Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,200 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The person who attended lacked the necessary expertise - he had to phone for advice numerous times, took a great deal of time, and, while he sorted out some issues he created new issues. This was a very expensive waste of time. We will not trust Geeks on Wheels again and would not use them again”

Helpful Report

Posted 7 months ago

Hi Christine, Thank you for taking the time to share your experience with us, and I'm truly sorry to hear that our technician did not meet your expectations. We aim to provide high-quality service and apologise that in this case, we missed the mark! We understand that it can be frustrating when issues are unresolved, especially when new problems arise. We take your feedback seriously and if you're open to it, we’d like a chance to make things right. We will reach out to you today to discuss having a senior technician come to review the work completed and address any remaining issues. Your trust is important to us, and we hope to restore your confidence in our services. Best regards! Andy from Geeks On Wheels

Posted 7 months ago

“Very happy with the friendly service! Great knowledge and patience, thank you for yoir help, highly recommended”

Helpful Report

Posted 7 months ago

Hi William! Thank you for your kind words! We're so glad you had a great experience with our friendly and knowledgeable team. Really appreciate the recommendation! Thanks again.

Posted 7 months ago

“Angus was very knowledgeable and provided great service”

Helpful Report

Posted 7 months ago

Hi Rod and Sandy! Thanks for your feedback and 5-star review! We're glad to hear that our technician Angus provided great service and shared his expertise. Thanks again.

Posted 7 months ago

“Chance was a delight to have in our home and very helpful with the main issue on my ASUS Lap Top. Chance also assisted in downloading What's App and explaining how to use it.”

Helpful Report

Posted 7 months ago

Hello! Thank you for your kind words and 5-star review! We're so glad to hear that Chance was a delight to have in your home and could help with both your laptop and WhatsApp setup. We’ll be sure to pass along your lovely feedback!

Posted 7 months ago

“Excellent service sorted the problem efficiently leaving me stress free. Money well spent, so worth it.”

Helpful Report

Posted 7 months ago

Hi Janice! Thank you for your wonderful feedback and 5-star review! We're so glad we could sort everything out efficiently and take the stress off your plate. Appreciate your support! Thanks again.

Posted 7 months ago

“Vivek is so so lovely, he is sharp and fast, reasuring and friendly and kind. He does his total best for you as fast as he can. I think you are very lucky to have such a nice guy in your company and good at his job So thank you very much”

Helpful Report

Posted 7 months ago

Hi Margaret! Thank you so much for your kind words and 5-star review! We're so glad to hear that our technician Vivek provided such a great experience—he really is fantastic at what he does. We’re lucky to have him on the team, and we’ll be sure to pass along your lovely feedback. Thanks again!

Posted 7 months ago

“Very impressed with the service, the tech was very helpful and pleasant to deal with. Excellent”

Helpful Report

Posted 7 months ago

Hi Chris! Thanks for your kind words and 5-star review! We're so glad you had a great experience. Providing helpful and friendly service is what we’re all about! Thanks again.

Posted 7 months ago

“Making the booking by phone was easy. :-) Vivek arrived and answered/fixed all my querries and explained the fixes in detail. Nothing was a problem and I am very satisified with his visit.”

Helpful Report

Posted 7 months ago

Hi Colin! We're glad to hear booking was a breeze! We’ll be sure to pass your kind words on to Vivek—he’ll be happy to know his explanations and fixes were helpful. Thanks for your 5-star review and for choosing us!

Posted 7 months ago

“Anuj managed to restore my emails after others had tried and given up- he has great knowledge and persistence - I’m very grateful for his help”

Helpful Report

Posted 7 months ago

Hi Colleen, thank you for your 5-star review! We're so glad to hear that Anuj's expertise and persistence made a difference. We appreciate you sharing your experience! Thanks again.

Posted 7 months ago

“Always helpful,good at explaining things to a grey haired techno phobe.”

Helpful Report

Posted 7 months ago

Hi Helen! Thank you for your review. We’re always happy to help and make tech a little less daunting! Thanks again.

Posted 7 months ago

“Extremely efficient technician”

Helpful Report

Posted 7 months ago

Hi Margaret! Thanks for your kind words and 5-star review! We’re glad to hear our technician could efficiently help with your tech issues. Thanks again.

Posted 7 months ago

“I found Angus a very professional young man. He helped me to get my Mac Book back up and running. He gave me some very helpful information to use on my computer. I had great service from Angus.. of Geeks on Wheels.”

Helpful Report

Posted 7 months ago

Hi Rosie! Thanks for your 5-star review! We're glad our technician Angus could get your MacBook back up and running and share some helpful tips along the way. If you ever need more help, we’re just a call away. Thanks again.

Posted 7 months ago

“Tom is great, always polite. Wouldn't use any other company.”

Helpful Report

Posted 7 months ago

Hi Cynthia! Thanks so much for your support! We’re very lucky to have our technician Tom on the team—he’ll be happy to hear your feedback. Looking forward to helping you again whenever you need us! Thanks again.

Posted 7 months ago

“I have always received excellent service from your staff. This time my laptop crashed but you were still able to retrieve all documents from my hard drive and email, thank goodness. Set up of my replacement laptop was great. Brandon is a very friiendly chap who explained everything in detail, and even took away my ancient laptop for recycling.”

Helpful Report

Posted 7 months ago

Hi Jane, thank you for your kind words and 5-star review! We're so glad we could recover your documents and get your new laptop set up smoothly. Our technician Brandon will be happy to hear your feedback—he’s great at making tech feel easy! If you ever need anything else, we’re here to help! Thanks again.

Posted 7 months ago

“I experienced an issue with outlook classic email . The speed of receiving or sending emails was slow. Geeks put in much time trying to resolve. Although the issue remains I cannot fault Geeks as they tried many solutions and after discussion it was agreed that it was a microsoft issue.”

Helpful Report

Posted 7 months ago

“Excellent service!”

Helpful Report

Posted 7 months ago

Hi Martin! Thank you for your 5-star review! We're happy to hear you find our service excellent! Thanks again.

Posted 7 months ago

“We found Sashika's service to be exceptionally friendly and knowledgable - most helpful for an older couple for whom IT does not come naturally! We thank Sashika for a job well done. Thanks again Regards Ray & Amanda”

Helpful Report

Posted 7 months ago

Hi Amanda and Ray! Thank you so much for your kind words! We're so glad to hear that our technician Sashika was able to assist you in a friendly and helpful way. We know technology can be tricky, but it's great to hear that Sashika made things easier for you both. Thanks again for choosing us, and we’re here if you need any more help in the future!

Posted 7 months ago

“I was very happy with the assistance I received”

Helpful Report

Posted 7 months ago

Hello! Thanks for your feedback and 5-star review! We're so glad we could help. Let us know if you ever need anything else! Thanks again.

Posted 7 months ago

“Nice guy did what he could explained everything well would do business again”

Helpful Report

Posted 7 months ago

Hi Sandy! Thanks for your 5-star review! We're glad to hear you had a great experience and that everything was explained clearly. We'd be happy to help again anytime, thanks again!

Posted 7 months ago

“Great service.Very professional.wonderful customer service skills.”

Helpful Report

Posted 7 months ago

Hi Thelma! Thank you for your 5-star review! We’re so glad you had a great experience with our service. Providing professional service with a friendly touch is what we’re all about! Thanks again!

Posted 7 months ago

Geeks on Wheels is rated 4.8 based on 7,200 reviews