Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,520 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Joseph was very pleasant to deal with and smoothed out all problems very efficiently”

Helpful Report

Posted 5 years ago

Thanks Shirley, great to hear!

Posted 5 years ago

“The young South Korean man (I think Weonsuk) was great. So polite and helpful. We would be very grateful if he could continue to be our service person for our computer.”

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Posted 5 years ago

Thanks very much Donna, great to hear!

Posted 5 years ago

“Great service from Geeks on Wheels. Manny did a great job setting up my laptop, he was very helpful and excellent to work with.”

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Posted 5 years ago

Hi Jane, thanks for the great feedback, much appreciated!

Posted 5 years ago

“TerrenceN was due back here on Friday with my new computer to set it up. Did not arrive or phone to say he could not make it. I up graded because the other computer would not be here until after xmas Disappointed John Dragovich All good now John Dragovich”

Helpful Report

Posted 5 years ago

Hi John, sorry to hear about this, we'll get this sorted asap!

Posted 5 years ago

“As usual, Reuben knew exactly what was wrong, discussed my options and helped me make a decision. I am grateful for his help.”

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Posted 5 years ago

Thanks Libby, great to hear, will pass onto Reuben!

Posted 5 years ago

“Happy with the service provided by Manny.”

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Posted 5 years ago

Thanks very much!

Posted 5 years ago

“My queries were quickly sorted.”

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Posted 5 years ago

Great to hear Becky!

Posted 5 years ago

“I got Armon around to do a system check but because it was taking along time my appointment finished and I was left with a system upgrading and trying to restart for over an hour but as I was going out I turned the computer off ( I know you are not suppose to but wanted it to stop and turned off ) On my return I started it up ,it took awhile so dont know if its updated or not . I emailed Armon but havnt heard back so will try the office early saturday”

Helpful Report

Posted 5 years ago

Hi Neville, we'll ensure Armon gets in touch straight away!

Posted 5 years ago

“JosephK was here ahead of time, which I was asked if O.K. with that.no problem. Joseph was prompt, polite and explained all of my concerns, and how to fix the original problen after 14 days. (time out required). Did a thorough check and tidy up. Advised what I should consider to do in the new year.”

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Posted 5 years ago

Thanks Nigel, great to hear!

Posted 5 years ago

“Your representative Weonsuk was very obliging, patient to explain everything to me and had a very pleasant manner”

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Posted 5 years ago

Thanks very much!

Posted 5 years ago

“Your rep was amazing, very professional, knowledgeable and very helpful. Highly recommend”

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Posted 5 years ago

Cheers Sam, great to hear!

Posted 5 years ago

“A Professional organisation”

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Posted 5 years ago

Thanks Steve!

Posted 5 years ago

“very pleasant to deal with got on track with problem thanks”

Helpful Report

Posted 5 years ago

No worries Kay, thanks for the feedback!

Posted 5 years ago

“Prompt and efficient service. Very happy.”

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Posted 5 years ago

Thanks Peter! Glad to hear it!

Posted 5 years ago

“Very good service, good advice and very knowledgeable would highly reccommend.”

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Posted 5 years ago

Hi Kevin, thanks for the great feedback, much appreciated!

Posted 5 years ago

“They were proficient, knew what they were doing and came on time”

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Posted 5 years ago

Thanks Fiona!

Posted 5 years ago

“Quick and efficient service. Sanju - our Technician was very helpful and friendly and did everything we asked with good humour when having to provide explanations for customers who are dinosaurs when it comes to technology.”

Helpful Report

Posted 5 years ago

Thanks for the great feedback, much appreciated!

Posted 5 years ago

“I have received excellent service from Geeks on Wheels. The problem with the printer was solved very efficiently and when another unconnected problem occurred within minutes of the Geek's departure he kindly visited again on his way to another job to sort out the new problem. The technician was generous and thoughtful with suggestions for greater efficiency and totally professional in his manner.”

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Posted 5 years ago

Thanks very much for the great feedback!

Posted 5 years ago

“Kevin was excellent. He asked if I new what the charges for his services were and what I wanted done and I explained to him and he sorted my iTunes out and he asked if there was anything else and I said can he set up a back-up drive which he did very quickly. He then asked if I had a virus checker and I said only Windows Defender, so he explained about the Malwarebytes one and set it up for me. Very skillfull and pleasent. Will definately use Geeks on Wheels in the future”

Helpful Report

Posted 5 years ago

Thanks for the great feedback Lyall, really appreciated, will pass this onto Kevin!

Posted 5 years ago

“Thanks Bryn for solving my computer woes. Your easy going manner and willingness to explain things to me in language I could understand was greatly appreciated by this not so tech savvy person.”

Helpful Report

Posted 5 years ago

Hi Diane, that's great to hear, glad you had a great experience!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,520 reviews