Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,064 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,064 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good service today thankyou”

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Posted 2 years ago

Hi there! Thank you for the feedback and 5-star review!

Posted 2 years ago

“Always good”

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Posted 2 years ago

Thank you, Ian! We're proud to continue to provide good service to you!

Posted 2 years ago

“We were advised the day before that our technician Kieran was coming, and we got a reminder text on the day 30 mins before he arrived. He did a great job, was polite but personable and communicated effectively, making sure a less technical person was aware of and understood what it was that he was doing. This work related to a Cyber hack, and Kieran made a stressful and unpleasant situation less so through his care, approach and rapport building skills.”

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Posted 2 years ago

Hey Trish! Thank you for sharing your experiences with Kieran! Cyber hacks are certainly very frustrating and we can understand the stress immensely, so we are happy to hear that Kieran was able to support you through this tough time. He's a very kind guy and puts a lot of care into what he does to make sure that everything is done properly and up to a high standard. Thank you so much for the review.

Posted 2 years ago

“Very satisfied with the service. Turned out to be a bit more complicated than expected, but Josh took it all in his stride and consequently ------all sorted. Thank you so much.”

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Posted 2 years ago

Hi Daryl! We are glad to hear that Josh was a great asset to you! We always want to make sure whatever problem gets given to us, and no matter how complicated, we put in our full efforts to find a fix for it. It's great to hear it's all sorted, and we will be happy to come help again with any future tech troubles!

Posted 2 years ago

“Arrived when they said they would be here and only left after everything was correctly working. Even did extra jobs while on site.”

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Posted 2 years ago

Hi Mark! Being thorough is important with tech to make sure we don't miss anything important that might be lurking in the background so we're happy to hear that our tech did that for you and ensured that everything was working properly before leaving! Thank you for the review, Mark!

Posted 2 years ago

“We found Anthony very helpful and efficient to solve our computor. friendly man”

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Posted 2 years ago

Hi Jenny! Thank you for sharing your experiences with Anthony! We will pass this onto him, so that he can see he's done a great job!

Posted 2 years ago

“Barnaby was fabulous, efficient, professional, and explained everything that needed explaining. Thank you Geeks on Wheels :)”

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Posted 2 years ago

Hi Linda! If you're happy, we're happy! Customer service is important to us, and our technicians are the key to achieving that! Barnaby being able to give you such a great experience is great to hear as that continues to help us achieve our goals! We will let Barnaby know you appreciated his visit so he gets so recognition for a job well done!

Posted 2 years ago

“Awesome service, with a kind and patient service provider. Thanks for getting my e-mail system sorted!”

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Posted 2 years ago

Hi Liz! We're happy to hear that you find our service awesome! Patience is important with technology, so our technicians need to be able to exercise good patience, and we're happy to hear that yours was able too! Enjoy having your emails back up and running! Thank you for the review.

Posted 2 years ago

“This is the 3rd or 4th time I have used Geeks and each time I have been impressed. Justin was no different, brilliant, put things into language an old guy can understand. Might be time to renew my old computer. 🤔”

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Posted 2 years ago

Hi Hamish! We're thrilled to hear of your continued use of our service! We always want to offer a great service no matter which technician you get, and it's great that Justin has continued this theme for you! If you do end up replacing your old computer, feel free to give us a call for options, or to help get your data transferred over!

Posted 2 years ago

“Good communication on when arriving. KieranG very friendly and professional. Health and Safety check completed and 1TB HD prvided and set up. Cleaned up PC and answered all questions while sorting out a sync issue. E Kieran even undertook to do some research into an issue related to the Deco TP Link system I got from GoW two years ago. If he sorts that out 5 stars going his way.”

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Posted 2 years ago

Hi Steve! We are so happy to hear that Kieran did a great job getting you set up with a new backup drive and checked over your devices through a health and safety check! Being thorough is important to us and so it's great to hear that Kieran went out to do further research! Thank you for the review!

Posted 2 years ago

“I have used Geeks on Wheels before & without any hesitation I called on them again. I have found them very prompt & their expertise excellent & very knowledgable.”

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Posted 2 years ago

Hi Bruce! We are thrilled to hear of your continued use with us. We always want to choose the best technicians for the job so that our customers get the best possible experience with expert knowledge and skills! Your review reaffirms our strategy and we're happy to hear it's working! Thank you for the review

Posted 2 years ago

“Great service from Keiran. Satisfied with result.”

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Posted 2 years ago

Hi Keith! It's great to hear Kieran gave you a satisfying result! We will share this with him so he gets the recognition he deserves!

Posted 2 years ago

“Geeks on Wheels technition Alex J very good in dealing with the Enquiries.”

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Posted 2 years ago

Hi Cyril! We're proud to hear that Alex was a great asset to you and your inquiries! We will let her know that you appreciated her visit! Thank you for the review.

Posted 2 years ago

“Geek Technician Ross brought me up to speed with my Mac computer. Over two hours he patiently explained some of the latest features to my Mac and reunited me with some that I’d forgotten. I have called on the Geeks for 10 yrs+ and will continue to do so.”

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Posted 2 years ago

Hi there! We love hearing from our customers about their recent experiences! We're happy to hear that Ross was able to give you good explanations over the 2 hours whilst being patient throughout it all! Thank you for your continued support of Geeks on Wheels and we hope to continue giving you tech support!

Posted 2 years ago

“Took charge after initial discussions and gave me top quality service that leaves me confident”

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Posted 2 years ago

Hi Te Paea! We are so happy to hear that you found our service top quality! We always want to be leaving our customers feeling confident and comfortable with their tech! Thank you for the review!

Posted 2 years ago

“Excellent service all round, both on phone and subsequent home visit.”

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Posted 2 years ago

Hi Adrian! Being good over the phone and in person is super important to us, and so we are thrilled to hear you find it excellent! Thank you for the review!

Posted 2 years ago

“Very good. Punctual. Phone call to say arrival time and then a follow up text”

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Posted 2 years ago

Hi there! We're thrilled to hear you enjoyed our visit! We've recently restructured how we do our bookings to make bookings more punctual and accurate, so hearing you notice this tells us we did the right thing! Thank you for the review.

Posted 2 years ago

“Josh is THE BEST. He always comes to our rescue with a happy bounce in his step and a total can do attitude. -my IT hero.”

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Posted 2 years ago

Hi Viv! We totally agree! Josh is an absolutely fantastic technician and a great geek to have on the team. We are so happy to hear that you appreciate his can-do attitude and the positivity he brings along with him. We will tell him that you appreciate him and find him your IT Hero! Thank you for the review!

Posted 2 years ago

“Please change the name to Pauline pringle-Thomas I pay.”

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Posted 2 years ago

Hi Pauline! That has now been updated on your user profile! Thank you for the 5-stars!

Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

Hi Marilyn! Thank you for the 5-star review!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,064 reviews