Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,925 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,925 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very accommodating. Donavan was friendly courteous and efficient. Was happy to have met him. Would recommend to others”

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Posted 1 year ago

Hi Dominic! We are happy to hear that Donavan was able to offer such excellent service through his friendliness and his efficiency! We will share your thanks with him, so he gets the recognition he deserves! Thank you for the review!

Posted 1 year ago

“What a pleasant knowledgeable young man Luke was. So gratetful for this help today. Gillian Wynne”

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Posted 1 year ago

Hi Gillian! We're so proud to hear that Luke was able to provide you with top knowledge for you! We are grateful for such a wonderful review! Thank you!

Posted 1 year ago

“Sam is always helpful. Even when he can't fix the problem he is thinking of how and why. and what to do.”

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Posted 1 year ago

Hi Patricia! If you're happy, we're happy! We always work hard to offer great service and find a solution, and Sam is no exception to that! Thank you for sharing your experience and for the 5-star review.

Posted 1 year ago

“Geeks have always been very helpful and efficient. Harry knows his job and works very quickly to achieve a result. I've always been satisfied with Geeks help.”

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Posted 1 year ago

Hi Ron! We love to hear that we have been able to continue to offer you great service! Harry certainly is a star tech with great knowledge of all things tech! We are proud to hear you're satisfied again, thank you for the review!

Posted 1 year ago

“Very pleasant and easy to work with”

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Posted 1 year ago

Hi Sharyn! We are thrilled to hear that you found us pleasant and easy to work with! Thank you for the review!

Posted 1 year ago

“First class service from James.”

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Posted 1 year ago

Hi Ian! Thank you for sharing your experience with James!

Posted 1 year ago

“I always use Geeks to solve my problems. Their service is prompt and efficient. Kay Spence”

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Posted 1 year ago

Hi Kay! We are so proud to hear that we have been able to give good continuous service! Thank you for the review.

Posted 1 year ago

“Weonsuk’s service and advice was exceptional and he’s a valuable asset to your company”

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Posted 1 year ago

Hi Michael! Thank you for your review! We will let Weonsuk know he did a great job for you, so he gets the praise he deserves!

Posted 1 year ago

“James was brilliant. Efficient and fixed our issues quickly. Highly recommend Geeks on Wheels service.”

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Posted 1 year ago

Hi Matt! It sounds like James did an excellent job in getting your tech troubles sorted out! Thank you for the review and your high recommendations!

Posted 1 year ago

“KieranG was a very nice guy & helped us out tremendously . Would definitely use this company again.”

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Posted 1 year ago

Hi Angela! We're thrilled to hear that Kieran's work was of tremendous help and instilled in you the confidence to use us again! If you need further help with any tech troubles, feel free to call us!

Posted 1 year ago

“Helped me to understand what had happened and how to fix it. Also gave me some quick fix options to tidy up my files.”

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Posted 1 year ago

Hi Vicki! Thank you for sharing your experience with Geeks on Wheels! We value customer feedback so we know how we are going with our work! Being able to communicate well so our customers understand what’s happening is key to us so that you can be up skilled in your tech knowledge too! We’re proud to hear our technician did that for you. Thank you for the review!

Posted 1 year ago

“This team know their stuff. They give you step-by-step information on the problem and give excellent advice on how they can or can't solve the issue. I had SamR come out to check on my laptop which wouldn't shut down and although it was beyond repair, he gave me great advice on what I needed in the way of a new laptop or a tablet. A great all-round experience with Geeks On Wheels and I will be going to them in the future should I need help again. Thank you SamR for all your help and advice. I highly recommend this team.”

Helpful Report

Posted 1 year ago

Hi Jean! Wow! Thank you so much for such high praise! We’re proud to hear that Sam was able to give good clear step by step instructions on what was happening and the best solutions for you as we think it’s very important to make sure the customer is aware of every step! We will let Sam know you greatly appreciated his work and thank you again!

Posted 1 year ago

“Very helpful worker”

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Posted 1 year ago

Hi Pat! Thank you for the 5-star review!

Posted 1 year ago

“Vaughan did a good job and explained things well. It is good also to get the Malware protection contract. He brought my old computer up to as close to the latest version that this computer can go to. So happy with that.”

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Posted 1 year ago

Hi Michael! Malware protection is so important in this day and age with scams and viruses on the constant rise, so it’s great to hear that Vaughan was able to get you on so good protection as well as get your old computer back into as working order and it can go!

Posted 1 year ago

“Anthony was patient, respectful and thorough, when resolving the issues I had with my device. Outstanding at his job. Thankyou”

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Posted 1 year ago

Hi Kathy! Patience is super important with technology, sometimes it has a mind of its own! We’re glad to hear Anthony was able to exercise patience while being thorough and respectful! Thank you for the review!

Posted 1 year ago

“They came very quickly, I had to wait only one day. Jesse was excellent. It was obvious my computer had had it; I did not feel Jesse was pressuring me in any way to buy something that was not needed. My computer had been playing up for months. The expense was unanticipated but completely justified, and I had the money for it anyway.”

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Posted 1 year ago

Hi Peter! We’re glad to hear Jesse managed to find the root of the problem and lead you to the right solution! We hope you enjoy the new computer and if you ever need any further help with it, feel free to give us a call!

Posted 1 year ago

“Weonsuk solved the 2 problems I had encountered. I would be happy to use his services again should the need arise.”

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Posted 1 year ago

Hi there! We’re please to hear that Weonsuk was able to resolve the 2 problems you encountered! If any other tech troubles arise we will be happy to send Weonsuk back out!

Posted 1 year ago

“I was very happy with my Geeks visit. I would like to give Chris an A++. I am very happy with what he did for my computer and his advice about getting me a new printer. I am very pleased with my new printer and it was all done and dusted very quickly. Chris is very good at his job, competent, able and obliging and definitely deserves a raise. I hope he does not leave Geeks. Thank you Stephanie”

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Posted 1 year ago

Hi Stephanie! An A++ is an incredible grade! Chris certainly is passing with flying colours! We’re glad to hear that he got you back up and running to print with a new printer. We’re proud to hear that he was able to be such a star for you and we will definitely share this feedback with him! Thank you for the review!

Posted 1 year ago

“Fantastic service. Nothing is a problem & they treat you with kindness and respect.”

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Posted 1 year ago

Hi Bev! Thank you for the review! Kindness and respect is crucial to good customer service in our eyes so we are glad to hear you agree!

Posted 1 year ago

“We were very impressed with AnthonyC's professionalism and knowledge. He was efficient and we were greatly reassured that our IT issues had been resolved.”

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Posted 1 year ago

Hi Wendy! Thank you for such a great review! AnthonyC is very good tech and so we’re glad to hear you agree! It’s important to us to make sure you know and can see what the fix was, so hearing you’ve been reassured is reassuring to us that everything is done right! Thank you again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,925 reviews