Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,467 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The technician that showed up was knowledgeable and very pleasant. He listened and provided pros and cons of various fixes or approaches. It didn't feel as though he was trying to make money. It felt as if he was working toward the best fix in all manners for me.”

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Posted 1 year ago

Hello! Thank you for your 5-star review! We're happy to hear that your technician accommodated your needs and empowered you to guide the outcome of the visit. This level of service is what we expect from all our technicians, so it's fantastic to hear that yours exemplified this. Thanks again!

Posted 1 year ago

“we found our man very helpful with everything he had to do for us would be happy to call on him again if the need arises.”

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Posted 1 year ago

Hi Bruce, thank you for your 5-star review. We're very happy to hear you found our service so helpful. We're just a call away should you need any tech help in the future! Thanks again.

Posted 1 year ago

“Very competent, informative and friendly service. Would definitely recommend.”

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Posted 1 year ago

Hi Wayne, thank you for your 5-star review and kind words. It's awesome to hear you find our service competent and accommodating. And, thank you for your recommendation!

Posted 1 year ago

“Good heads-up call with estimated time of arrival. Provided ID Quickly found solutions to the issues I was having and teased out a couple of other issues I was having and resolved them within a one hour time frame”

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Posted 1 year ago

Hi Gerard, we're happy to hear that your experience with our service was great from start to finish. We're also glad we could solve your immediate issues and provide solutions for the others. Thank you for your 5-star review!

Posted 1 year ago

“Geeks on Wheels were able to arrange a site vist at acceptable notice. They came when they said and the work was excellent at a fair price. The technician was also able to give us helpful advice on associated matters.”

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Posted 1 year ago

Hello! Thank you for your 5-star review and kind words. It's great to hear your experience with our service was timely, fair and helpful! We're just a call away should you need any tech help in the future! Thanks again.

Posted 1 year ago

“Anthony is extremely competant and a pleasure to have working on my computer. He explains as he goes along in terms I can understand”

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Posted 1 year ago

Hi Brian! Thanks a bunch for your 5-star review! We're so glad to hear that you found our technician Anthony not only super capable but also really accommodating. Thanks again for your kind words!

Posted 1 year ago

“Vivek gave great advise..helpful..great teacher to give me a rundown on my first ever laptop. Very thankful. Would use him again.”

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Posted 1 year ago

Hi Gayleen, thank you for your 5-star review! It's great to hear that our technician Vivek was of real value to you when it came to navigating your first ever laptop. We're very thankful for your kind words and we're just a call away should you need any tech assistance in the future!

Posted 1 year ago

“Tom M is awesome. Great service and very knowledgable on his craft”

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Posted 1 year ago

Hi Tai, thank you for your 5-star review. We're chuffed that you not only appreciate the quality of our service but also recognise the expertise of our technician Tom. Thanks again for your kind words!

Posted 1 year ago

“Rob was great. I was busy and distracted elsewhere and Rob just got on and fixed my computer issues. He also updated and optimised my laptop as well. A very organised and efficient "Geek" Many Thanks Rob!”

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Posted 1 year ago

Hi Leith, thank you for your 5-star review! We're happy to hear our technician Rob not only fixed your tech issues but also updated and optimised your laptop. We'll be sure to pass your compliments on to him. Thanks again!

Posted 1 year ago

“Happy with job, all seems to be working well.”

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Posted 1 year ago

Hi Ann, thank you for your review. We're happy to hear your tech problems we're solved and you're happy with the outcome of our visit!

Posted 1 year ago

“Carlos is an outstanding technician who is very well qualified in his occupation. I learnt much from his technical knowledge.I could easily have gained from 2 hours of his precious time.I certainly will need further technical help in 6 months time I'm sure.So many gifted technicians from the Geeks have moved on to other companies.Here's hoping that Carlos remains with the Geeks so I can call for his assistance in 6 months time.The Geeks should be proud of Carlos's knowledge & people skills”

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Posted 1 year ago

Hi Peter, thank you so much for your kind words about Carlos! We're thrilled to hear that you found his technical knowledge and expertise so valuable. It's wonderful to know that you gained so much from your time with him. We truly appreciate your loyalty and are committed to providing top-notch service. Thanks again for your feedback and support!

Posted 1 year ago

“Carlos was awesome, professional, friendly, funny and he exlained things in a way that I could understand. I am now a firm Geeks on Wheels fan because of Carlos. Thanks so much for a great experience.”

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Posted 1 year ago

Hi Jannett, thank you so much for your 5-star review! We're thrilled to hear that our technician Carlos made such a positive impact with his professionalism, communication and friendly demeanour. Our technicians truly represent Geeks on Wheels, so it's wonderful to know that Carlos exemplifies the qualities we value! Thanks again for you kind words.

Posted 1 year ago

“I am happy the way Tom did work for us and the advis he gave us. I will keep in thouch for a new computer and hard disk for my husbands computer as soon as I get the info. Kind regards, Yvonne”

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Posted 1 year ago

Hi Roland and Yvonne, thank you for your 5-star review and kind words about Tom! We're glad to hear you're satisfied with his work and advice. Feel free to reach out with any questions or if you need further assistance! Thanks again!

Posted 1 year ago

“Excellent, first rate service from Anthony. Very patient and helpful - knew what he was doing, and we would highly recommend him.”

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Posted 1 year ago

Hello! Thank you for your 5-star review. We're happy to hear that our technician Anthony was accommodating and provided a top quality service. We'll be sure to pass along your kind words to him. Thanks again!

Posted 1 year ago

“Dan Clearly explained what he thought was wrong then said about fixing it. He also gave us instructions if anything similar happened again. Very professional very knowledgeable with a delightful sense of humour.”

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Posted 1 year ago

Hi Jane! Thank you for your kind words and 5-star review! We're very happy to hear that your technician not only fixed your present tech issues, but also gave you some tips for managing similar problems in the future. Thanks again!

Posted 1 year ago

“Always a great service - no exception today. Aaron sorted an irritating issue in no time and completed a full range of computer health checks. Knowledgeable and professional.”

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Posted 1 year ago

Hi Anna, thank you for your 5-star review! Ensuring we deliver high-quality service every time is a top priority for us, so we're happy to hear that Aaron met your expectations. We appreciate your kind words and loyalty. Thanks again!

Posted 1 year ago

“A problem with a printer required two visits but was resolved to my satisfaction on the second visit. The technician seemed well versed in the technolgy and I found him helpful and courteous.”

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Posted 1 year ago

Hello! Thank you for your review. We're glad that your tech issues were resolved to your satisfaction and that you found value in our technician's assistance. Thanks again!

Posted 1 year ago

“Efficient and professional service from Findlay sorting out bluetooth and printer issues and would use Geeks on Wheels again :-)”

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Posted 1 year ago

Hello! Thank you for your 5-star review and kind words. Awesome to hear that our new technician Finlay is doing such a great job. Thanks again!

Posted 1 year ago

“Really good service from jack. He arrived when he said, did the installation and had it all set up . Had a small problem with the printer set but get that sorted eventually. All in all a great job , well explained and executed . Tim Jones”

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Posted 1 year ago

Hi Tim, thank you for taking the time to leave us a review. We appreciate the feedback and 4-star rating. It's great to hear that Jack was able to get everything sorted even with a small hiccup along the way. We will make sure to pass on your kind words and look forward to assisting in the future should you need it! Thanks again.

Posted 1 year ago

“I have been a customer for a few years and when I have needed assurance that my computer is free of viruses, they have been very good.”

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Posted 1 year ago

Hi Trudie, thank you for the feedback and 5-star rating. We are very happy to hear we've been able to help with keeping your device safe and secure for the last few years and we look forward to doing so into the future. Thank you once again for the kind review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,467 reviews