Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,925 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,925 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and plenty of warning on arrival time”

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Posted 1 year ago

Hi Lance! Giving clear instructions on when and how an appointment is happening is important to us so we are so glad to hear you found this happened in your appointment! Thank you for the review!

Posted 1 year ago

“If you are not Techno Savvy like me the Geeks are a God-send. Thanks fellas”

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Posted 1 year ago

Hi Stephen! This is amazing to hear! We always want to give great service, and being considered a God-send honestly exceeds our expectations! Thank you so much for the review!

Posted 1 year ago

“Super efficient, will use again if required. Regan was very friendly and efficient”

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Posted 1 year ago

Hi Stu! Thank you for sharing your experience with Regan! She’s certainly a wonderful technician and we’re proud to hear that she made you confident to use us again! Thank you for the review!

Posted 1 year ago

“Felt very confident with Regan's diagnosis. Found her VERY pleasant to work with”

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Posted 1 year ago

Hi Lyn! We’re thrilled to hear that Regan was such a pleasant technician to have along! We will share this review with her so she gets the recognition she deserves! Thank you!

Posted 1 year ago

“Appreciate Sam's comprehensive knowledge and the simple way he explains technology”

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Posted 1 year ago

Hi Alyson! We believe hiring techs who have great tech knowledge is crucial so we are glad to hear that Sam meets that mark! Thank you for the review!

Posted 1 year ago

“Tom’s help was awesome.He corrected several problems which I had on my iPhone & iPads. Very knowledgeable & very sensitive to customers concerns.When I need the Geeks again, I would be very happy for Tom to assist.Geeks have some very qualified technicians who have helped me through the years with technology which can seem hard to understand.Congradulations to the Geeks on Wheels.”

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Posted 1 year ago

Hi Peter! Thank you for sharing your feedback with Tom’s latest visit! We’re glad to hear he was able to sort out your issues with your apple devices whilst being aware of your concerns! We will let him know you send your thanks! Thank you for the review!

Posted 1 year ago

“Very good service. Most of our IT problems solved efficiently and with ease.”

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Posted 1 year ago

Hi Bernadette! We are happy to have provided a good service for you and get your IT problems solved efficiently and with ease! Thank you for the review.

Posted 1 year ago

“Regan was very helpful, patient, competent and friendly. First class service.”

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Posted 1 year ago

Hi Chris! We are so proud to hear Regan was so good in so many aspects for you! We will share this with her so she can get the recognition she deserves! Thank you for the review!

Posted 1 year ago

“On time, efficient”

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Posted 1 year ago

Hi Lorraine! Thank you for the 5-star review!

Posted 1 year ago

“Prompt & pleasant service, tailored to what I needed.”

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Posted 1 year ago

Hi Alison! Thank you for your feedback on our services! Tailoring our work to each individual is important to us, so that we know our customers get their computer working in the way they need it too! Thank you for the review!

Posted 1 year ago

“First time I have used Geeks on Wheels, they were amazing! While I am I.T. savvy, the service Donovan provided was exceptional. While he was absolutely thorough, he worked very fast, likely saving our business hundreds of dollars due to his efficiency and competence. As we are a small business, a smooth transition to new hardware and system upgrades was essential. I cannot speak highly enough of both Donovan and Geeks on Wheels. Absolutely stoked with this service.”

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Posted 1 year ago

Hi Bronwyn! We are so happy to hear that your first time using us has been such a great experience! We always want to ensure every customer has a great customer service experience and so hearing Donavan was able to offer that for you and your small business is great! We're stoked to hear that you're stoked! Thank you for the review!

Posted 1 year ago

“Jessie was really helpful and professional.”

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Posted 1 year ago

Hi Harry! We share your feedback with Jesse so he gets the recognition he deserves! Thank you for the review.

Posted 1 year ago

“VERY KNOWLEDGABLE, PLEASANT AND HELPFUL”

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Posted 1 year ago

Hi Ian! Thank you for the 5-star review!

Posted 1 year ago

“Arron and Ashvin were excellent.”

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Posted 1 year ago

Hi Graham! Thank you for sharing your experiences with Aaron and Ashvin!

Posted 1 year ago

“A very successful visit doing a full check of our two laptops as well tidying up various items that have occurred since initial setup.”

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Posted 1 year ago

Hi Robin! We are more than happy to have checked over your two laptops to get them tidied up and running a bit better again for you! Thank you for the review!

Posted 1 year ago

“Excellent Service - friendly and professional. Arrived on time and was very efficient. I would 100% recommend Geeks on Wheels. Also, I didn't realise until today but they also sell laptops, printers etc which is very useful to know for the future. I booked their services online and they then contacted me to confirm a suitable date and time to meet. On the day of my appointment, I received a call confirming to me that they were on their way - very easy process.”

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Posted 1 year ago

Hi Sharne! We are proud to hear that you found our service to be excellent! Being able to get to a customer quickly and on time is important to us because we understand how important technology is in this day and age and so we're so happy to see this was evident in your appointment! And yes we do supply tech as well, so if you ever need new tech for yourself, don't be afraid to give us a call!

Posted 1 year ago

“Luke was so helpful, and he told me what he was doing so I could understand. I did laugh at one hour two minutes”

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Posted 1 year ago

Hi Erin! We're happy to hear that Luke was able to be such a helpful asset to you! We will share this with him so he knows you appreciated his appointment! Thank you for the review!

Posted 1 year ago

“Excellent technician - Kieran. Explained process in searching for non-performance of email attachment function. Solved problem. Accessed performance level of existing computer and explained the advantages of acquiring an acer X2690G through Geeks. A pleasant, unassuming helpful technician. Highly recommended. Also many thanks to Tim for fitting in an early appointment time slot.”

Helpful Report

Posted 1 year ago

Hi Stu! Thank you for sharing your experiences with Kieran! We're proud to hear that Kieran was able to help solve your email troubles and then give you recommendations on your device! If you do find you want to upgrade to the Acer X2690G feel free to give us a call and we can bring it out and set it up for you! You can even mention Kieran's name to get him back! Thank you again for such a wonderful review.

Posted 1 year ago

“Harry was fantastic, being 77yrs old, he led me through everything, would definitely have him again, very polite, very helpful. 11 out of 10 ! I very much appreciate all the help from Geeks on Wheels 👍🏻”

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Posted 1 year ago

Hi Christine! We are so happy to hear that Harry was able to help you with your tech troubles by being polite and leading you through everything! We appreciate the 5-star review and 11/10 rating! Thank you!

Posted 1 year ago

“Very happy with the service provided. The expertise of the technician was most appreciated”

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Posted 1 year ago

Hi Ian! If you're happy we're happy! We always want to have the best techs in the industry, so hearing you find our technician to have good expertise tells us we are succeeding! Thank you for the review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,925 reviews