Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,372 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Actually amazing! Great and easy to book, complete experience was fantastic. Thank you Geeks on Wheels!”

Helpful Report

Posted 4 years ago

Wow! Thank you for this excellent feedback Hannah, it is great to hear that that it was a good experience from start to finish. It is our pleasure and you are most welcome.

Posted 4 years ago

“I couldn’t recommend Harry, the technician that sorted my computer issues more highly. He is a real asset to your company. Also very polite & professional.”

Helpful Report

Posted 4 years ago

Hi Susan, thank you for the awesome feedback for Harry! That is fantastic to know that all went well and that it was a pleasant experience. We will definitely pass this on to him!

Posted 4 years ago

“Very Good Service. One on one and easy to understand what is wrong or needs to be fixed up on a computer.”

Helpful Report

Posted 4 years ago

Many thanks on letting us know how your appointment went - it is music to our ears to hear that it was a great experience!

Posted 4 years ago

“Easy company to get along with and very helpful and knowledgeable. Can't thank you guy's enough and very happy with my final results.”

Helpful Report

Posted 4 years ago

Thank you for the delightful feedback Mike! We are glad to hear all got sorted and you are most welcome, it is our absolute pleasure!

Posted 4 years ago

“Just like to thank Carl from Geeks on Wheels ..(he was great!) for helping us sort a number of problems. Took the stress away and hours of us trying to sort ourselves :) Thanks a lot Lisa and Richard”

Helpful Report

Posted 4 years ago

Hi Lisa and Richard! Thank you very much for taking the time to leave a wonderful review for Carl - we will be sure to pass this on to him as he'll greatly appreciate it. We are also thrilled to hear that reduce stress levels were achieved and time saved, that is just awesome! All the best, the Geek Team.

Posted 4 years ago

“As usual we were very impressed with Geeks on Wheels service and knowledge. Bryn was most obliging and not only solved our concerns but patiently explained everything in everyday language that we could understand. We highly recommend Geeks on Wheels.”

Helpful Report

Posted 4 years ago

Hi Stuart, it prides us to hear that not only was was Bryn able to solve the issue but that the conversation did not involve jargon - we know he takes pride in being able to make things understandable and easy to follow along. Thank you for high recommendation, we look forward to seeing you again!

Posted 4 years ago

“Ariel was very committed to resolving the challenges of transfering data from damaged hard drives to a new laptop. He communicates well, reflecting GOW's reputation for keeping the customer informed throughout the process.”

Helpful Report

Posted 4 years ago

Wow! This is fantastic feedback for Ariel, many many thanks! It is always encouraging to hear that the experience is uniform across multiple visits. We will be sure to pass this on to him as he will greatly appreciate it.

Posted 4 years ago

“Fantastic service right throughout the whole process. Sorted us out with new internet system in one visit”

Helpful Report

Posted 4 years ago

Many thanks for letting us know about your wonderful experience Neal! Glad you got it all sorted out efficiently.

Posted 4 years ago

“A nice friendly attitude and helpfull to get the best for you”

Helpful Report

Posted 4 years ago

Thank you very much David! That is great to hear.

Posted 4 years ago

“We found the service is very good Donovan is on time very friendly.”

Helpful Report

Posted 4 years ago

Many thanks John for letting us know about Donavan's service. We're thrilled to hear!

Posted 4 years ago

“James was great thank you”

Helpful Report

Posted 4 years ago

Thank you Geoff, glad to hear!

Posted 4 years ago

“Harry is a great teacher showing me how to adjust things which need fixing. I wish I had his computer knowledge.He helps customers to have more confidence In their ability to understand computer hassles”

Helpful Report

Posted 4 years ago

Hi Peter, thank you so much for the glowing review for Harry! It is great to hear that he is an excellent teacher and made it easy and painless for you to learn and become more au fait with your technology. Hope all goes well going forward and feel free to contact us again if need be!

Posted 4 years ago

“Andrew was very approachable & supportive of upgrade as offered”

Helpful Report

Posted 4 years ago

Thank you for the feedback Colin! It is much appreciated and we'll pass this on to Andrew.

Posted 4 years ago

“Thank you Bryn..my go to person.alwsys good service”

Helpful Report

Posted 4 years ago

Hi Teresa, we're glad to hear that Bryn has been your go to for your visits, many thanks!

Posted 4 years ago

“Seemed to understand what was needed, and advised me accordingly. Found him a charming young man and a pleasure to deal with.”

Helpful Report

Posted 4 years ago

Hi Ann, thank you for the amazing 5 stars and we're thrilled to hear that you had a good experience with your technician. Appreciate the kind words!

Posted 4 years ago

“Great service. Team are really nice to deal with and are really helpful.”

Helpful Report

Posted 4 years ago

Hi Al, we greatly appreciate the feedback and glad you had a good experience with us!

Posted 4 years ago

“Very friendly and quick work would use them again”

Helpful Report

Posted 4 years ago

Thank you Moyra, much appreciated!

Posted 4 years ago

“Glen was great, very easy to deal with, and explained things thoroughly. Glen did a fantastic job at setting up the new computer etc and leaving everything as it was, excellent. We did feel that it was a little expensive considering we have already paid an annual fee on top of this already for help.”

Helpful Report

Posted 4 years ago

Hi Donna, thank you for the excellent feedback for Glen. We are thrilled to hear that your visit went well and your experience with him was a good one. We will be sure to pass on the feedback to him as he will greatly appreciate it. We appreciate the feedback about cost and thought to confirm that Glen did apply the 20% off the hourly rate as a benefit of your Geek+ membership.

Posted 4 years ago

“Geeks was recommended to me, I'd also highly recommend Geeks, Joseph was understanding and customer orientated. Completed a long list beyond my expectations for Laptop, Tablet, phone interface issues”

Helpful Report

Posted 4 years ago

Hi Phill, thank you very much for taking the time to leave us a review for Joseph and letting us know about your great experience. It is much appreciated and we'll definitely pass it on to him as customer satisfaction is something he takes pride in. We look forward to seeing you again!

Posted 4 years ago

“Very happy with work carried out by Heath in a professional manner.”

Helpful Report

Posted 4 years ago

This is music to our ears Deb, and super glad that Heath's visit was up to both our standards!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,372 reviews