Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,202 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,202 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amandeep was fantastic showing the parts cthen need fixing”

Helpful Report

Posted 1 year ago

Hi Grant, thank you for the 5-star rating and positive feedback, we'll be sure to pass it on to Amandeep. Thanks again!

Posted 1 year ago

“Justin was extremely helpful. He set up easy access to my emails and documents on my new computer.”

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Posted 1 year ago

Hi Margaret, thank you for your kind words and 5-star review. We're glad to hear you found Justin to be extremely helpful with setting up your new computer. We'll be sure to pass on your kind feedback, thanks again!

Posted 1 year ago

“Great Service from Jarred. Only thing ( that is out of Jarred's control) is your charging times. These appear to be for half hour or an hour. Maybe look at 15 minute times for charge out?.”

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Posted 1 year ago

Good Morning Hilary, thanks for leaving us a review! We really appreciate the feedback! I have looked into the specifics of your booking and it appears you have been overcharged for time on this occasion. Please reach out to us on 0800 424 335 and ask to speak to Andy to sort a resolution. Thanks!

Posted 1 year ago

“Geeks on Weels where excelent to deal with on the phone and the technician arrived exactly on time. When I need help with my computer set up it is because I am out of my depth. Therefore to have Amandeep come to my house and explain everything and not make me feel stupid is very appreciated.”

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Posted 1 year ago

Hi Richard, it's great to hear that Amandeep was able to assist with your computer setup. We appreciate the 5-star review and will be sure to pass on your kind feedback.

Posted 1 year ago

“The booking for an IT specialist to attend was so easy and full information provided on costs, what to expect and even a mention of a % off for my Gold Card. JackM was amazing!!! He was clear in his communications re arrival time and from there he did not disappoint! He was utterly professional and patient sorting out my internet provider's issue and left me instructions on what to do pending the provider's required actions to get the internet up and running. JackM left my job open to ensure that all would be/was functioning. A shout out too, to the person on your help desk who came straight back to me when I was inputting my password over and over unsuccessfully due to my impaired vision mistaking a lower case t for an I... Back to JackM - he phoned this morning to check in that all was well. GO GEEKS ON WHEELS!!!! Thank you!”

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Posted 1 year ago

Hi Karen, we really appreciate your glowing 5-star review! It is wonderful to hear that the service was great from the first phone call until the last. We will make sure to pass on your kind words on to Jack! Thank you again for the glowing review and for using our services, we hope to help you again with your tech in the future!

Posted 1 year ago

“Great service. Donavan was pleasant and patient. He explained everything carefully and obviously knows what he is doing. Have always been very pleased with the service Geeks provide.”

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Posted 1 year ago

Hi Janice, thank you for the 5-star review and kind feedback. Were very pleased to hear that Donavan not only helped with your tech issues but explained things as he went. We'll be sure to pass on your kind words, thanks again!

Posted 1 year ago

“Tom was very knowledgeable about all sorts of things, and efficient in correcting them”

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Posted 1 year ago

Hi Ian, thanks for the 5-star review! It's awesome to hear that Tom's tech expertise was helpful in solving your problems and that he worked efficiently. We really appreciate it, thanks again!

Posted 1 year ago

“Rob was excellent at trouble shooting and not only solved my internet connection problem but managed other tasks as well that required attending to. The best: a written report is provided! Well done.”

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Posted 1 year ago

Hi Anna, thanks so much for your kind words and the 5-star review! We're really happy to hear that Rob, our new technician, did an excellent job addressing all your tech concerns. Thanks again!

Posted 1 year ago

“prompt complete service. problem adressed and repaired quickly.”

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Posted 1 year ago

Hi Alan, thank you kindly for your 5-star review. We're very pleased to hear your experience with us was timely and efficient. Thanks again!

Posted 1 year ago

“Kitt was very helpful and gave me respect and time to discuss my concerns. At my age of 80 this is really important. But I did have to ask when making this appointment for someone who could do that as I had previous less helpful Geek visits. I am glad that Kitt explained about the subscription I now have and that I can seek help without a visit if needs be. I couldn’t work the rating above but I would give GonW a 4 - as it does depend on who comes.”

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Posted 1 year ago

Thank you for your review Margaret! Respect and attentive listening are qualities we strive for in all our Geeks, so we're delighted to hear that our new technician, Kitt, has exemplified these standards. We appreciate your feedback, thanks again!

Posted 1 year ago

“A knowledgeable technician, very pleasant you man and so helpful. Job well done with helpful and implemented recommendations to keep my computer and myself safe in cyber space.”

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Posted 1 year ago

Hi Annette thank you for your 5-star review and kind words. Awesome to hear that your technician not only assisted with your tech difficulties, but also provided some insight on how to safer in the digital realm. Thanks again!

Posted 1 year ago

“Alex is wonderful goes the whole nine yards to sort my computer problems Thank uou Alex Judy Toussaint”

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Posted 1 year ago

Hi Judy, going above and beyond is what we're all about, so we're chuffed to hear Alex exceeded your expectations while helping you with your computer issues. Thank you kindly for your 5-star review.

Posted 1 year ago

“Chris was polite and helpful”

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Posted 1 year ago

Hi Kirsty, thank you for your 5-star review. We're pleased to hear our technician Chris was accomodating with his recent visit. Thanks again!

Posted 1 year ago

“Once again excellent friendly service. Very Happy”

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Posted 1 year ago

Hi Bruce! Thank you for your 5-star review. Awesome to hear you continue to find our service valuable. Thanks again!

Posted 1 year ago

“very nice to deal with, the office lady and the young Man who came to sort my older computer.very patient and explained things to us older folks well. THANK YOU Jan”

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Posted 1 year ago

Hi Jan! We're very pleased to hear you've had a great experience with our service. It's important to us that we not only impart our technical expertise, but also explain it in a manner that's understandable for everyone! Thanks again for your kind words.

Posted 1 year ago

“Excellent service promptly and efficieintly delivered.”

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Posted 1 year ago

Hello! Thank you for your 5-star review and your kind words. We're more than pleased to hear you found our service excellent! Thanks again.

Posted 1 year ago

“Competent friendly and respectful”

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Posted 1 year ago

Hi Bridget! We’re thrilled to hear that you had such a positive experience with us and that you appreciated the qualities we strive to uphold. Thank you for your 5-star review.

Posted 1 year ago

“Excellent service and advise from Rob, fixed our problems and advied a better solution for anti virus, set it up and made sure everything was working according to expectations. Backup completed , couldnt be happier. Thank you.”

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Posted 1 year ago

Hi Steve, thank you for your 5-star review. Sounds like Rob went above and beyond to fix your tech problems, which is what we'd expect from all of our technicians. So, that's awesome to hear! Thanks again for your kind review.

Posted 1 year ago

“Aaron was very friendly & proffesional.Very helpfull while fixing a number of "minor" problems with my lap top”

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Posted 1 year ago

Hi Adrian, thank you for your 5-star review. Awesome to hear that our technician Aaron assisted you with your laptop difficulties in a friendly and professional manner. Thanks again!

Posted 1 year ago

“Ash did a great job working with the cellphone today.”

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Posted 1 year ago

Hi Michael, thank you for your 5-star review! Awesome to hear that our technician Ashvin was a great help with your smartphone. Thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,202 reviews