Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,580 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,580 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“VERY SATISFACTORY SERVICE Thank you”

Helpful Report

Posted 4 years ago

You are MOST welcome Judy, thank you for the feedback!

Posted 4 years ago

“Rohan was appointed to help fixing my laptop.At first I told him what's wrong with the laptop..I could immediately see that he was not interested to help..he commented its an old laptop and it's not worth fixing..it will cost at least $600 to fix..he was more interested in upselling me a new computer and wanted to order me one immediately. . I declined..after 11 minutes of conversation he asked me to give me my eftpos card and charged me $125 for 11 minutes..Rohan was very pushy and arrogant..I like Geeks on wheels but unfortunately Rohan did not give me the service I would have wanted.”

Helpful Report

Posted 4 years ago

Hi Dalton, we are sorry to hear that the appointment you had didn't live up to the high expectations we have and the service you have come accustom to. One of our Mangers will be in contact to discuss this further with you.

Posted 4 years ago

“Excellent service from Paul - solved the problem and answered questions we had.”

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Posted 4 years ago

We are super glad to hear George! Thank you for the great feedback for Paul - that is awesome to hear and we appreciate it.

Posted 4 years ago

“Excellent service. Rence arrived on time and was extremely helpful with advice and suggestions as well as fixing the initial problem efficiently”

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Posted 4 years ago

Thank you Dawn, that is awesome to hear and we know Rence will greatly appreciate it! Look forward to seeing you again in the future :).

Posted 4 years ago

“Had geeks on wheels help me this week , Yuri was very helpful explained everything so I knew exactly what was happening , he is a real asset to your company and next time I need to get help from your company I hope Yuri is the man to do the job”

Helpful Report

Posted 4 years ago

Hi Marie, thank you for the awesome review for Yuri! We are thrilled to hear that he was helpful and appreciate the wonderful words. Please do feel free to request for Yuri back if you need anything again in the future.

Posted 4 years ago

“Very good service from Harry. Explained things clearly & in detail to son in Aus what had been done. A very pleasant young man to deal with.”

Helpful Report

Posted 4 years ago

Hi there Eileen. Thank you very much for this awesome review for Harry! Glad to hear all went smoothly and everyone was kept in the loop. Please feel free to request for him again if you need us in the future :).

Posted 4 years ago

“Carl was very helpful and tried many ways to get the system functioning, albeit without success. Have re-contacted. ISP to try and fix from their end. No fault of Geeks on Wheels. Thanks guys.”

Helpful Report

Posted 4 years ago

Hi Carla, thank you for taking the time to leave us this review. Sorry to hear we couldn't do any more onsite. Please do let us know if you need anything done after the ISP has been in contact / attempted to fix. Hopefully all comes right afterwards!

Posted 4 years ago

“Rohan was very helpful and intuitive. Highly recommended. He cleaned and tidied up my Desktop and installed Malwarebytes antivirus for two years. He was a delight to work with. A very easy and responsive personality with a good sense of humour.”

Helpful Report

Posted 4 years ago

We are thrilled to hear! Thank you for the awesome feedback and recommendation 8).

Posted 4 years ago

“Rohan is fabulous. Very competent patient and a delight to have in your home.”

Helpful Report

Posted 4 years ago

Thank you so much for the wonderful feedback for Rohan, we are glad to hear!

Posted 4 years ago

“Donnavan was very good at tutoring me and understanding the problems I was having on my old computer. So far things are going great guns. Cheers, Colin.”

Helpful Report

Posted 4 years ago

Hi there Colin! We greatly appreciate the awesome feedback for Donavan and glad to hear all is going well. Please feel free to contact us back if need be, we will be more than happy to help!

Posted 4 years ago

“Friendly Quick and efficient”

Helpful Report

Posted 4 years ago

Thank you Hazel, awesome to hear!

Posted 4 years ago

“As usual I am very satisfied with the service given by Geeks on Wheels. Ari did all that was required in a calm and competent manner.”

Helpful Report

Posted 4 years ago

Hi there Sister Anne, thank you so much for the awesome feedback for Ari, glad to hear it was a good experience.

Posted 4 years ago

“A challenging request which Harry achieved with patience towards a positive outcome. Harry also completed several other items successfully. A BIG thank you to Harry.”

Helpful Report

Posted 4 years ago

Hi there Dayle, thank you for the awesome feedback for Harry, we will be sure to pass it on and let him know of your gratitude! Glad to hear all was sorted and a good outcome.

Posted 4 years ago

“Very reliable efficient service”

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Posted 4 years ago

Thank you Maxine!

Posted 4 years ago

“I am delighted to be all set up now. thank you very much for friendly efficient service. its always a pleasure speaking with people who are articulate and pleasant. It cannot be easy dealing with those of us who are not computer literate.”

Helpful Report

Posted 4 years ago

Hi there Virginia, thank you so much for taking the time to leave us with this awesome review and feedback. You are most welcome and it is our utmost pleasure to have been able to help and make it a great experience all around! We enjoy the technological journey that we take our clients on so it is all part of the job :).

Posted 4 years ago

“I am retired and purchased a new Samsung TV through Geeks. Geeks also installed and setup my TV and dealt with some questions about my laptop. The technician was very helpful - he was prepared to take the time to explain what he was doing and answered all my questions and provided some operational advice. Having the IT support of Geeks on Wheels is very comforting. Geek's phone and online support is very helpful also.”

Helpful Report

Posted 4 years ago

Hi there, thank you very much for the awesome feedback and sharing your experience with us. We are thrilled to hear that you got the new TV setup and sorted, as well as the few other items and at the end of it, peace of mind! Also, welcome to the Geek+ Club :). We look forward to helping you again in the future if need be!

Posted 4 years ago

“The service I received was excellent. Technician was friendly and explained things as he worked. I would use Geeks on Wheels again.”

Helpful Report

Posted 4 years ago

Hi there! Thank you so much for leaving us this awesome feedback for the tech you had! We look forward to seeing you again in the future when the time comes :)

Posted 4 years ago

“Friendly, informative and effective solution provided”

Helpful Report

Posted 4 years ago

Hi there, thank you for letting us know and leaving us with this awesome feedback! We are thrilled to hear.

Posted 4 years ago

“Brilliant at identifying the source of problems and finding solutions to fix problems.”

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Posted 4 years ago

Thank you very much! Glad to hear all your issues were solved :)

Posted 4 years ago

“Very quick to get in touch after my on line query. When Reuben turned up he was very pleasant well mannered and unlike alot of staff in the tech industry that see a old person he answered my questions without looking skyward.🙄 very fast got the system up and running in no time.”

Helpful Report

Posted 4 years ago

Hi Stephen, it is music to our ears to hear that Reuben was a delight and not condescending in the slightest. We pride ourselves in taking customers on a technology journey to make life easier! Thank you for taking the time to leave us this feedback.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,580 reviews