Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,062 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,062 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Kieran was helpful, understanding, and understandable”

Helpful Report

Posted 1 year ago

Hi Saradarshini! Thank you for sharing your experience with Kieran. It always fills us with pride to know when and how a technician is doing well! Thank you for the great review!

Posted 1 year ago

“Awesome service and result! My IT woes are over :-)”

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Posted 1 year ago

Hi Diane! We are thrilled to know your IT woes have been sorted!!! Great service is so important to us and we are proud to know you had not just great, but awesome service! Thank you for the review!

Posted 1 year ago

“Great Service”

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Posted 1 year ago

Thank you for the 5-star review, Davena!

Posted 1 year ago

“Excellent and prompt service. Thank you”

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Posted 1 year ago

Hi Peter! Thank you for the feedback and 5-star review!

Posted 1 year ago

“Was very happy with the work carried out on my Computer by Josh. He explained things to me and helped me understand although I am not particularly computer literate.”

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Posted 1 year ago

Hi Shirley! We are thrilled to know Josh gave you a great experience through clear explanations and helping you understand your tech better! We will send your thanks his way so he knows you appreciated his work! Thank you for the review!

Posted 1 year ago

“brilliant service from Tim. Very grateful. Thankyou.”

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Posted 1 year ago

Hi Catherine! We are very proud to know that Tim was able to offer such a brilliant service! Thank you for sharing your experience and we will pass this on to Tim so he knows that he's done a great job!

Posted 1 year ago

“Got the result I was after. Polite and professional manner. 5 stars.”

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Posted 1 year ago

Hi there! Thank you for the 5 stars! We always want to get everyone up and running the way they want so they are able to use their tech the best way possible, so we're proud to hear we achieved this for you!

Posted 1 year ago

“I was very impressed with the efficiency and support I received. I would recommend this firm.”

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Posted 1 year ago

Hi there! We are thrilled to hear that you were impressed with our service! We always want to offer a high level of support so that we can get any issue with tech resolved for our customers! Thank you for the review.

Posted 1 year ago

“great service”

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Posted 1 year ago

Hi Peter! Thank you for the feedback and 5-star review!

Posted 1 year ago

“Excellent service, all within a day of notification of the problem”

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Posted 1 year ago

Hi Alan! We are so glad to hear we were able to get you all up and running within a day of the problem occurring! Thank you for the review!

Posted 1 year ago

“Your tecnician turned up when they said they would. Upon arrval they demonstrated immediately they understod the problem and set about fixing the problem(s) Within the allocated one hour fix the initial problem was fixed along with several others. Wouldn't hesitate to engage yourselves if issues arose again with my technology set up”

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Posted 1 year ago

Hi there! It's great to hear that we are able to get you sorted with your tech troubles and get you up and running again, whilst also resolving extra tech troubles you didn't know existed! We always aim to get everything resolved so you don't have any stress with your computers going forward! Thank you for the great review!

Posted 1 year ago

“We find Chris K very helpful and diligent. He has a very good memory which helps a lot. He takes the time to understand our problems and is very efficient at solving our issues. Well done Chris K.”

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Posted 1 year ago

Hi there Lesley! We are thrilled to know Chris has been such a great technician for you! We always want to find the best out there to offer our customers the best and it sounds like Chris is hitting the mark with his ability to remember what's happening and solve your problems! Thank you for the review!

Posted 1 year ago

“Ash did an awesome job reconfiguring our home network. He suggested the TPlink mesh product which I’m loving right now. We now have strong wifi connection and all our lan/hubs are working perfectly. I’ll definitely recommend Geeks on wheels to anyone. Thanks you guys.”

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Posted 1 year ago

Kia ora Heemi! We are so proud to hear that Ash has done such an amazing job with your WiFi! Getting good WiFi working around the house so that everyone can get online easily is critical in this day and age and we find that the Deco's are the perfect solution for that! Thank you for the the recommendations and the 5-star review!

Posted 1 year ago

“A very professional and friendly service. I will use Geeks on Wheels in the future.”

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Posted 1 year ago

Hi there! We are thrilled to hear we have offered a great service through a friendly and professional nature! Thank you for your review and plans to continue to use us in the future.

Posted 1 year ago

“Very prompt efficient service with helpful information. More than happy, thankyou JustinA”

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Posted 1 year ago

Hi Robynne! Thank you for the great feedback about Justin! We are proud to hear he was able to offer great information within his service! Thank you again for the 5-star review!

Posted 1 year ago

“JackM came, he diagnosed, and he fixed - all in good time. Couldn't ask for more. A problem has gone away - it was solved, which is what you want to happen. Thanks Jack!!”

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Posted 1 year ago

Hi Errol! Thank you for your feedback on your recent appointment with Jack! We will send your thanks his way so he gets the recognition he deserves. It's great to hear your problem has now been resolved, and if any new tech troubles prop up we will be more than happy to help get them sorted again!

Posted 1 year ago

“The Technician arrived promptly and wasted no time in looking at the offending equipment. He saw the problem immediately and produced the necessary cable from his pocket just like a magician*, connected it to the phone, and the problem was solved. (* He had obviously been told in advance the nature of the problem and had come prepared - not always does one follow the other.)”

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Posted 1 year ago

Hi George! Magicians on Wheels could certainly be a new tagline we offer! But it's great to hear that our technician was prepared and ready to go with the right equipment to resolve your tech troubles! Being able to preemptively solve an issue is a great skill so it fills us with pride to know our technician was able to do this for you! Thank you for the great feedback!

Posted 1 year ago

“Excellent service and technician very helpful and professional. Very happy with the results.”

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Posted 1 year ago

Hi Yvonne! If you're happy, we're happy! Offering top-level service to our customers is our priority so we are thrilled to hear our technician achieved that for you! Thank you for the 5-star review!

Posted 1 year ago

“Excellent service. Timely and helpful”

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Posted 1 year ago

Hi Graham! Thank you for the feedback and 5-star review!

Posted 1 year ago

“Regan did a great job reinstating my printer and cleaning up various areas on my computer. Regan explained everything very clearly and listened to any issues I had. She certainly knew what was required, was very efficient and was pleasant company.”

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Posted 1 year ago

Hi Christine! We are so proud to hear that Regan was able to offer a great service and get both your computer and printer up and running again! Clear explanations and communication are key to being a great tech, and so the fact that Regan succeeds here is music to our ears. We will let Regan know that you are happy with her work and we appreciate the 5-star review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,062 reviews