Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,372 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,372 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service”

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Posted 4 years ago

Thank you Laura!

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you Clarry!

Posted 4 years ago

“We really like using Geeks on Wheels and the service is excellent. It was just disappointing that when we went to use the computer it had a password/passcode on it that we didn’t know so we can’t use the brand new computer that we paid nearly $3000.00 for. We now have to get the tech back and we have busy lives which is a pain.”

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Posted 4 years ago

Hi Derek, thank you for letting us know. It can be a bit disappointing when things like this happen, so our apologies that this was the case. We have passed on the message to the tech in question who has sent you an email with the details earlier this morning. If you are not able to resolve it with the provided details then feel free to call the Call Centre on 0800 424 335 and we'll be able to book a Follow Up appointment at a time that suites yourself to get it resolved.

Posted 4 years ago

“ReubenR was professional, prompt and efficient. A real bonus to your workforce.”

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Posted 4 years ago

Hi Lynn, thank you for the kind words - we will be sure to pass this on to Reuben as he will greatly appreciate it as we do!

Posted 4 years ago

“Thank you Rueben for sorting out my issues and writing down some notes for me. As always great service. Bridget”

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Posted 4 years ago

Hi Bridget - it is fantastic to hear that Reuben tackled the problems on hand and left you some helpful steps. Thank you for taking the time to leave us with this review!

Posted 4 years ago

“Peter was excellent he explained everything clearly so I could see how to manage it. Excellent.”

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Posted 4 years ago

Hi Pat, that is awesome to hear! We will be sure to pass this on to Peter as it will mean a great deal to him. We look forward to seeing you again.

Posted 4 years ago

“Great service. Polite, helpful, reliable.”

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Posted 4 years ago

We are thrilled to hear Winifred, thank you very much for the honest review!

Posted 4 years ago

“Great service and very helpful for people like me that have very little IT knowledge”

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Posted 4 years ago

Thank you very much Tony! We are always willing to help anyone with varying IT knowledge, so no worries. Much appreciative.

Posted 4 years ago

“Great service very friendly and was lovely reminder re my protection cover. Well done”

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Posted 4 years ago

Thank you Judith, this is awesome to hear! Glad you are all sorted now and have piece of mind.

Posted 4 years ago

“The service was efficient and thorough. Weonsuk is friendly and a great communicator. He made sure I was able to follow what he was doing and that I understood how to use my computer well before he left.”

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Posted 4 years ago

Hi there, thank you very very much for the kind review for Weonsuk! We are thrilled to hear that it was a great experience. He does pride himself in customer service so he will be very happy to hear this when we pass it on! Greatly appreciate you taking the time to leave it for us.

Posted 4 years ago

“Great prompt service. Tec was quick and very good at customer service”

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Posted 4 years ago

Many thanks Alan! Much appreciated for the kind and honest review. We pride ourselves in customer service so this is great to hear.

Posted 4 years ago

“Kevin was very helpful and gave most useful advice.”

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Posted 4 years ago

Hi there, thank you so much for the wonderful review for Kevin, we greatly appreciate it and will pass it on!

Posted 4 years ago

“Big thanks to GoW and Reubyn . The day my PC crashed you guys were there/ great response, communication and value for money. Thank you.”

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Posted 4 years ago

Thank you so much for the awesome review for Reuben and Geeks, Dan! You are most welcome and it is our utmost pleasure. Feel free to call on us any time.

Posted 4 years ago

“Very professional and efficient and fixed all the problems”

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Posted 4 years ago

Hi Chris, much appreciative of the full 5 Star review! Thank you for the kind words.

Posted 4 years ago

“Geeks on Wheels are fantastic. Harry came this morning and fixed all of my issues/Concerns. He was focused on the problems I had with my emails. he installed Malware. He explained differences with me-He is brilliant-the service is excellent”

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Posted 4 years ago

Hi Margaret - First of all, thank you very much for the lovely review for us and Harry! To confirm, we're willing to bet that Harry would have installed Malwarebytes which is the good kind of Malware, it is great to hear that he went through everything with you. Many thanks for taking the time to leave us your 5 Stars.

Posted 4 years ago

“Our household computers (three Macs) were checked by Paul B, who updated security software, made sure we were running the most recent operating systems and performed an overall computer "health check". This was all completed in 90 minutes. Paul demonstrated good familiarity with his work and we were very happy with his service.”

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Posted 4 years ago

Hi Mike, it is music to our ears to hear that Paul took care of your Apple devices and that it was a good experience all around. We greatly appreciate you taking the time to leave us with this great feedback and we will be sure to pass this on to Paul! Thank you once again for the 5 Star review.

Posted 4 years ago

“arrived on time and sorted all issues in a timely manner”

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Posted 4 years ago

Great to hear Neil, thank you so much for the review!

Posted 4 years ago

“Great service from Paul”

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Posted 4 years ago

Thank you Ron, much appreciated.

Posted 4 years ago

“Sanju, was extremely helpful and efficient. He set up all the things we asked for and explained everything so we could understand the changes. He was pleasant and easy to deal with. His communication was excellent. Thank you. Jill & Brian”

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Posted 4 years ago

Hi Jill and Brian. It pleases us to hear that Sanju's visit was up to the high standards we have and come to expect! We greatly appreciate you both taking the time to let us know about your experience and we will be sure to see you again!

Posted 4 years ago

“Awesome work an very efficient thank Terrence”

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Posted 4 years ago

Thank you very much for the 5 Star review for Terrence!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,372 reviews