Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,925 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,925 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn't happy with the outcome of the service I received recently and went straight to the reviews and wrote a negative one. However, the manager Andy contacted me back and apologised that I wasn't happy and helped put things right. I realised that I hadn't given GOW the opportunity to respond back and fix the issue. They responded with integrity and I was happy with the outcome. Thank you Andy & GOW, still an awesome service. Kind regards Dan”

Helpful Report

Posted 1 year ago

Hi Dan! We're sorry to hear that you were originally happy with the outcome of the service, however, we are glad to hear Andy was able to make things right! We take our customer experience very seriously and so we are definitely happy to resolve a negative experience and make it a good one! Thank you for sharing your updated experience, and we hope that we can continue to offer awesome service to you if more tech troubles come your way!

Posted 1 year ago

“Very pleased with the assistance and the knowledge regarding my computer. My thanks to Regan for her help and patience.”

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Posted 1 year ago

Hi Kim! If you're happy, we're happy! It's great to hear Regan was able to assist you with your knowledge of the computer and upskill you in your usage! We always want to have techs who can help by being kind and patient! We will pass this on to her so she gets the recognition she deserves! Thank you for the review.

Posted 1 year ago

“Good knowledgeable and friendly service from Jack.”

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Posted 1 year ago

Hi Lawrence! We are happy to hear that Jack was able to offer such great support! We will pass this onto him! Thank you for the review.

Posted 1 year ago

“Awesome service by Josh all our jobs well done!!”

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Posted 1 year ago

Hi Rex! We're so proud to hear that Josh was able to get all your jobs done! Thank you for the review

Posted 1 year ago

“brilliant service by Ashwin”

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Posted 1 year ago

Hi there! Thank you for your feedback on Ashvin's service!

Posted 1 year ago

“Great service from Alex. Many thanks.”

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Posted 1 year ago

Hi Richard! We will let Alex know you appreciated her service! Thank you for the review!

Posted 1 year ago

“Excellent service. This is the second time Geeks on Wheels have helped me with PC problems. Jesse had my PC working promptly. Most of the problems due to One NZ. I highly recommend the Geeks on Wheels team and would give them 11 out of 10.”

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Posted 1 year ago

Hi Pat! Thank you for using us again and trusting our services! We are proud to hear that Jesse was able to get your PC back working for you to get the most out of it! If you need help speaking with One NZ to resolve any further issues, we are happy to assist with that call! Thank you again for the review and recommendations!

Posted 1 year ago

“I wish I had done this sooner. Vaughn was so knowledgeable and ticked off all my questions and concerns. Thanks sooooo much.”

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Posted 1 year ago

Hi Bev! Thank you for your lovely review! We're glad to hear Vaughan was able to help with all your queries and concerns, and whilst it wasn't sooner, we're glad it happened! If you ever need more help with any tech troubles, give us a call!

Posted 1 year ago

“Keiran is a very pleasant young man. He was able to fix my printer and was very efficient and helpful.”

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Posted 1 year ago

Hi Viti! We are so happy to hear that Kieran was a great technician for you, getting your printer working for you! Thank you for the review.

Posted 1 year ago

“Rang in the morning, received same-day service by Sam. No fuss, got straight down to business, made some great recommendations and helpful tips. Very pleased with the service. Thank you.”

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Posted 1 year ago

Hi there! We are so happy to hear you got such a great experience! We have been working hard to upgrade our services to be able to offer same-day services, so we are happy to hear that you appreciated this! We also are proud to hear that Sam was such a great technician for you with recommendations and tips! Thank you for the review.

Posted 1 year ago

“Hi, big "Thumbs up" to Aaron, a very pleasant, obliging young man, he is an asset to Geeks On Wheels.”

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Posted 1 year ago

Hi there! Thank you for the feedback on Aaron, and we are so glad to hear he was such an asset for not just us but you as well! We will pass your thumbs up onto Aaron so he gets the credit he deserves!

Posted 1 year ago

“This was a great service. The young man was great at addressing all my computer issues, answering my questions and all without making me feel like I wasnt inept!! I received a phone call advising when he was going to turn up and he turned up at that time. So I am a very happy customer. The convenience of having someone come to your home makes life so easy.”

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Posted 1 year ago

Hi Ngaire! If you're happy we're happy! We always love to hear how our customers found their experience and it's great to hear it's been such a good visit! We always value our technicians being able to help our customers with their questions, no matter what skill level of knowledge you may have! Thank you for the review!

Posted 1 year ago

“Great communication, excellent service. Put a lot of effort in to solve the Arlo security problem and connect new modem and get working. Wasn't easy but hopefully he's nailed it”

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Posted 1 year ago

Hi Wendy! We're thrilled to hear you got such excellent service from us! We are glad to hear that you got the new modem and Arlo security system up and running! Thank you for the review.

Posted 1 year ago

“did a great job, found simple issue, relatively quickly and increased my learning of my computer and password safety.”

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Posted 1 year ago

Hi Rosy! Thank you for letting us know we did a great job! We always want to help our customers get the best out of their tech so if we have some time, upskilling in usage is a priority for us! Thank you again for such a lovely review.

Posted 1 year ago

“Excellent speedy service from AlexJ.”

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Posted 1 year ago

Hi Heather! Thank you for the feedback from your recent appointment with Alex! We will pass this onto her so she gets the recognition she deserves! Thank you again!

Posted 1 year ago

“Donavan once again has helped us get on track again. Donavan is always very helpful and easy to understand as he goes to the trouble to explain things--patiently--at our level. We really appreciate the service that we get from --Geeks and especially Donavan as our --go-to serviceman. Kind Regards, Colin.”

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Posted 1 year ago

Hi Colin! Thank you for your continued support of us! We are so proud to hear that Donavan has been such a great and continuous technician for you! It's also great to hear that he is able to explain things to you in an easy-to-understand manner as we believe upskilling our customers is important to ensure you can get the most out of your tech! Thank you for the review.

Posted 1 year ago

“Great friendly service and expertise”

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Posted 1 year ago

Hi Madeleine! Thank you for the feedback and the 5-star review!

Posted 1 year ago

“I was so happy with the service I received. All when I called to make a appointment was so friendly”

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Posted 1 year ago

Hi Sandy! If you're happy, we're happy! We are so happy to hear you've had such a great experience and appreciated the friendly interaction with our call center! Thank you for the review

Posted 1 year ago

“Excellent ability and good personable character from Harry.”

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Posted 1 year ago

Hi Ken! We are so happy to hear Harry was able to give you great service through his excellent ability and his character! Thank you for the review.

Posted 1 year ago

“Thank you Sam for your help to get my computer up and running, lovely prompt service, I have no hesitation in recommending Geeks on Wheels to others. Keep up the good work.”

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Posted 1 year ago

Hi Wink! Feedback is really important to use, so thank you for sharing your experience with Sam! It's great to know your computer is back up and running and you can get the most out of it again! Thank you for the recommendations and if you want more help with any future tech troubles, give us a call!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,925 reviews