deal with. We pride ourselves on not only fixing our customer's tech issues but also doing it in a personable and pleasant way. We hope to help you again in the future should you need it and will pass on your feedback to Kit!

Posted 2 years ago

“Vaughn came to my home, listened to my issues, fixed them. Explained what he was doing. Explained again when I didn't get it. I'm happy”

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Posted 2 years ago

Hi Bruce, we really appreciate the kind feedback. It's great to hear that Vaughan not only fixed your issues but took the time to explain things clearly! As long as you're happy, we're happy and we'll be sure to pass your feedback on. Thanks again!

Posted 2 years ago

“Prompt service, great communications and arrived on time. Very pleasant informative guy and explained everything as he went. Answered all questions Im not that computer literate and he was understanding. Couldn't fault the service. Would definately call again if needed. Would definately recommend to others.”

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Posted 2 years ago

Hi there, we really appreciate your kind words and glowing review. We always aim to take our customers to a better place with their technology after an appointment, so being understanding and explaining things in plain English is very important to us. It sounds like our technician did just that in your appointment which is great to hear. Thanks again for the feedback and recommendation!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,573 reviews