Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,372 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt and thorough service Friendly technicians”

Helpful Report

Posted 4 years ago

Thank you a bunch Pip! We are glad to hear so.

Posted 4 years ago

“Great communication from job order to delivery. Listened well, respectful and did a great job of solving the problems. Outstanding.”

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Posted 4 years ago

Thank you for the fantastic review and feedback Vanessa! We are thrilled to hear that all went well during your appointment and that your tech was pleasure to deal with.

Posted 4 years ago

“Paul was excellent in fixing my problems and in talking to Spark because there was no dial tone on the landline. That was marvellous as I have a hearing problem. Thank you Geeks on Wheels and especially thank you to Paul. Regards, Andrew Morley.”

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Posted 4 years ago

Hi Andrew, we are thrilled to hear that Paul's visit was a good one! It is always a daunting task callings ISP's, but it is something that we're more than happy to do on your behalf. Thank you for taking the time to leave a review and we'll be sure to pass this on to him.

Posted 4 years ago

“Bryn provided a very professional and prompt service, dealt with all our concerns and gave good advice .”

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Posted 4 years ago

Thank you so much for the wonderful review for Bryn and feedback Liz! We will be sure to pass it on to him which he will greatly appreciate.

Posted 4 years ago

“Always so obliging, explains all he is doing and treats us as we are friends. Can't go past him.”

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Posted 4 years ago

Hi Jenny, this is such an awesome review for your tech as it re-enforces our focus on customer service. Thank you very much!

Posted 4 years ago

“Heath carried out good work arranging the supply, and installing our new PC componentry. the existing He was efficient and courteous”

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Posted 4 years ago

Thank you for the feedback, Tony. Heath will be really happy with your kind words.

Posted 4 years ago

“Very knowledgeable, solved our problems quickly and effectively. A very pleasant young man.”

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Posted 4 years ago

Thank you so much Roger - this is music to our ears!

Posted 4 years ago

“It is with pleasure we would like to say how great the service rendered was. Suesuc was most patient with me and wonderfully help full. We were very pleased over all. Mary Taggart.”

Helpful Report

Posted 4 years ago

Hi Mary and Richard, thank you so much for the awesome feedback on experience and your technicians visit. We will be sure to pass it on to him as he'll greatly appreciate the kind words.

Posted 4 years ago

“Great job done. Well explained and would happily use again”

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Posted 4 years ago

Super glad to hear we'll see you again Ken, thank you very much for the amazing review!

Posted 4 years ago

“I had a pretty tricky networking problem that had me completely stumped but my Geek managed to track down a solution quickly and get me up and running again for the first time in ages. Great job.”

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Posted 4 years ago

Thank you for the amazing feedback David! We're glad to hear that your Geek managed to wrangle the intricacies of your network and get you going! Must feel like a weight off your shoulders which is our pleasure.

Posted 4 years ago

“No problems, job well done, Yuri.”

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Posted 4 years ago

Many thanks Joan for the 5 stars for Yuri!

Posted 4 years ago

“Brian took times to explain things . He did a thorough job . it was a very pleasant visit.”

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Posted 4 years ago

Hi Helen, thank you very much for the kind words and feedback on Brian's visit. We are thrilled to hear that it was good one!

Posted 4 years ago

“Paul was very helpful and explained what he was doing along the way. We feel confident that we have our computers set up so that we can use them with ease.”

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Posted 4 years ago

That is great to hear Gaynor! Paul prides himself in his ability to pass on his IT confidence to his customers! He will be really pleased with this feedback! Thank you!

Posted 4 years ago

“Kevin did a fantastic job sorting out my wifi issues.”

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Posted 4 years ago

Thanks, Campbell. Kevin will be glad you're not longer having to deal with annoying wifi issues! Thank you for taking the time to leave him some great feedback.

Posted 4 years ago

“Excellent, reliable service.”

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Posted 4 years ago

Thank you for the feedback El!

Posted 4 years ago

“Helpful and knowledgeable. Very pleased with the work done.”

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Posted 4 years ago

Thanks for the great feedback Cynthia. Glad we could help!

Posted 4 years ago

“GREAT SERVICE - ARRIVED ON TIME. Very pleasant and efficient to deal with.”

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Posted 4 years ago

Thank you, Christine. It's always great to hear when a customer has a good experience!

Posted 4 years ago

“Great as always”

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Posted 4 years ago

Thank you Gillian. We are proud to hear you have always had a great experience with us!

Posted 4 years ago

“Very helpful and a good communicator”

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Posted 4 years ago

Thanks for the feedback! We do pride ourselves on our communication.

Posted 4 years ago

“I was impressed with advice and suggestions made by Yuri together with his knowledge. He was also willing to look for speedy solution to finding a replacement laptop..”

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Posted 4 years ago

Hi Neale, we are thrilled to hear that Yuri took charge of the situation and was willing to go above and beyond to get you a solution. Many thanks for taking the time to leave us this feedback!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,372 reviews