Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,203 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,203 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt for appointment, great service, and they made my problems go away with ease - anyone who suffers from "technophobia" like I do, would want to use this at home service. Good follow up after my initial inquiry.”

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Posted 1 year ago

Hi Louise! Thank you for the 5-star review. We're so pleased we were able to provide you with a service that was timely and valuable. Technology is definitely not for everyone, hence why we're more than happy to sort our your tech headaches so you don't have to! Thanks again for your generous words.

Posted 1 year ago

“Excellent service. All that I required completed. I can now update my new email address to various organisations in my own time.”

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Posted 1 year ago

Hi Jim, thank you for your 5-star review. We're chuffed we were able to meet all your needs and requirements. Thanks again for your kind words.

Posted 1 year ago

“Ash was knowledgeable andsolved our problem and exlained in a way we could understand would recommend him”

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Posted 1 year ago

Hi Val, thank you for your 5-star review. We're pleased you got the outcome you were after with your technology. Equally, we are glad you felt Ashvin explained everything in an easy to understand manner. Thanks again for your kind words.

Posted 1 year ago

“Willing to go the extra mile and effort to make sure I was completely satisfied..even though it meant working overtime.”

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Posted 1 year ago

Hi Jerry! Thank you for your 5-star review. We aim to provide a service that ensures your complete satisfaction, even if it requires a little extra time and effort! So we're pleased your technician ensured this. Thanks again!

Posted 1 year ago

“Donavan was great to deal with and very patient. Nothing was a problem”

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Posted 1 year ago

Hi Julie, thank you for your 5-star review. Awesome to hear our technician Donovan provided you with a positive experience that produced equally positive results! Thanks again.

Posted 1 year ago

“Very professional and achieved a great result for us.”

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Posted 1 year ago

Hello, thank you for your 5-star review! We're pleased to hear you got the outcome you were hoping for. We're just a call away should you need any more tech help in the future. Thanks again!

Posted 1 year ago

“Totally satisfied with the service provided”

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Posted 1 year ago

Hi Max, thank you for your 5-star review. We're so pleased to hear you are happy with the results of our service. Thanks again.

Posted 1 year ago

“Thanks to Jacob D for getting the problem sorted. He was quick to spot the problem and was very pleasant to deal with. And also thanks to Geeks for taking my average feedback on board after the visit last week and quickly sorting it out. Very much appreciated.”

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Posted 1 year ago

Hi Linda, we're so pleased you had a great experience with our technician Jacob! It's awesome to hear he was efficient and a pleasure to deal with. Your satisfaction is very important to us, and we really value your feedback. So we hope you can feel confident that we will always aim to improve and deliver the highest quality service possible. Thank you for your 5-star review!

Posted 1 year ago

“Kitt was clear and concise when answering my questions. He was at all times very helpful. He also explained in detail in simple and clear language.”

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Posted 1 year ago

Hi Vicki, thank you for your 5-star review. Awesome to hear that Kitt not only resolved your tech issues, but also imparted some of his tech knowledge in a way that was comprehensive, but easy to understand. We'll pass on your kind words to him. Thanks again!

Posted 1 year ago

“Extremely nice and competent IT man Tom arrived right on time, solved all our computer problems and sorted out a new WiFi mesh system. He has arranged a follow up visit to get our printers connected to the new system at no further charge. Very happy with the service and delighted to recommend Geeks on Wheels as the go-to computer guys.”

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Posted 1 year ago

Hello, thank you for your 5-star review! We're pleased to hear that our technician, Tom, delivered a prompt, efficient, and invaluable experience for you. We hope you're enjoying the seamless coverage provided by your new Mesh Wi-Fi system. Your kind words and recommendation is much appreciated. Thanks again!

Posted 1 year ago

“I found them to be very accomadating. Explained everything in plain english. Didn't try and sell me anything that wasn't required.”

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Posted 1 year ago

Hi there, thanks for the lovely 5-star review. We always try to take our customers to a better place with their technology and speaking in plain English without the tech jargon makes that so much easier. Thanks again for the feedback!

Posted 1 year ago

“Ipfound them verygood they fixed my problem re computor and printer and the technician was very proffesional and most helpful”

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Posted 1 year ago

Hi Janet, it's great to hear that your computer and printer are back up and running as they should be! We appreciate the feedback and 5-star review and hope to help with any tech issues in the future. Thanks again!

Posted 1 year ago

“Prompt and efficient service from Amandeep.”

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Posted 1 year ago

Hi there, it's great to hear that you found Amandeep both prompt and efficient! We appreciate the 5-star review and will be sure to pass on your kind words!

Posted 1 year ago

“it would be good to know of any reliable websites that tell people of when certain updates are taking place eg, your guy installed windows 11 on my computer, as it was recommended, but it meant i had to spend hours getting it setup to be the way everything was laid out when i was using windows 10. the frustration made me consider going back to windows 10, but i know your guy said that in order for the pc to run smoothly, you need to keep "updating", hence the windows 11 then i did some research & found theres certain versions of windows 11 that are gonna be "support discontinued" in 2025. so to know of a website that discusses these kinda things would be great. another example is google are supposedly ditching ad blocker "uBlock origin" in june. so it would be great to know of other recommended ad blockers”

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Posted 1 year ago

Hi there, thank you for the review and feedback, we can certainly help answer some of those questions! The most reliable and easiest way to ensure your computer is up to date is going through the computers settings itself. You can find the updates by going into Window Settings then Windows Updates and pressing for check for updates. That is the most accurate and surefire way of knowing that your computer is on the latest update. The best website to check for when support is going to be discontinued for any kind of version of Windows is just Microsoft's website itself, as they will be the first to announce any end of life for any version of Windows, then all the other outlets, including us, will then make blogs and email updates reporting on it. Google will be updating their extensions policy in the near future for extra security, and this will affect a lot of extensions, including uBlock Origin. The creator of uBlock Origin is already working on a new version to work with the latest update, so you won't likely need to swap unless uBlock aren't able to keep up with Chrome's latest security features. However if you want to change adblockers another great one is simply called 'Adblock'

Posted 1 year ago

“We got Ben from GoW's and he was great! Came on time, was polite and got straight on with the job, which he sorted out perfectly. I'd recommend him and Geeks on Wheels from this experience, for sure! Chrz, Johnny”

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Posted 1 year ago

Hi John, it's great to hear that Ben was not only able to get your issue sorted perfectly but did so in a polite and timely fashion. We pride ourselves on not only solving our customer's tech issues but providing amazing service in the process. Thank you for the recommendation and feedback and we'll be sure to let Ben know!

Posted 1 year ago

“Good communication from Geeks. Very happy with Tom easy to follow what was happening and pleasant personality.”

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Posted 1 year ago

Hi Diana, thanks for the wonderful 5-star review. We're always happy when our customers are happy and will be sure to pass on your feedback to Tom! Thanks again.

Posted 1 year ago

“As previously, GoW (Tom in this case) provided a capable, convenient and courteous service.”

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Posted 1 year ago

Hi Ruth, we are stoked to hear that we've been able to maintain the level of service you've come to expect. We appreciate the kind feedback and will be sure to let Tom know!

Posted 1 year ago

“Really impressed with the young technician who came. Very easy to talk to, was able to troubleshoot quickly what was up with my old computer and help with other issues I had with new computer and printing. Unsure about price comparisons but probably not much different, except I love, I didnt have to drag my computer into a shop & leave it there! The Best thing about this service is, you get undivided attention for your issues immediately. Nga mihinui”

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Posted 1 year ago

Hello Atawhai! Thank you for your very kind 5-star review. We believe you had this awesome interaction with our Hamilton technician Chance. So, we'll be sure to pass your kind words along to him. We understand the convenience of a personalised service, which is why we're very proud to offer on-site assistance so you don't have to deal with the hassle of lugging your tech around! Anyways, we're so pleased your new computer and printing is all sorted. We're just a call away should you need any tech help in the future! Thanks again.

Posted 1 year ago

“Both the boys Jacob and Lafi were so professional and helpful. I have been using their services for a long time.”

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Posted 1 year ago

Hi Shiro, we're so pleased to hear you've found our service consistently valuable. We'll be sure to pass along your kind words to both our technicians, Jacob and Lafi. Thank you for your 5-star review!

Posted 1 year ago

“Prompt service. Seemed professional. Gave us a lot of helpful hints..Also phoned back promptly when my email seeting was affected.”

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Posted 1 year ago

Hi Craig, thank you for your review! Awesome to hear you found our service timely, professional and helpful. We're just a call away should you need any IT help or handy tech tips in the future.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,203 reviews