Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,372 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very professional visit and sorted the issues. Very knowledgable.”

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Posted 4 years ago

Thank you Ray! Appreciate the great feedback!

Posted 4 years ago

“Fantastic service from Geeks yet again. Thanks to Weonsuk for his ability to solve the problems without it costing me the earth. I really appreciate this aspect of Geeks' service.”

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Posted 4 years ago

Hi Catherine - thank you for the awesome compliment and feedback for us and Weonsuk! We are thrilled to hear you got excellent bang for your buck!

Posted 4 years ago

“Very responsive and well prepared to quickly identify the problems and propose a viable solution. Met their timeframe to complete the repairs and return the computer.”

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Posted 4 years ago

Hi there - we greatly appreciate the wonderful feedback. It is great news that everything went according to expectations and provided timelines. Always a win when things just slot into place!

Posted 4 years ago

“very good prompt service.”

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Posted 4 years ago

Thank you very much Jenny!

Posted 4 years ago

“Heath was fantastic. He listened to what we wanted and found a solution for us. He was patient and understanding with us. He was personable and polite. A pleasure to deal with actually. Would highly recommend Geeks on Wheels”

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Posted 4 years ago

Hello Gordon. We are super glad to hear that Heaths visit went well and you got along well with him. Customer satisfaction is of utmost importance and a priority so we are thrilled. Many thanks!

Posted 4 years ago

“Punctual, friendly service. Identified and solved 3 out of 4 problems. Computer slowing down because of age. Gave me options to solve this.”

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Posted 4 years ago

Hi there Gary, thank you so much for the honest review and feedback! Glad we were able to get you to a point of what to do next. Feel free to give us a call back if you need.

Posted 4 years ago

“Needed help with very slow P.C. Paul was extremely helpful in locating the problem but also very helpful in explaining and solving some other problems I was having. I would highly recommend Geeks on Wheels for their great service!”

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Posted 4 years ago

Hi there, thank you very much for the awesome review for Paul and the high recommendation of our services! We do greatly appreciate it. Please feel free to ask for Paul back again if you have anything more you want us to look at.

Posted 4 years ago

“Excellent service ; always on time and get the job done, what else can we expect?”

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Posted 4 years ago

Hi Dana - thank you so much for the awesome review and kind words! And also is winning Powerball too much to ask?? Haha.

Posted 4 years ago

“The technicians both over the phone and face to face have been very knowledgeable and helpful. They have a friendly manner and can explain things simply and clearly.”

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Posted 4 years ago

Hello Robyn. Thank you very much for the wonderful feedback for the Geek Helpline Geeks and your on site technician! We do pride ourselves in having a "no jargon" approach during our consultations, so it is great t hear that this holds true.

Posted 4 years ago

“Delighted with service, as well as fixing problems made some useful adjustments to extend the iPad uses and simplify other procedures. Prompt service”

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Posted 4 years ago

Hi there Dorothy, we thank you for the wonderful feedback and are happy to hear your technological life was made just that little bit easier!

Posted 4 years ago

“Great experience. Extremely helpful pleasant to do business with. Not the first time we have used Geeks and will continue to seek their help and knowledge in the future. Thanks Weonsuk.”

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Posted 4 years ago

Thank you so very much Neville for the kind words and praise towards Weonsuk! He, as do we, prides himself in customer satisfaction - so he will be thrilled to hear this. It is our pleasure!

Posted 4 years ago

“Dependable, helpful and thorough in following up issues.”

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Posted 4 years ago

Hi Jessie, thank you very much for the review!

Posted 4 years ago

“The technician said after less than 5 minutes of looking at my 6 year old macbook, that the cost of repair would be $600 to $800 and would only have a few weeks of warranty. The technician advised that as the macbook was old, I should buy a new macbook for about $1800.oo. I followed the technician's advice and bought a new macbook. After a week or so I dropped my old macbook off to Pb tech, they replaced the harddrive and gave a one year warranty and charged $169.oo. I complained to Geeks and received a $145.oo refund for the cost of their service. Very disappointing and a huge waste of money during extremely hard times financially.”

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Posted 4 years ago

Hi Peter. Thank you for taking the time to leave us a review and apologies for the poor service provided to you on this occasion. We have been doing some more investigation into the situation of your appointment and our previous remedy and are keen to discuss this matter further to see if we can get to a more suitable resolution. We will be making contact with you directly today to discuss.

Posted 4 years ago

“I was really pleased with the service I received from Joseph at GOWs. He's calm, friendly, efficient, very patient and is very good at training a non-technical computer user. Always service with a smile, and I felt I could ask any question at all. I would recommend him to friends and family.”

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Posted 4 years ago

Hi Anne - wow! This is absolutely awesome to hear and we’re thrilled to that Josephs visit was a grand one! Please feel free to request for him any time you like when you call back. We appreciate the recommendations and word of mouth!

Posted 4 years ago

“Excellent service and resolved all the issues concerned”

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Posted 4 years ago

Hi Gordon, we greatly appreciate the feedback and are super glad to hear!

Posted 4 years ago

“Very informative, helpful and efficient.”

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Posted 4 years ago

Thank you so much Kay!

Posted 4 years ago

“Highly efficient service. Technician went beyond the strict call of service. One small down. When booking service I had mentioned there was most likely a modem problem, but the tech did not arrive with a replacement - said he had not been informed of this. However, I was able to sourced a suitable modem/router and he returned in the evening to set up: so very satisfied and all is now working.”

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Posted 4 years ago

Hi there - thank you so much for taking the time to leave us with this review. Apologies about the message not being passed onto the tech for the appointment. We always have the ability to pause an appointment (therefore pausing the cost) and returning with the required equipment if this does come up. However we are glad that everything got sorted out in the end! Greatly appreciate you leaving us this feedback!

Posted 4 years ago

“Hi, Thanks for all your help, Rence went the extra mile( literally )for me, thanks for a job excellently done, E.Janet Cawood”

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Posted 4 years ago

Hi Janet, thank you so much for the wonderful review for Rence, we are thrilled to hear that he went above and beyond expectations! We will be sure to pass it on to him as he will greatly appreciate it.

Posted 4 years ago

“The work done today was done expertly and fast. Please disregard the information about the delivery as there was none.”

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Posted 4 years ago

Hi Edward, thank you very much for the excellent review and 5 Stars! We are glad to hear everything was sorted. And not a problem, we will disregard it, thanks for letting us know.

Posted 4 years ago

“JP a good communicator. Explained why dong things.”

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Posted 4 years ago

Thanks Diana! Customer communication is something we pride ourselves in so this is great to hear. Greatly appreciated.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,372 reviews