Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,062 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,062 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great personal service..even after a small complication the geeks were quick to resolve the issue. Awesome customer service and great follow up support.”

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Posted 1 year ago

Thank you so much, Chris, for your 5 star rating! We are so pleased to hear that you had a great experience with Geeks on Wheels and with our customer service and support. We really appreciate your kind words about our service. We do our best to provide the best service and will continue to do so!

Posted 1 year ago

“Sashika was amazing! He was professional, knowledgeable and efficient. We are very grateful for his assistance today!”

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Posted 1 year ago

Thank you Kathryn for your 5 star rating of Geeks on Wheels! We are very happy to hear that Sashika was professional, knowledgeable and efficient in providing you assistance today! We really appreciate your kind words.

Posted 1 year ago

“Very professional and efficient. Listened to requirements and implemented with precision. Highly recommended.”

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Posted 1 year ago

Thank you, John, for such a wonderful review and your 5 star rating! We are thrilled to hear that our services were both professional and efficient, that we listened carefully to your requirements and implemented with precision. We are very grateful for your recommendation, and it means a great deal to us. Thank you again.

Posted 1 year ago

“Donovan was great and very helpful with all our queries and even solved an old one! His knowledge is outstanding and he makes everything look so easy. Thank you Donovan.”

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Posted 1 year ago

Thank you Fran for your wonderful 5-star rating of Geeks on Wheels! We're so pleased to hear that Donovan was of great help to you and that he was knowledgeable and efficient in his service to you. We'll make sure to pass on your kind words to Donovan. Thanks again for your review and for choosing Geeks on Wheels!

Posted 1 year ago

“Thanks Jesse for sorting our system out on Friday. Extremely happy with the outcome and to let you know I managed to remember the new system this morning. Thanks again”

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Posted 1 year ago

Hi Gail! We love hearing back from our customers on how the appointment went! And to hear you are extremely happy fills us with pride in knowing that Jesse sorted out all your tech to the best it can be! Enjoy using your new system and if you ever need further tech support, we would be delighted to help again!

Posted 1 year ago

“A big Thank you to Tommy for helping us set up our devices in our new home. ❤️”

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Posted 1 year ago

Hi Rae! We will send your thanks to Tom so that he gets the thanks he deserves! We hope you enjoy your new home and it gives you years of memories!

Posted 1 year ago

“Excellent!”

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Posted 1 year ago

Hi there! Thank you for the 5-stars!

Posted 1 year ago

“Alex provided good service, did what we asked in all respects. Computer now much quicker to use.”

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Posted 1 year ago

Hi Ian! We are thrilled to know that Alex was able to get you all sorted and up and running properly! Getting a computer running quicker again is the best feeling so that you can actually feel efficient in the work/fun you do on the computer! Thank you for the review!

Posted 1 year ago

“I would highly recommend this business for their professionalism, and care and attention to detail. Luke was very professional and knowledgeable. My first appointment was to find why my computer wouldn't talk to my printer after 6 years! The problem was the hard-drive dying inside my computer. (I would never have guessed that one) Luke advised me to Backup to a separate portable drive, then purchase a new computer. He returned again to set up the new computer and restore all the files etc everything onto it. I am very happy with Geeks On Wheels, and have been for quite a few years. ThankU!”

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Posted 1 year ago

Hi Annie! We are so proud to hear that Luke was able to be such a great asset to you and your tech! We are proud to know that he was able to diagnose the cause of it not working and then helped you with the right steps to get you back up and running by protecting your data by backing up and then helping you find the best computer for you to use! Thank you for your continued use and support of us, and we hope you enjoy your new computer!

Posted 1 year ago

“I have to acknowledge with this sort of work that any job can take longer than planned. So I am not critical of the technician arriving later than expected. But he was brilliant, tuning in our new smart television to receive normal and SKY channels. Even I can find what I want now! Plus altering our cables to remove an external ChromeCast-switch and an old defunct tape-player. Glad I never accepted the offer from our new-tv supplier to "deliver and install" - a cheaper price but nowhere near as comprehensive!”

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Posted 1 year ago

Hi Mike! Thank you for sharing your experience, and the understanding of the time frames that can occur with tech fixing! We're proud to hear our tech was superb for you in getting everything sorted, including removing your old tech you don't use anymore! We are certainly happy that you gave us a call to get it going so we could get you going in a complete sense! Thank you again for such a great review!

Posted 1 year ago

“Exceeded expectations.....did everyrhing I wanted and significantly more. Totally satisfied. Luke saved the day. He was supportive, competent and very efficient. I was just a little bit lost with the process at times but he patiently explained all the followup procedures. A happy customer. Thank you kindly.”

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Posted 1 year ago

Hi Stuart! Exceeding expectations is the best feedback we could get! We always want to be going above and beyond, fixing your tech troubles, and showing you ways you can improve your tech set up! It's also good to hear that he practiced patience when things got a bit confusing! Thank you for such a great review!

Posted 1 year ago

“Punctual, professional, knowledgeable and polite. Perfect!”

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Posted 1 year ago

Hi Rashi! Thank you for these great adjectives about our service! It's always good to know why our customers love us so we can continue to focus on these attributes!

Posted 1 year ago

“Jessie is fantastic.”

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Posted 1 year ago

Hi Harry! Thank you for the feedback about Jesse! We will pass this onto him! Thank you again.

Posted 1 year ago

“GREAT SERVICE MOST IMPRESSED WITH VAUGHAN”

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Posted 1 year ago

Hi John! It's great news to know that you are impressed with Vaughan's service! Thank you for the 5-star review, if you ever need further help with your tech troubles, give us a call!

Posted 1 year ago

“Julianne was a delight to deal with, explained everything very clearly and kept appointments on time. Much appreciated.”

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Posted 1 year ago

Hi Julie! Thank you for sharing your feedback on Julianne! We always aim to give great service with clear explanations and good time keeping, so it's great to see that Julianne keeps this going for us! Thank you for the review!

Posted 1 year ago

“Donavan very good. Solved all our problems”

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Posted 1 year ago

Hi Trisha! Thank you for the review, we will pass this onto Donavan so he knows you appreciated his appointment!

Posted 1 year ago

“Vaughn solved the problems very quickly , was very friendly, relaxed and extremely competent. GreT service.”

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Posted 1 year ago

Hi Brian! Thank you for sharing your experience with Vaughan! It's great to hear he has such good values like being friendly and relaxed! We believe doing that brings incredible service, like what you experienced! Thank you for the review!

Posted 1 year ago

“A complicated job but so far the new computer seems to be on track. Very pleasant IT consultant.”

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Posted 1 year ago

Hi Helen! We are thrilled to hear your new computer seems to working well! Good IT support and consultation are essential for us, so hearing that your technician provided is music to our ears! Thank you for the review!

Posted 1 year ago

“Fabulous service and value added. Couldn't be happier. Many thanks!”

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Posted 1 year ago

Hi Erica! If you're happy, we're happy! Thank you for such amazing feedback about our service, and for the 5-star review!

Posted 1 year ago

“These guys are my go to for anything tech related. Lucky enough to have had the same technician twice in a row so they know our set up. They get our issues sorted first and always try to help out with anything else they may see that’s needed. Technicians are super smart but know how to communicate their work to someone who isn’t that dialed into that line of work. Tech superhero’s! Thank you for being awesome!”

Helpful Report

Posted 1 year ago

Hi Brad! We are so happy to hear that we have been your go-to for any tech troubles you run into! We certainly want to make sure our techs are top-notch with knowledge, communication, and efficiency, and it sounds like our technician was able to smash all of these for you! Thank you for such a great review, and if you ever need another tech superhero out, we will be happy to send them your way!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,062 reviews