Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,495 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,495 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Michael is fantastic. The original battery didn't work very well, but it was replaced without any trouble (just Covid shipping delays) and the new battery is fantastic.”

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Posted 4 years ago

Hi Ashley, thank you taking the time to leave us with this feedback. As per the phone call earlier today, this should be sorted by the time your appointment with the tech comes around. Sorry for the hassle and inconvenience.

Posted 4 years ago

“The guy was great....followed through and completed the job that I asked him to do.”

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Posted 4 years ago

Hi there Rosemary, thank you for the great feedback - we greatly appreciate it!

Posted 4 years ago

“Excellent service. Kevin was a very competent, polite technician who explained problems clearly, fixed them, and then gave me good advice. Wish I had contacted Geeks earlier. Thanks Kevin.”

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Posted 4 years ago

Hi Duncan, thank you very much for the awesome feedback for Kevin - we are thrilled to hear that you had a great experience. We are always here if and when you need and you are more than welcome to request for Kevin again if you wish! All the very best!

Posted 4 years ago

“Thank Kevin for great job done also advise”

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Posted 4 years ago

Thank you Jim! Glad to hear and much appreciated.

Posted 4 years ago

“Took a long while to do something reasonably simple, and despite it being reasonable service didn't complete one of the subscriptions as asked. And waiting on a credit for overcharge on final Invoice.”

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Posted 4 years ago

Hi Andrea, thank you for taking the time to let us know. We are sorry to hear that your appointment did not live up to our high standards that we normally have and have come to be known for. A Manager will be in contact with you by the end of today to discuss this further and come to a resolution.

Posted 4 years ago

“Excellent service. On time, informative, helpful and personable technician.”

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Posted 4 years ago

Thank you Emma, that is awesome to hear and is our pleasure!

Posted 4 years ago

“I had Yuri come to my home to check my devices after an attempt by some scammer to rack up debt on my credit card. He was thorough, professional and generally delightful. I have a great deal of confidence in Geeks on Wheels, having staff of his caliber.”

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Posted 4 years ago

Hi there, thank you so much for the awesome feedback for Yuri. Sorry to hear about the scam but hopefully that all got sorted out with the bank. Glad to hear that Yuri was a pleasure to have and gave you peace of mind after the fact. Please do feel free to request for him back again if you need more assistance or require anything else.

Posted 4 years ago

“Heath was on time and did an excellent job. Please tell him that the heater WAS working but I found that the power board wasn't, so apologies for the cold while he was here!”

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Posted 4 years ago

Hi there Margaret! Thank you for the awesome review - we have indeed let Heath know and he is more than accepting with no worries. Glad it was an easy fix and not a new heater!

Posted 4 years ago

“Paul was punctual, friendly and efficient and I felt I learned a lot and we covered a lot of issues in the time he was here.”

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Posted 4 years ago

Hi there Shona, thank you so much for the awesome review for Paul. We are thrilled to hear and it is great that you came out more knowledgeable! Much appreciated.

Posted 4 years ago

“Yuri very helpful!”

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Posted 4 years ago

Thank you Colin!

Posted 4 years ago

“Peter was prompt and communicated the issue well. So far very happy”

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Posted 4 years ago

Hi there - thank you so much for the lovely feedback for Peter, we are thrilled to hear that it was an easy experience!

Posted 4 years ago

“Very prompt, professional service. Solved my problem.”

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Posted 4 years ago

Hi Angela, thank you very much for the great feedback and 5 Star review. Great to hear!

Posted 4 years ago

“Excellent and prompt service. Very pleasant and helpful consultant.”

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Posted 4 years ago

Thank you very much for the awesome feedback!

Posted 4 years ago

“Got sorted out issues I needed reviewed. Weren't able to help on one particular problem, and turns out the sales assistants at Warehouse Stationery knew more which was surprising, but may not have been his expertise.”

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Posted 4 years ago

Hi Claire, thank you for the feedback! Sorry to hear we weren't able to help out 100% but we are always learning and willing to learn. Feel free to contact the Call Centre on 0800 424 335 and let us know about the outcome from your visit.

Posted 4 years ago

“Highly satisfied. Donovan was excellent, professional, friendly, highly skilful and knowledgeable and could explain things in simple English and in terminology which I, as a digital immigrant, could easily understand. He has sorted out my technology and given me good advice. Will certainly use Geeks on Wheels again.”

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Posted 4 years ago

Hi there Anne, first of all - thank you so much for the awesome review for Donavan and us! We are thrilled to hear that it was such a pleasure. The "digital immigrate" is a new one for us, haven't heard that one before now but glad to hear it was made simple and easy. Look forward to seeing you again in the future and please do feel free to ask for Donavan if you prefer :)

Posted 4 years ago

“VERY SATISFACTORY SERVICE Thank you”

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Posted 4 years ago

You are MOST welcome Judy, thank you for the feedback!

Posted 4 years ago

“Rohan was appointed to help fixing my laptop.At first I told him what's wrong with the laptop..I could immediately see that he was not interested to help..he commented its an old laptop and it's not worth fixing..it will cost at least $600 to fix..he was more interested in upselling me a new computer and wanted to order me one immediately. . I declined..after 11 minutes of conversation he asked me to give me my eftpos card and charged me $125 for 11 minutes..Rohan was very pushy and arrogant..I like Geeks on wheels but unfortunately Rohan did not give me the service I would have wanted.”

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Posted 4 years ago

Hi Dalton, we are sorry to hear that the appointment you had didn't live up to the high expectations we have and the service you have come accustom to. One of our Mangers will be in contact to discuss this further with you.

Posted 4 years ago

“Excellent service from Paul - solved the problem and answered questions we had.”

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Posted 4 years ago

We are super glad to hear George! Thank you for the great feedback for Paul - that is awesome to hear and we appreciate it.

Posted 4 years ago

“Excellent service. Rence arrived on time and was extremely helpful with advice and suggestions as well as fixing the initial problem efficiently”

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Posted 4 years ago

Thank you Dawn, that is awesome to hear and we know Rence will greatly appreciate it! Look forward to seeing you again in the future :).

Posted 4 years ago

“Had geeks on wheels help me this week , Yuri was very helpful explained everything so I knew exactly what was happening , he is a real asset to your company and next time I need to get help from your company I hope Yuri is the man to do the job”

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Posted 4 years ago

Hi Marie, thank you for the awesome review for Yuri! We are thrilled to hear that he was helpful and appreciate the wonderful words. Please do feel free to request for Yuri back if you need anything again in the future.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,495 reviews