Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,573 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always a relief when T arrives, always on time. He has excellent interpersonal skills as well as technical skills.”

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Posted 3 years ago

Thanks for the review Stephanie! It's great to get good feedback! We look forward to seeing you again when needed!

Posted 3 years ago

“Competent technician, but one small mis-step threw off prompt solution. Geeks on Wheels very responsive to concerns and addressed it promptly.”

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Posted 3 years ago

Thank you for your review Matthew. We believe that taking ownership of mistakes is important and do our best to provide a fair solution. Thanks for using our service and we hope to see you again!

Posted 3 years ago

“Justin did a fantastic job. He installed a new device and easily sorted out a few problems we were having. I would highly recommend this service. Many thanks Glenda”

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Posted 3 years ago

Thanks Glenda! Justin will be so happy to hear you found his work to be fantastic! We will pass on this feedback as it's important our technicians get the recognition they deserve! Thanks for taking the time to leave us a review and we look forward to helping you again in the future when you need us.

Posted 3 years ago

“Very happy with the work James did for us. Happy also with Geeks communications. Would have preferred an all up estimate of cost to be better prepared for payment.”

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Posted 3 years ago

Thanks for the review Michael! It's always a challenge to be able to give an accurate estimate for our work but we do our best to provide great value for money with our exceptional service. Thank you for taking the time to leave us a review! We look forward to helping you out again in future when needed.

Posted 3 years ago

“Arrived at the right time, gave clear and comprehensive advice, and charged fairly for the service.”

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Posted 3 years ago

Thanks for the 5-star review Bill!

Posted 3 years ago

“Excellent and prompt service at reasonable rates.Vaughan made things easy to understand for someone who is not that computer savvy”

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Posted 3 years ago

Thanks Ray! Vaughan will be pleased to hear you rated his service 5-stars!

Posted 3 years ago

“I was extremely satisfied with the prompt and friendly service and would not hesitate to use this service again”

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Posted 3 years ago

Thanks for the 5-star review Frank! We really appreciate when people let us know about their experience using our service!

Posted 3 years ago

“Jared was a good listener and was able to help me negotiate with the laptop, printer and iPad. He answered all my questions in a way I could understand and in language I could understand. I would not hesitate in requesting him for future needs.”

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Posted 3 years ago

Thanks, Noeline! It's great to hear Jared was able to help you out. We do our best to translate the complex world of technology to standard and easily understood English. We look forward to helping you with your technology needs next time you need us!

Posted 3 years ago

“Very impressed with their service. After my initial booking with Josh, I had a few niggles with the new email program, and Josh came back to sort them out, at no additional cost.”

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Posted 3 years ago

Hi Kama, so glad to hear that we were able to get everything resolved in the end! We always hate having those last few niggles lurking about so it's good that we can get them sorted out for you too! Thank you for taking the time to leave this kind review!

Posted 3 years ago

“would like Jared to revisit because it's not working again he can call me on 0223033126 Thanks”

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Posted 3 years ago

Hi Paul, we've passed this on to Jared to get back in contact and come back to help you get it sorted out.

Posted 3 years ago

“Excellent and prompt service Would recommend the company as very professional”

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Posted 3 years ago

Hi Shona! So glad to hear you rate our service so highly! We love to make our customers get upskilled in their tech life! Thank you for the amazing review!

Posted 3 years ago

“Top notch service so impressed with Jarod who explained and was very efficient did not make me feel bad when i had an issue with my laptop. He fixed the issue and help sort a backup system to keep my computer clean and also to feel safe from scammers. Well done Jarod great work.”

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Posted 3 years ago

Thank you, Lynley! Very glad to hear that Jared was a great technician for you! He will be happy to hear this feedback! Thank you again, for the wonderful review!

Posted 3 years ago

“Amazing service...quick, friendly, and knowledgable!”

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Posted 3 years ago

Hi Penny! Thank you so much for the kind feedback! We pride ourselves on such amazing service!

Posted 3 years ago

“Thank you Jarred you were a great help And I certainly will call you again!!!!”

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Posted 3 years ago

Thank you, Marion! Jared will be so pleased to hear this. We are happy to help with any future tech troubles.

Posted 3 years ago

“Paikea did a fantasic job. I called Geeks on Wheels to help me set up my new desktop computer and printer and Paikea was at our place within half an hour of that call and did a great job and explained things to me as he went through the installation processes.”

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Posted 3 years ago

Thank you so much, Karen! It sounds like Paikea did an amazing job with your tech! We are so pleased that you had such a good time. Thank you again for the stellar review!

Posted 3 years ago

“I was very grateful for the prompt assistance which meant I could access my computer.”

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Posted 3 years ago

Thank you, Alison. We pride ourselves on good service, and I'm glad to hear we got you back into your computer! If you ever need any extra tech help, we are here to assist!

Posted 3 years ago

“Dean was wonderful - couldn't have asked for better service he ticked all the boxes.”

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Posted 3 years ago

Hi Jaime! So glad to hear that you are pleased with our service! Dean is always happy to help people out with their tech troubles. Thank you for the review!

Posted 3 years ago

“Thanks for the help”

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Posted 3 years ago

No worries, Shirley! Thank you for the review!

Posted 3 years ago

“I found John most pleasant and helpful. he had a good grasp of Thunderbird, and was able to fix my problem reasonably quickly. I would highly recommend him and Geeks on Wheels.”

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Posted 3 years ago

Thank you, Carol! John is a great technician and he will love this feedback. Thank you again for the great review!

Posted 3 years ago

“Geeks on Wheels is a great service!!”

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Posted 3 years ago

Thank you so much! We appreciate the review!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,573 reviews