Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,835 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,835 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very polite”

Helpful Report

Posted 5 years ago

Thanks Pamela!

Posted 5 years ago

“I have always found Geeks on Wheels helpful and reliable, and good at their tasks.”

Helpful Report

Posted 5 years ago

Hi Stan. Satisfied customers mean so much to us. Thanks for the great review!

Posted 5 years ago

“Joseph was very fast and clearly knew what he was doing. He deal with all our questions very efficiently and with a pleasant manner”

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Posted 5 years ago

Thank you for the great feedback for Jospeh. He will be pleased to hear your appointment was a good one!

Posted 5 years ago

“Great experience with a a very knowledgable technician.”

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Posted 5 years ago

Thanks for the review, Christine!

Posted 5 years ago

“Great communication, timely service, job was completed as requested and friendly service.”

Helpful Report

Posted 5 years ago

Thanks Mark! Great to hear your appointment went well!

Posted 5 years ago

“Awesome work - fantastic service and technical troubleshooting.”

Helpful Report

Posted 5 years ago

Thanks for the great feedback!

Posted 5 years ago

“Efficient service.”

Helpful Report

Posted 5 years ago

Thanks!

Posted 5 years ago

“Reuben did a full annual check on my computer, updated programmes and answered my various questions patiently. I appreciate that he explained everything clearly and simply Thank you”

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Posted 5 years ago

Hi Robyn. It’s really pleasing to hear your feedback. Great to hear your health check with Reuben went well! We’re hopeful we can help you again sometime in the future.

Posted 5 years ago

“waiting for my printer”

Helpful Report

Posted 5 years ago

Hi there. We apologise for the delay and it is important we resolve this with you. We take pride in taking ownership and caring about our customer's experiences and reassure you that this is not our usual customer experience. We want to investigate this further. Please can you call me 0800 424 335 and ask for AndyP so we can work with you to resolve this as quickly as possible.

Posted 5 years ago

“Very pleased with the service received from Geeks on Wheels - the service person who attended was very punctual, professional and promptly assessed the situation, offered advice and explained the issues involved and provided a reasonable quote for the work to be completed. We were very pleased when we received our computer back and the company delivered on everything it said it would without issue or recourse. Recommend them thoroughly.”

Helpful Report

Posted 5 years ago

Hi Louise. We’re really pleased you had such a great experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Great to hear your computer repair went so well. We’re looking forward to the next time we can help you.

Posted 5 years ago

“Geeks on wheels should be an essential household service for everyone. They are knowledgeable, friendly, trustworthy. Highly recommended.”

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Posted 5 years ago

Hi Jade. If you’re pleased, we’re pleased. Thank you. We totally agree that we should be essential in all households in NZ. We do our best to make sure all our customers think so too! Thanks again for such a great review!

Posted 5 years ago

“GREAT services as always, tell my friends about you 🏅it.”

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Posted 5 years ago

Thanks for leaving us such a wonderful review! Please do tell all your friends! We would love to help them aswell!

Posted 5 years ago

“So helpful and understanding”

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Posted 5 years ago

Thanks for the great review!

Posted 5 years ago

“Absolutely delighted with Michael's assistance. He sorted my problems easily and explained without overwhelming me in tech jargon. Will definitely use the service again if needed.”

Helpful Report

Posted 5 years ago

Hi Daphne, It is great to hear that Michael was able to translate the technobabble into plain English for you and get all your problems solved! We’re here to help in any way we can.

Posted 5 years ago

“Thanks so much you guys 🤩 Paul was fantastic! Talked at my level, addressed everything I asked of him in a way I could understand. I have learned so much today. So grateful. I recommend Geeks on Wheels to anyone needing help navigating their computer. Well worth my investment. Cheers, Allan”

Helpful Report

Posted 5 years ago

Hi Allan. It’s incredibly satisfying to get such great feedback. It’s awesome to be able to help. We’ve passed this feedback onto Paul as it's important he gets recognition for a job well done. We’re looking forward to the next time we can help you.

Posted 5 years ago

“Geeks on wheels ( Rence) was very helpful as is always the case when you help me. Barry Cleal.”

Helpful Report

Posted 5 years ago

Thanks for the great review! We’re so pleased you rated Rence's work. We’ll let him know.

Posted 5 years ago

“I found Kevin to be extremely helpful in solving my problems with my email service - he handled what to me was a considerable problem with great efficiency, making sure he kept me in the loop by explaining what he was doing. Geeks on Wheels has proved a very valuable and comforting service to me whenever I have seen a need for their services and I would recommend them to anyone who may require help with their computer operations.”

Helpful Report

Posted 5 years ago

Thanks for sharing such a positive review. Awesome that we were able to help with your email issues. Kevin will be thrilled to hear your kind words. We pride ourselves on keeping our customers involved in their appointments to make sure they get the most out of the experience! Thanks for taking the time to review our services.

Posted 5 years ago

“We have been using the services of Geeks on Wheels for many years and we have been fortunate enough to have the same technician for the last three visits. We contacted them when we needed two new laptops because it is a brand we trust. We knew what sort of service we were going to receive so it made the decision to buy the laptops from them rather than shopping around far easier.”

Helpful Report

Posted 5 years ago

Hi BodClan. It’s incredibly satisfying to get such great feedback. It’s awesome to be able to help such a great repeat customer! We pride ourselves on providing reliable recommendations and sourcing high-quality devices which suit our customers' needs. We look forward to the next time we can help you with your technology.

Posted 5 years ago

“While Harry was a charming young man, it was a rather fruitless visit as he was unable to solve the problem, and because he had tried to change something on the new router it took him about 30 minutes to get through to 2 Degrees on the phone.”

Helpful Report

Posted 5 years ago

Hi there. We are really grateful for your feedback. We work really hard to offer the BEST customer experience, so we are naturally a little disappointed that your experience hasn’t quite reached a 5-star standard. We’re keen to explore this more with you, so we invite you to please call us on 0800 424 335 to discuss your experience further. Just ask to speak to AndyP. Thanks again for taking the time to review us!

Posted 5 years ago

“Paul went above and beyond to sort out our new mac. Took the time to explain everything clearly, and tried to help us keep costs down by suggesting time-saving ways to help with some tricky little complications.”

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Posted 5 years ago

Thank you for the great review! Thrilled customers make our day! Paul will be delighted with your feedback. Thanks again!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,835 reviews