Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,574 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Knowledgeable, friendly and efficient service was provided and I will use this Geek again if I need further assistance.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the feedback on our service! We are thrilled to know that we brought such great qualities to your appointment in our attitude and knowledge! We will be more than happy to help again if any future tech troubles pop up. Thank you for the review!

Posted 2 years ago

“KieranG was very efficient, sorted out the problem with my phone and laptop and advised on what needs attention in near future. Great service thank you!”

Helpful Report

Posted 2 years ago

Hi there! We are proud to know that Kieran was able to give you such a great experience in resolving your troubles with your phone and laptop! Thank you for the 5-star review!

Posted 2 years ago

“Delighted with the quick response and then the time the operator took to making sure I understood the process going forward.”

Helpful Report

Posted 2 years ago

Hi Alison! We are thrilled to hear that you had such a great experience with quick response times and clear communication on what was happening! Thank you for the review!

Posted 2 years ago

“Very quick response. Able to address the issue quickly and gave good information and advice. Justin A was friendly, polite and professional.”

Helpful Report

Posted 2 years ago

Hi Heather! We are thrilled to hear Justin was able to resolve your tech troubles quickly and effectively, as well as bringing a great attitude to the work! We will pass on your feedback to him so he gets the recognition he deserves! Thank you!

Posted 2 years ago

“Fixed the problem on an elderly computer. Entertaining, amusing, knowledgeable. Thanks JackM.”

Helpful Report

Posted 2 years ago

Hi Pauline! We are proud to know that Jack did such a great job on getting your old computer fixed up, as well as bringing a fun attitude and experience! Thank you for the review!

Posted 2 years ago

“Tom was fantastic. Got me all set up. Extremely helpful and professional.”

Helpful Report

Posted 2 years ago

Hi Bridget! We are so proud to hear Tom did such a great job in getting you all set up! Thank you for the 5-star review!

Posted 2 years ago

“Friendly, prompt and effective.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for the feedback and 5-star review!

Posted 2 years ago

“I have used the Geeks on Wheels services a few times now and they are always fantastic at sorting out all of my tech problems. I make sure I have a list of various things that I want to install, fix, delete or rearrange on both my tablet and laptop. They are highly skilled when it comes to technology and always have the answers to my questions. I recommend them to anyone who needs help with their tech.”

Helpful Report

Posted 2 years ago

Hi Leanne! It's great to hear that you have had continued great service from us! We always want to give continued great service no matter who you get throughout the company, and so we are glad that you have gotten this. We are glad to hear we are able to help with your tech trouble lists that crop up and get you all up and running again each time! Thank you for the review.

Posted 2 years ago

“very prompt, knowledgeable, explained everything to a non geek person. A1 rating”

Helpful Report

Posted 2 years ago

Hi Graham! We are so thrilled to know that you had a great experience with our technician! We always want to ensure we are giving a service that is clear for anybody to understand so that anyone can learn more about their tech and upskill themselves at the same time as getting their tech fixed! Thank you for the review.

Posted 2 years ago

“JoshD, was very efficient and was a pleasure to have in my home. I would recommend him. Thank you.”

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Posted 2 years ago

Hi Ruth! We are so proud to hear that Josh has given you a great experience, and we will pass this feedback on to him so he knows he's got a job well done! Thank you for the review.

Posted 2 years ago

“Weonsuk is a very efficient and obliging chap and sorted my problems very quickly. Geeks on Wheels provide a great service.”

Helpful Report

Posted 2 years ago

Hi Mike! We are thrilled to know that Weonsuk was able to help sort your tech troubles out efficiently and effectively! Thank you for the review!

Posted 2 years ago

“Aaron was very thorough and helpful. He explained things clearly.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for your feedback about Aaron! We're thrilled to know he was such a great technician for you. Thank you again for the review!

Posted 2 years ago

“Received some outstanding service from Tom the Geek and have asked that he be my preferred Geek for future IT support at my home. He fixed a difficult internet connection problem which another IT technician from another IT company gave up on fixing. After fixing the internet connection problem he ensured that the TVs in my home were able to connect to the internet and that I would be able to watch my favourite movies and history doco's. I highly recommend Tom for his great customer service and his technical ability to get my internet problem fixed. Regards, Doug”

Helpful Report

Posted 2 years ago

Hi there, Doug! We are so proud to hear that Tom was able to give you such an exceptional experience, and managed to push through that difficult internet connection problem and resolve it, as well as ensure that your TV was working to be able to watch all your favourite content! We will pass this review on to Tom so he knows you appreciated his visit and the work completed! Thank you for the review!

Posted 2 years ago

“We have used Geeks several times now and they always sort out our problems with patience and a smile. JesseB was super helpful and gave us some good advice as well as solving our issues. It is definitely worth getting a Geek to just check things out every now and then and to give you a heads up about any potential future issues.”

Helpful Report

Posted 2 years ago

Hi Lyn! It's always amazing to hear why our customers continue to use our services! Our goal is always to give top-level tech support with great attitudes, so hearing that we always bring patience and a smile reaffirms our goal! We're also happy to hear that Jesse was a great asset for you this time in getting your tech sorted! Thank you for the 5-star review!

Posted 2 years ago

“'Regan' - was extremely helpful and would recomend her to any one wanting help with their competor Rob”

Helpful Report

Posted 2 years ago

Hi Rob! Thank you for sharing your experiences with Regan! We are proud to know that she was able to be extremely helpful to you in resolving your tech troubles! Thank you for the 5-star review!

Posted 2 years ago

“A polite, helpful and timely service. Thank you!”

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Posted 2 years ago

Hi Jamin! We are so proud to hear such great feedback! Thank you for the review!

Posted 2 years ago

“Excellent service thanks, patient and quick to sort out all of our problems.”

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Posted 2 years ago

Hi Warwick! Thank you for the feedback and review of our service!

Posted 2 years ago

“Fast efficient service and problems all sorted.”

Helpful Report

Posted 2 years ago

Hi Stewart! Thank you for the feedback on our service and the 5-star review!

Posted 2 years ago

“I am very satisfied with the service from Geeks on Wheels, fast and efficient. Our service man went above and beyond to carefully explain things to us.. he is an asset to your company.”

Helpful Report

Posted 2 years ago

Hi Dale! If you're happy, we're happy! We always want to be giving incredible service and making sure our customers get the best, so we are proud to know that our technician offered you that, through his explanations and above and beyond nature! Thank you for the review!

Posted 2 years ago

“Julianne was personable, friendly and very punctual. She was a good advertisement for your company. We have recommened GOW to a number of acquaintances.”

Helpful Report

Posted 2 years ago

Hi Karen1 Thank you for sharing your experiences with Julianne! We are thrilled to hear that she was such a great representation for our company and gave you such great service! Thank you for the 5-star review and recommendations!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,574 reviews