Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,464 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,464 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing service! especially if you're a Geek+ subscriber. A tech, Chance, was booked for a callout for today, to sort out a few issues with my wifi signal. He installed TP-Liink, plus fixed all my issues. I learned so much in such a short time. ThankU Chance. Very professional service. Worth paying for every time. I highly recommend Geeks on Wheels.”

Helpful Report

Posted 7 months ago

Hi Annie, thank you for your 5-star review! It's so great to hear you feel you're reaping the benefits of being a Geek+ member! It's awesome your Wi-Fi issues were fixed and that our technician Chance ensured you felt more confident with your tech going forward. Thanks again for all your kind compliments. We're just a call away should you need more tech help in the future!

Posted 7 months ago

“The office and Herschel were extremely good to deal with; Herschel was friendly, knowledgeable and accommodating. He phoned us to say he was on his way to us. He didn't make us feel foolish with our questions. He dealt with our wifi/computer/printer concerns as requested.”

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Posted 7 months ago

Hi Chrissy, thank you for your 5-star review! We're happy to hear you found our service good, from the initial call to book to Herschel's on-site visit. We're so pleased you felt well accommodated, and didn't get made to feel foolish when asking tech questions! Great news Herschel was able to deal with your Wi-Fi, computer and printer problems! Thanks again for sharing your feedback, we appreciate it!

Posted 7 months ago

“30/07/2025 Client no 463462 Matt I found Matt very approachable,Professional and precise. Any changes/added were demonstrated easily at the time of going through each section. No questions were left without a summary. I thoroughly enjoyed the review of my computer with Matt. Greeks on Wheels F/U will always be my Number One.”

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Posted 7 months ago

Hi Elizabeth, thank you for leaving us such a lovely 5-star review after Matt's recent visit. We are pleased to hear you found the service professional and precise and will make sure to pass on your feedback to Matt. Thanks once again and we look forward to assisting in the future!

Posted 7 months ago

“Nate was very easy, and pleasant, to deal with. I feel I need much more tuition and I need to practice the information given to me. I will contact Geeks on Wheels again sometime soon.”

Helpful Report

Posted 7 months ago

Hi Marlene! Thanks so much for the kind words! We're glad to hear our technician Nate made things easy and enjoyable. It’s totally normal to need a bit more practice, tech can take time to get the hang of! We’ll be here whenever you need a hand. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 7 months ago

“He did everything we needed and more”

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Posted 7 months ago

Hi Keith! Thanks for the great feedback and 5-star review! We’re so glad to hear everything you needed was sorted, and then some! We're just a call away should you need tech help in the future. Thanks again!

Posted 7 months ago

“Great service, very helpful young man, able to explain things for an older person so I understood everything. Enthusiastic, polite, took his shoes off, monitored how long he had been working.”

Helpful Report

Posted 7 months ago

Hi Sue! Thanks so much for the lovely 5-star review! We’re really glad to hear our technician was able to explain everything clearly and make you feel comfortable. We always aim to be respectful, helpful, and mindful of your time. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 7 months ago

“Rapid response (Ashvid here within 3 hours)”

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Posted 7 months ago

Hi Miles, thank you for your 5-star review! We're happy to hear you found our service timely! We know tech problems often can’t wait, so we do our best to get there fast! Thanks again for your kind feedback, we appreciate it!

Posted 7 months ago

“Helpful. Knowlegeable. Justin was able to explain so I easily understood. I am very grateful.”

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Posted 7 months ago

Hi Gwyneth! Thank you for your 5-star review! It's great to hear our technician Justin explained things in a manner that allowed you to feel more confident with your technology going forward. We're just a call away should you need tech help in the future. Thanks again for your kind words!

Posted 7 months ago

“Justin A, rang before arriving, arrived on time, was professional in his dealings.was friendly and explianed what he was doing.”

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Posted 7 months ago

Hi Douglas, thank you for your 5-star review! It's great to hear that our technician Justin ensured you had such a positive experience with our service. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 7 months ago

“Very impressive. He new want we wanted had the gear in the car ready to set up. WIFI problems all sorted in one visit and checked PC. Will use again”

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Posted 7 months ago

Hi John! Thanks for the great 5-star review! We're so glad to hear everything was sorted in just one visit and that your WiFi and PC are now running smoothly. We're just a call away should you need more tech help in the future! Thanks again for your feedback, we appreciate it!

Posted 7 months ago

“Friendley and explained everything well.”

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Posted 7 months ago

Hi Warren, thank you for your 5-star review. We're glad to hear everything was explained clearly and that you had a friendly experience with us. Let us know if you ever need a hand again! We appreciate your feedback.

Posted 7 months ago

“Aaron was punctual, pleasant and efficient”

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Posted 7 months ago

Hi Shona! Thanks for the great feedback! We're glad to hear our technician Aaron made a strong impression. Punctual, pleasant, and efficient is exactly what we aim for. Thanks again for sharing your kind words, we appreciate it!

Posted 7 months ago

“Just had Sam here today. Lovely guy. So helpful because he asked good questions to see how we used our computers and using that information tailored the layout of things to match. Thanks Sam”

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Posted 7 months ago

Hello! Thanks so much for your thoughtful 5-star review! We're glad to hear our technician Sam took the time to understand how you use your computers and tailored everything to suit. We appreciate you taking the time to share your feedback. Thanks again!

Posted 7 months ago

“The tecnician on both visits has been friendly and efficient so I am very happy with the results on cleaning my devices Alison Wesley”

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Posted 7 months ago

Hi Alison! Thanks for your lovely feedback and 5-star review! We're so pleased to hear that your technician was friendly and efficient on both visits, and that you're happy with how your devices are looking. Thanks again!

Posted 7 months ago

“Having used Geeks for many years have found them very good to deal with even after a few issues they were vey good and Loftus a real gentleman.”

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Posted 7 months ago

Hi Maureen! Thanks so much for your kind words and continued support over the years! We're really glad to hear that even when a few bumps came up, the team was able to make things right. It’s also great to hear that Loftus, the newest member of our Tauranga team, delivered excellent service with a professional and courteous approach. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 7 months ago

“Such a pleasant efficient young man and very helpful!👏👏👌😊Thankyou Chance it was pleasant to have you helping us out!”

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Posted 7 months ago

Hi Carol! Thank you kindly for your 5-star review! We’re so glad to hear our technician Chance was able to help out and that he was dedicated to providing an excellent experience for you! We'll be sure to pass on your thanks. We appreciate you taking the time to share you feedback, thanks again!

Posted 7 months ago

“We had a major problem with our computer which Ashvin and one of his colleagues spent considerable time to fix. their dedication and perseverance is greatly appreciated.”

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Posted 7 months ago

Hi Brian! Thank you so much for your kind words and 5-star review! We're really glad our technician Ashvin and the team were able to help get things sorted with your computer. As we've found from experience, technology often requires some patience and perseverance so it's great to hear Ashvin was dedicated to seeing it through. Thanks again for sharing your feedback, we appreciate it!

Posted 7 months ago

“Have had numerous experiences with Dean Rowland and couldn't recommend him highly enough. Fantastic service and I'll use Dean for all my electronic needs in the future.”

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Posted 7 months ago

Hi Nick! Thanks so much for the kind words and 5-star review! Dean will be stoked to hear this, so we'll definitely pass it on. We're chuffed to have him on the team, and we're so glad you've had such great experiences. We'll be here whenever you need us! Thanks again.

Posted 7 months ago

“We had some hiccups, with the first appointment due to a misreading of the correspondence by the Geek's controller. But we tried again a week later and this time worked out well. Our man was pretty prompt (traffic in Akl is hideous at that time of the morning), called me when he was 10 minutes away, and was pleasant on arrival. He got to work rapidly and solved the first issue in pretty good time. He then solved a second issue as well and left me a very happy customer. I would have ranked them 5 stars except for the initial muck up which was definitely not mine. I would certainly use them again should the need arise.”

Helpful Report

Posted 7 months ago

Hi Paul! Thanks so much for your honest and kind review! We're really glad to hear that things went smoothly the second time around and that our technician was able to sort both issues for you. We also appreciate your patience with the initial mix-up. Great to hear you’d use us again, and we’ll be sure to aim for a full five-star experience next time! Thanks again.

Posted 7 months ago

“Excellent service. Angus remembered what he had done last time. He answered all my questions. I paid him on the spot.”

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Posted 7 months ago

Hi Bee! Thanks for the great 5-star review! We're so glad to hear our technician Angus was helpful and remembered your previous visit. That's the kind of service we aim for. Thanks again!

Posted 7 months ago

Geeks on Wheels is rated 4.8 based on 7,464 reviews