Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,494 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,494 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Weonsuk, was very thorough, and paid great attention to detail. It was a longer job than I booked in for, but he was happy to give me the extra time to completely finish the job. He was quite empathetic to the situation I was dealing with. He tried to teach me some new things.”

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Posted 4 years ago

Thank Margot for the review and feedback for Weonsuk. Customer satisfaction is definitely a priority for him as well as us, so it's reassuring to hear he gave you the time needed (and some) to get things sorted. Please feel free to request for him again if and when you need any technology help.

Posted 4 years ago

“Excellent service - highly recommend. Geeks also right their mistakes. Go Geeks!”

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Posted 4 years ago

Hi Carol, thank you very much for giving us the opportunity to do so. Glad we got everything sorted in the end. Greatly appreciate the feedback.

Posted 4 years ago

“We had an excellent 'geek' in Lee S. His manor in dealing with us oldies was exceptional, encouraging us at all times and his natural ability and professionalism made us feel comfortable and confident in our dealing with 'Geeks on wheels'. Thank you to your company, but more importantly thank you to Lee for his efforts and the time he spent with us. Well done”

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Posted 4 years ago

Hi there Chris, thank you so much for the awesome review for Lee and his service. We will be sure to pass on your awesome message to him as he will greatly appreciate it, just as we did. Glad to hear that all went well and the appointment was up to the top level customer experience we pride ourselves in. We look forward to seeing you again at which you are more than welcome to request for Lee! All the best.

Posted 4 years ago

“Really disappointed I was expected to pay for the whole job when it hadn’t been completed . Wouldn’t use geeks again or recommend them”

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Posted 4 years ago

Hi there! Thank you for taking the time to leave feedback. We are really sorry to hear you had an unpleasant experience and we would like to investigate further as to the cause of this and see if we can provide a satisfactory resolution. Could you please give us a call on 0800 424 335 and ask to talk to AndyP and I will see if I can sort this out for you?

Posted 4 years ago

“Great service and CallumB explained very well what the problem was.”

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Posted 4 years ago

Thanks for the review Matthew! Callum will be really happy you had a pleasant experience!

Posted 4 years ago

“Thank you so much Geeks on Wheels. The technician arrived at the stated time, solved my ict problem, and explained well what my next steps would be if the problem arises again. I would certainly use this service again.”

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Posted 4 years ago

Thank you so much Julie! This is grand to hear and made a good end to the week. You are more than welcome to request for the tech that came around in the future, we would be more than happy with that. Look forward to tackling the next technology hurdles!

Posted 4 years ago

“Rohan installed my new Dell Laptop with ease.The odd problem or query was easily solved and he seemed happy to answer any questions I had. I found him very pleasant and approachable and would be happy to employ him again if necessary.”

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Posted 4 years ago

Hi there, thank you very much for the wonderful review for Rohan - we are glad to hear that he got you up and running efficiently. We would be more than happy to send him back if and when you need him next time.

Posted 4 years ago

“I had been having trouble scanning document could find no explanation in the printer Manual and could not work out what I was not doing correctly. Weongsuk was patient and explained the situation well so I hope the problem will not recur. I would happily have him help if I am in trouble again. He also found why my Excel programme was not operating properly after considerable thought. Altogether it was q good experience.”

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Posted 4 years ago

Hi John, thank you very much for the wonderful review for Weonsuk and feedback for us! It is great news to hear that his expertise came to the rescue and got you all up and running! You are most welcome to request for him to come around next time if and when need be. We look forward to seeing you again.

Posted 4 years ago

“Just a really smart and friendly service. Would recommend them without hesitation.”

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Posted 4 years ago

Thank you so much Carlos, we greatly appreciate it. We look forward to helping you, your family and friends in the future!

Posted 4 years ago

“The job was executed with quick skill and explanation”

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Posted 4 years ago

Hi Mary, thank you for the awesome compliment and feedback! Greatly appreciated.

Posted 4 years ago

“Carl H is an excellent technician,has a vast understanding of computer set ups.He is a very polite young man to have on your premises, i fully recommend him. I will most certainly have Geeks back again”

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Posted 4 years ago

Hi there Harvey. Thank you for the awesome feedback for Carl! We will be sure to pass this on to him as he will greatly appreciate it. We look forward to seeing you again and please feel free to request for Carl next time :).

Posted 4 years ago

“great service and technician”

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Posted 4 years ago

Thank you very much, it is greatly appreciated!

Posted 4 years ago

“Paul was excellent in installing our new computer, changing over all the files and adding my new printer on. He was very helpful and explained things so I can understand.”

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Posted 4 years ago

Hey Michele, thank you very much for the awesome feedback for Paul, we are glad to hear that all went well with the new PC and setup. Great outcome! Please feel free to ask for him again in the future if need be.

Posted 4 years ago

“fine as always, problem solved and clear explanation of my issues.”

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Posted 4 years ago

Hi there Robert, thank you for the excellent feedback and glad to hear it was as good as always!

Posted 4 years ago

“great job as always”

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Posted 4 years ago

Thank you Joan!

Posted 4 years ago

“Very thankful for Glen's help. He was easy to work with. Impressed with his expertise and client relationship. He worked quickly and efficiently in solving a few tricky issues.”

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Posted 4 years ago

Hello Graeme, wow! Thank you for this is awesome review for Glen. We are thrilled to hear and share your delight. We will definitely pass this on to him. Look forward to helping out again in the future.

Posted 4 years ago

“Glen was very helpful in covering all my needs well.”

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Posted 4 years ago

Thank you David, that is great news to hear and is our pleasure!

Posted 4 years ago

“It was a pleasure meeting Rence today and watch how a professional works. We even learnt something of what he was doing as well. I would recommend Geeks on Wheels to everyone.”

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Posted 4 years ago

Hi there Valarie, thank you so much for the kind review for Rence, will be sure to pass it on him as he will greatly appreciate it as we did. It is also fantastic to hear that you got some knowledge out of the appointment, we never stop learning! Looking forward to being able to help you, family and friends in the future!

Posted 4 years ago

“It's a great service.”

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Posted 4 years ago

Thank you Gwenwth!

Posted 4 years ago

“A very punctual, knowledgeable, pleasant young man. Callum is a great representative for your company & I would have no hesitation in recommending him, & your company, to friends & family to perform a prompt & punctual service.”

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Posted 4 years ago

Hi John, thank you very much for the wonderful feedback for Callum! We greatly appreciate the high recommendation and look forward to being able to help out you, your family and friends when the time arises. This reinstates out focus on customer satisfaction which is just awesome.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,494 reviews