Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,062 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,062 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Julianne was very helpful & knew how to fix my computer’s connectivity problems. She phoned a couple of days later to ensure that it was still working well. I’ve used Geeks on Wheels several times & I’d be happy to have Julianne back again if I have any problems in future.”

Helpful Report

Posted 2 years ago

Hi Heather! We are so proud to hear how well Julianne did in your most recent appointment! We always aim to have the best technicians around who can give our customers the best support possible, and a big part of being the best is making sure that it's all working well after the fact! Thank you for your continued use of our service and if you ever have any further tech troubles, we are happy to help!

Posted 2 years ago

“Excellent competent service received”

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Posted 2 years ago

Hi Lothar! We are thrilled to hear that you had such a great service! Thank you for the 5-star review!

Posted 2 years ago

“Very helpful and sorted out my niggles. Worth paying for my peace of mind.”

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Posted 2 years ago

Hi Thea! We are thrilled to hear everything has been sorted out and that you have some peace of mind with your tech now! Thank you for the review!

Posted 2 years ago

“Very happy with the whole process.”

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Posted 2 years ago

Hi Alison! Thank you for the 5-star review and feedback!

Posted 2 years ago

“great service, keep up the good work, cheers John.”

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Posted 2 years ago

Hi John! Thank you for the kind words! We will certainly continue to offer great service to all of New Zealand!

Posted 2 years ago

“very good. Maddy is a lovely person and helpful”

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Posted 2 years ago

Hi Ngaire! Thank you for the feedback! We will share your kind words with Maddy!

Posted 2 years ago

“It was nice to hear that I could ask for a technician of my Choice. Thank you for your guys excellent service again.”

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Posted 2 years ago

Hi Teresa! We are glad to hear you were able to get the technician that you requested! We are always happy to let people request for the same technician to continue getting a recurring level of service! Thank you for the review!

Posted 2 years ago

“excellent - pleasant worker too”

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Posted 2 years ago

Hi Barbara! Thank you for the feedback and comments about our technician!

Posted 2 years ago

“Great service. I was having alot of complex internet connection problems and they were all fixed up and explained in a way that I understood clearly. Now running better than ever”

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Posted 2 years ago

Hi Gillian! We are glad to hear that all your internet troubles have been sorted and is better than ever! We always aim to offer great service and explanations in good clear fashion because if you understand, then you are upskilled in your own knowledge! Thank you for the great review!

Posted 2 years ago

“Very efficient, pleasant explained everything to me well.”

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Posted 2 years ago

Hi Diana! We are proud to hear everything was efficient and pleasant. Thank you for the review.

Posted 2 years ago

“Luke persevered til he got a solution to recover my files from a dead computer Very nice young man too”

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Posted 2 years ago

Hi Liz! We are glad to hear Luke was able to get all your files from your dead computer! We always want to try to find the best solution to any situation that may have occurred! Thank you for the review!

Posted 2 years ago

“JesseB has a great attitude to problem solving. He perseveres. He also knows when to consult his more senior peers for advice /guidance. In addition, he has a very personable disposition - chatty and sociable. Thoroughly recommend him.”

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Posted 2 years ago

Hi there! We are so proud to hear that Jesse is able to bring such a great attitude to his work! It's definitely important to us to have a technician who can persevere through the tricky tech troubles we run into! Thank you for the review, we will be sure to let him know of this feedback you've shared!

Posted 2 years ago

“I am thoroughly satisfied with the service provided by your very friendly technician, Chance. He understood the issues I was having, accessed additional support as required and communicated with me in words I could understand throughout the service.”

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Posted 2 years ago

Hi Grant! It's great to hear that Chance was able to give you such a great experience. We are especially glad to hear he was able to help without using any tech jargon, as we hate it as much as you do! We think it's important to clearly communicate so our customers are aware all the time what's happening with their devices. Thank you for the review!

Posted 2 years ago

“Julianne was very pleasant to deal with and listened to an old man who doesn't understand computers try to explain the problems.”

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Posted 2 years ago

Hi Wayne! Thank you for sharing your experiences with Julianne! We always love to hear how our customers find their work that was completed. We also are proud to know that she was able to help you through understanding the problems at hand, as we understand that sometimes tech can be scary and hard to understand. Thank you again for the review!

Posted 2 years ago

“Very helpful Prompt arrival and very efficient as Julianne dealt with problems and sorted them out. We would be happy to use her help again if we needed i.”

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Posted 2 years ago

Hi there! Thank you for sharing your feedback on our service, and of Julianne's appointment! We are thrilled to hear she was able to help you with your tech troubles efficiently and that everything was sorted out! If you do ever want further help with any tech troubles, give us a call!

Posted 2 years ago

“Geeks on Wheels provides a fantastic service with their assistance with advice and guidance in the use of my desk top computer.”

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Posted 2 years ago

Hi Alex! We are thrilled to hear you find our service fantastic! We always want to be able to upskill our customers in the use of their devices, so it's great to hear you appreciated the guidance and advice we supplied to help with that! Thank you for the review.

Posted 2 years ago

“What can I say except 'WOW'. I have had two occasions to use your company, and delighted both times.”

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Posted 2 years ago

Hi Eileen! WOW is certainly a great reaction and it fills us with pride to know that's your feeling using our service! We always aim to give great service and hopefully can continue to give the WOW factor every future visit you have!

Posted 2 years ago

“Barnaby was so patient and was able to fix issues I have been having with some of my apps for quite some time He also explained the changes he was making so I knew what to do. This is the second time we have had Barnaby come to our place and on both occasions his work has been excellent.”

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Posted 2 years ago

Hi Glenda! Thank you for sharing your experiences with Barnaby! We are so proud to hear that he was able to help you again with your tech troubles and continued to bring excellent work! We will pass on your praise to him so he knows you appreciate the job well done! Thank you again for the review!

Posted 2 years ago

“Tom was very patient and polite with me - an elderly technophobe - and sorted out my problems in an efficient manner with good explanations and advice”

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Posted 2 years ago

Hi there! We are so proud to hear that Tom was able to help you through your tech troubles! We certainly understand how complicated and frustrating tech can be so we definitely make sure our technicians take time and have patience because everyone is at a different knowledge with tech! Thank you for the 5-star review, and if you ever need further help, feel free to give us a call!

Posted 2 years ago

“Josh very helpful, great service!!!”

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Posted 2 years ago

Hi Janice! Thank you for sharing your feedback on Josh! If you ever need further help with any tech troubles, please give us a call!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,062 reviews