Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,202 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,202 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sorted out my main problem - but not able to install a Mac Cleaner, probably because my Mac OS Majave 10.14.6 is not compatable (pity)”

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Posted 1 year ago

Hi Ray, thank you for the 4-star review. It can definitely be annoying when updates stop compatibility with programs! But we're glad to hear that your main problem was resolved. thanks again!

Posted 1 year ago

“Time efficient and punctual. Responded to my requests. Explained in everyday language not tech-speak.”

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Posted 1 year ago

Hi Zena, thank you for the kind review. We're happy we were able to help and in a timely manner whilst skipping the tech jargon. We hope to help again in the future!

Posted 1 year ago

“Sashiska rang in advance to see if he come early. He clearly understood my problem, and was excellent in setting it up for best reception, and how I could monitor the performance. Finally he showed my an App which would be of help in the future. Excellent service, and I will pass this on to my friends and colleagues.”

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Posted 1 year ago

Hi Nick, many thanks for the kind review and great feedback. We'll be sure to let Sashika know and are glad to hear we were able to get everything sorted for you plus offer some helpful tech advice! We hope to help again in the future, thanks!

Posted 1 year ago

“Brilliant”

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Posted 1 year ago

Hi Jenny, thank you for the 5-star review!

Posted 1 year ago

“Donovan was brilliant. He met my business computing needs in short order and was available to trouble-shoot for me on his second visit. He was able to answer all of my questions and never made me feel like I was asking a stupid question. Fantastic service at a great price, and he arrived when he said he would. i can't recommend him highly enough.”

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Posted 1 year ago

Hi Robert, we really appreciate your kind review, 5-star rating and detailed feedback. We will be sure to pass on your kind feedback to Donavan. It's great to know that he was not only able to get your tech issues sorted in a timely manner but could also answer your questions, helping you and your business get the most out of your tech.

Posted 1 year ago

“Julianne is fabulous. thanks lots.”

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Posted 1 year ago

Hi Janet, thanks for the 5-star rating and kind review! We're glad we could help.

Posted 1 year ago

“Miles came on 1 July as agreed to deal with my PC problems and was polite and knowledgeable throughout sorted the issues out.. I would highly recommend him!”

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Posted 1 year ago

Hi Jonathon, thank you for the kind review and 5-star rating!

Posted 1 year ago

“Very good, all went smoothly, thank you.”

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Posted 1 year ago

Hi Lindy, thank you for the 5-star review!

Posted 1 year ago

“The technician was able to solve a number of complicated problems with my computer and achieved this with great results. Explained the process to rectify the problems as he went. Really pleased with the work undertaken and the advice regarding the replacement of windows 10 to windows 11. highly recommend this company.”

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Posted 1 year ago

Hi Bruce, thank you for the kind review. It's great to hear that the technician not only resolved the complicated problems you were facing but also explained the process and offered some helpful advice. Thanks for your recommendation!

Posted 1 year ago

“no oooooooo”

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Posted 1 year ago

Hi there, thank you for the 4-star review!

Posted 1 year ago

“Tim arrived promptly. He diagnosed the source of my connection problem, and fixed it within a very short time. There was still time available, so we did some tidying of my laptop. Tim explained things in an easy to understand way. I would definitely choose Geeks on Wheels first next time too.”

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Posted 1 year ago

Hi there, thank you very much for your feedback! We will make sure to pass on your kind words to Tim. It's great we were able to get you back up and running and we hope to assist with any tech issues in the future!

Posted 1 year ago

“Sashika was very pleasant and helpful.”

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Posted 1 year ago

Hi there, many thanks for the kind words and 4-star review!

Posted 1 year ago

“Fantastic ! They are Fantastic I have been living in a nightmare with bad security issues for weeks! Then I rang Geeks they gave me a quick appointment the technician Chris was so good,professional and explained It to me (who has a pet hate of modern phones / laptops etc ) in such away as I could understand the problems with my phone and Laptop ! Then proceeded to rectify the many problems and now its all done ! I can breath again ! With a sense of relief! Thank you so much Chris at Greeks on wheels .!”

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Posted 1 year ago

Hi there, it sounds like you got us in at the right time! Thank you so much for the lovely review, we are stoked to have been able to help get your security issues sorted allowing you to breathe again and use your technology the way you like to! We will pass on your kind words to Chris and thanks once again!

Posted 1 year ago

“Always find the Geeks pleasant & helpful.”

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Posted 1 year ago

Hi Daphne, thank you for the kind words and great review!

Posted 1 year ago

“Assistant Tim, was polite and very helpful. This company has assisted me well. Thank you.”

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Posted 1 year ago

Hi Andrea, thank you for the 5-star rating and kind review. It's wonderful to hear that you found Tim to be polite and helpful. we always aim to showcase these qualities when assisting our customers with their tech issues and will be sure to pass on your kind words!

Posted 1 year ago

“techo was excellent. guru”

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Posted 1 year ago

Hi David, that's awesome to hear! Thanks for the great review.

Posted 1 year ago

“Very happy with the service. Thanks Chris.”

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Posted 1 year ago

Hi there, thank you for the 5-star review we will be sure to pass on your kind words to Chris!

Posted 1 year ago

“Dean was great. So many problems he had to sort for us.”

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Posted 1 year ago

Hi Frank, thanks for the great review. It's wonderful to hear that Dean was able to get multiple tech problems sorted for you. We hope to help again in the future!

Posted 1 year ago

“Our support Geek, Ben, was friendly, helpful and very patient for a non-techy like me. He offered us a quick and cost effective solution and followed up with a call as he promised.”

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Posted 1 year ago

Hi Teresa, thank you for the 5-star rating and kind review. We're pleased to hear that Ben was able to get your technology issues sorted quickly and in a helpful and patient manner. We hope to assist with any future tech issues!

Posted 1 year ago

“Rob arrived exactly on time and clearly explained the costs before he got started. He sorted outthe computer glitch first, explaining as he went along, and then moved on to the printer and that is now just fine. he also sorted out the tangle of cords behind the desk and gave me a few very useful hints about Powerpoint - which I'll try to remember. Thank you.”

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Posted 1 year ago

Hi Barbara, thank you for taking the time to leave us such a nice review. It's great to hear that Rob was able to get your computer troubles sorted whilst explaining and offering some hints and tips along the way. Thanks once again.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,202 reviews