Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,371 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,371 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Technician Harry -VG 5 Star. Gave me good clear diagnosis of the problem and took my machine away to your base to attempt data recovery. Recommended I purchase new machine”

Helpful Report

Posted 4 years ago

Hi Tony, glad to hear and hopefully all went well after the fact. Thank you for the feedback and do feel free to get in contact with us to assist in setting up the new machine, unless Harry is already organising that for you! Hopefully we get to see you again soon!

Posted 4 years ago

“As always Yuri explained everything to us as he installed our update. Extremely patient with seniors, as I know we can appear very dense on technical issues. Have been using Geeks on Wheels for years now and will continue to do so as they are excellent.”

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Posted 4 years ago

Hi there, thank you so much for the awesome review and feedback for Yuri! We are thrilled to hear that you have had a great experience all round and continue to do so - we look forward to seeing you again in the future!

Posted 4 years ago

“I found the service very good. No problem to contact & make appointment The operator who called was helpful & explained things clearly.”

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Posted 4 years ago

Hi Des, thank you very much for the wonderful feedback us and the Call Centre! Glad all went well and we look forward to seeing you again.

Posted 4 years ago

“A great company to deal with,and they did all of the work which i asked them to do and completed everything on my computer and lap top as well as my cellphone,excellent job well done and many thanks.”

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Posted 4 years ago

Hi Mark, thank you very much for the awesome feedback and review. We are thrilled to hear that you had a great experience and got everything sorted that needed sorting. You are most welcome and it is our pleasure!

Posted 4 years ago

“Great service and help as usual.”

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Posted 4 years ago

Many thanks Eru!

Posted 4 years ago

“Carl was a personable young man and did alI I asked him. It is a pleasure to be dealt with as a human being NOT an old one!!!! Very pleased with the service.”

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Posted 4 years ago

Hi Patricia - we are thrilled to hear that your visit with Carl was that of a pleasant one and up to our high standards of what an appointment should be like. Thank you kindly!

Posted 4 years ago

“I was extremely pleased with the help Terence was today. He was able to explain what he was doing in a way I could understand.I will definately use his services again in the future.”

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Posted 4 years ago

Hello Robin, thank you for taking the time to leave us with this review. We greatly appreciate it and are glad to hear that Terrence's visit was efficient and a good one. We look forward to seeing you again in the future!

Posted 4 years ago

“Very helpful and understanding. Thankyou”

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Posted 4 years ago

Hi Nola, you are most welcome and thank you for the 5 Star review!

Posted 4 years ago

“Donavon was prompt and knowledgeable. He resolved a couple of issues and explained other options clearly.”

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Posted 4 years ago

Hi there Janice, many thanks for the wonderful feedback for Donavan! We are glad to hear everything went as well as could be. Thank you for taking the time to leave us your review.

Posted 4 years ago

“Great service ! Fixed both our computers in a timely manner . ReubenR was friendly, helpful and professional. Many thanks . Colin”

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Posted 4 years ago

Thank you Colin! We’re really pleased you had such a great experience. Reuben will be thrilled to hear this when we pass it on. It is our pleasure.

Posted 4 years ago

“Excellent service. Rohan made the process so easy. Very nice manner, easy to talk things through with. Will definitely recommend and use again”

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Posted 4 years ago

Hi there Rebecca. It’s incredibly satisfying to get such great feedback. We are thrilled you loved your experience and that you found Rohan to be easy to deal with. Thank you for the high recommendation and we look forward to seeing you again.

Posted 4 years ago

“Outstanding same day service. I had spent the day picking up the pieces of changing internet providers. None of my additional services were working. Geeks on Wheels came to the rescue and fixed everything within an hour. ReubenR as pleasant and knowledgeable.”

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Posted 4 years ago

Hi Malaika! Thank you for the amazing feedback and letting us know about your experience. Same day service is a rarity in busy times but we are thrilled that Reuben could come out and get you up and running in no time! We greatly appreciate you taking the time to let us know about your stress free visit.

Posted 4 years ago

“Very service”

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Posted 4 years ago

Thank you Peter!

Posted 4 years ago

“Thank you Weonsuk! You were a wonderful help!”

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Posted 4 years ago

Thank you Jill! Much appreciated and great to hear. We will pass it on.

Posted 4 years ago

“Very happy with how Rence upgraded my computer, making sure all the sound works and that anti virus is installed. Thank you again Eleanor Spencer”

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Posted 4 years ago

Thank you very much Eleanor, you are most welcome and it is our pleasure! Rence will be thrilled to have this feedback! We have also corrected the small typo you had on your surname (E in front of it) so thank you for that.

Posted 4 years ago

“Excellent service. Be great if you could do half hour call outs at half price”

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Posted 4 years ago

Hi there, thank you for the feedback and suggestion! While we don't do this for the initial appointment, we can book a Continuation appointment for the second visit if there is a carry on of work to be done from the original (this applies when booked within the first ~30 or so days).

Posted 4 years ago

“Immediately I feel brain dead. A lot to process and try to remember but Paul was very patient and a good teacher. Thanks.”

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Posted 4 years ago

Hi there Maureen. Computers can be scary, but we definitely will do the hard yards so that you don't have to. It makes it all that much easier when you have a great teacher such as Paul. By all means, please feel free to call us back and ask for him if there is anything you are unsure of!

Posted 4 years ago

“I use geeks on wheels as they don't make me feel like a computer dummy. Thank you for your quick service.”

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Posted 4 years ago

Thank you Julia, that is fantastic to hear and welcoming. We pride ourselves in teaching, and not belittling. It is our pleasure and you are most welcome.

Posted 4 years ago

“Very amicable and efficient.”

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Posted 4 years ago

Thank you for the kind words Kelvin! That is awesome news.

Posted 4 years ago

“Thanks guys you are a God send. Cheers Sue B 😁”

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Posted 4 years ago

Success! Thank you Sue, it is our pleasure and you are most welcome :D

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,371 reviews