Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,928 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These guys are so great!! Helpful, honest, diligent.”

Helpful Report

Posted 2 years ago

Hi Sue! We are so thrilled to hear your opinions of us! We always work hard to give great service, and we believe that being honest and diligent are keys to giving that! Thank you for the review!

Posted 2 years ago

“Happy because Geeks on wheels Josh sorted my problem in under an hour. What really impressed me was Josh professionalism, politeness, knowledge and skills. Thankyou Josh. I really recommend Geeks on wheels. I definitely will use Geeks on wheels again if needed.”

Helpful Report

Posted 2 years ago

Hi there, Patrick. We're so happy to hear that you're happy! This reaffirms our focus that giving great customer service is key! We certainly are thrilled to know that Josh was such a great technician for you through in and through out! If you have more tech troubles, feel free to give us a call!

Posted 2 years ago

“Geeks on wheels are very reliable and are able to fix issues with computers and other devices. The technicians are very competent and trustworthy.”

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Posted 2 years ago

Hi Mary! We are thrilled to hear you had such a great experience with us! We always aim to ensure that our technicians are of a high quality in tech knowledge as well as being personable to ensure that our customers get the best! Thank you for the review.

Posted 2 years ago

“Vaughn arrived on time, was clearly knowledgeable, and also helpful.”

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Posted 2 years ago

Hi Philip! We really appreciate when we hear back from our customers. We always want to ensure our technicians are knowledgeable so they can tackle any problem, so it certainly sounds like Vaughan achieved that for you! Thank you for the review.

Posted 2 years ago

“Alexia was great, no fuss, knew what she was doing, just did the job very well. Offered an upgraded modem which has made a huge difference to the internet speed.”

Helpful Report

Posted 2 years ago

Hi Sue! We are so happy to hear that your internet has greatly improved since Alex's visit with you! She certainly is a knowledgeable technician and has a great attitude to boot! Thank you for your review.

Posted 2 years ago

“Friendly & helpful, got it all done quickly”

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Posted 2 years ago

Hi Bryden! We are so happy to hear you enjoyed our appointment! We always aim to offer great service, and being helpful and friendly ensure we are doing that! Thank you for the 5-stars!

Posted 2 years ago

“Chris provided excellent service and was very helpful. He worked quickly and efficiently making good use of the time slot and gave clear explanations of what was needed and done.”

Helpful Report

Posted 2 years ago

Hi Lesley! We always love to hear back from our customers about their experiences with us. We pride ourselves in having great technicians that we can trust in our customers homes and it sounds like Chris hits those marks! We value explaining the work along the way so that you know exactly what happened and so that you also feel more confident with your tech! Thank you for the review.

Posted 2 years ago

“Thanks, Julianne, excellent service. Prompt, professional and extremely patient.”

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Posted 2 years ago

Hey John! Thank you for sharing your experience with Julianne! We always love to hear how our technicians are doing out on the road, and it sounds like she's been a great asset to you with your tech troubles. Thank you for the review.

Posted 2 years ago

“Lafi wss fantastic, great customer service and great knowledge.”

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Posted 2 years ago

Hi Eli! We are thrilled to hear you had a fantastic experience with Lafi. He is a great technician and we are lucky to have him on our team! Thank you for the review.

Posted 2 years ago

“Thankyou to Anthony he was a wonderful help”

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Posted 2 years ago

Hi Liz! We are so happy to hear that Anthony was such a great help to you! We want our techs to make the most of their time with our customers so you get value for the work! Thank you for the review.

Posted 2 years ago

“Really good. Knowledgable and personable.”

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Posted 2 years ago

Hi Matthew! Thank you for the feedback! We value having personable staff that has great knowledge too! If you ever need further support with any tech troubles, we are here to help!

Posted 2 years ago

“Great communication. Enormous support. Weonsk is amazing and always checks my understanding before moving on. I recommend him anytime to everyone.”

Helpful Report

Posted 2 years ago

Hi Margaret! It sounds like you had a great appointment with Weonsuk! We love to hear that he made sure that you're always understanding what's happening before doing extra work because we think it's super important that you know what is happening to your tech! Thank you for the review!

Posted 2 years ago

“Regan was an extremely helpful person and very patient in explaining things to me.”

Helpful Report

Posted 2 years ago

Hi Maureen! It's absolutely awesome to hear that you enjoyed Regan's appointment! We are always looking for the most helpful people to give our customers the best experience possible, so it sounds like Regan definitely fits the bill! Thank you for the 5-star review!

Posted 2 years ago

“Kyle was very professional and answered any queries I had and explained things very clearly. Thanks Kyle, it was a pleasure to meet him.”

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Posted 2 years ago

Hi Kathy! Customer satisfaction is a big driver for us! We will make sure we share this with Kyle, as he deserves recognition for the work he's done! We are so proud to hear he did such a great job for you! Thank you for the review.

Posted 2 years ago

“The usual excellent advice from, SamR, as always from Geeks. Please ask him to speak more slowly and loudly to allow for my deafness and old age, next time.”

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Posted 2 years ago

Hi John! Thank you for sharing your experiences with Sam! We will share this feedback with him so he can improve your experience next time, but we are still happy to hear that he gave excellent advice! Thank you for the review.

Posted 2 years ago

“Excellent service. Resolved all issues presented.”

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Posted 2 years ago

Hi Api! Thank you for the review! We are so happy to hear all your issues are resolved. If you ever need further tech help, you know who to call!

Posted 2 years ago

“As usual excellent service with very clear explanation of what the issue was and what was being done to improve the situation”

Helpful Report

Posted 2 years ago

Hi Michael! If you're happy, we're happy! Your review helps reaffirm our focus on customer satisfaction. We think clarity of what's happening with your tech is important for you, so you can make wise decisions on what to do to fix the issue. Thank you for the review.

Posted 2 years ago

“I was very impressed with the help Maddie gave me. A very nice person to have in my house and so helpful. As usuaI I wouldnt go past Geeks for help. Thanks for a great service.”

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Posted 2 years ago

Hi Elizabeth! We are so pleased to hear about the great experience you had with Maddy! We always want to hire great people that we can trust to go into the houses of our customers! We're so pleased that you've continued to use our services! Thank you for the review!

Posted 2 years ago

“Vaughan phoned to check his visit was still OK and he arrived within 30 minutes. He quietly worked at the faulty computer until eventually announcing he'd corrected the problem and that there were still 15 minutes of my one hour left - was there anything else he could attend to? As it turned out there wasn't but I certainly appreciated the honesty and the offer - there could easily have been. He also informed me he'd updated some basic systems and then offered to clear some unused software. That too was appreciated.”

Helpful Report

Posted 2 years ago

Hi Phil! We're so happy to hear about your great experience with Vaughan! We always want our techs to make the most of the hour they're onsite for our customers, so it's great to hear he is offering you all these extra parts to try to use that time wisely! Thank you for the 5-star review!

Posted 2 years ago

“Quietly, calmly sorted my TV set up, Mobile Ph set up & car Bluetooth issues, would 100% use Vaughn again, even settled my hyperactive Pup”

Helpful Report

Posted 2 years ago

Hi Kim, we are so thrilled to hear that Vaughan offered such a great service for you. We always value being able to set up tech without any stress, so Vaughan calmly working through all the tech (and even your wee pup!) is great to hear. Thank you for the review.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 6,928 reviews