Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,836 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with today's service. Heath was personable and efficient, and didn't just attend to my computer woes, but also enhanced my mobile reception. Gave great advice. Another credit to the organisation!”

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Posted 5 years ago

Hi Jan, it is music to our ears to hear that a new member of the team is shining through and made your (technological) life much easier. We will definitely pass this onto Heath to let him know about a job well done! Thank you very much for the feedback.

Posted 5 years ago

“On time, found fault quickly, checked all operations, pleasant personality”

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Posted 5 years ago

Many thanks Owen, thrilled to hear about that.

Posted 5 years ago

“Glenn was friendly and helpful, very patient with my questions and fixed the problem quickly”

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Posted 5 years ago

Awesome! Thanks for the feedback Denise, we will pass it along to Glen for sure.

Posted 5 years ago

“Ariel was professional, helpful and used time efficiently. Fixed two issues for me that were driving me a bit loopy and offered some advice to chat to employer about. Happy to recommend and will likely use you guys for future I.T needs. Thanks heaps! Tracey.”

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Posted 5 years ago

Many many thanks for the lovely feedback for Ariel, Tracey. Glad to hear all went as expected and that you are better off with your technology needs now! We greatly appreciate the word of mouth and look forward to seeing you again when the need arises.

Posted 5 years ago

“Rohan was very knowledgeable, efficient and professional. Rohan helped solved my problems with calmness and ease. Thank you Rohan”

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Posted 5 years ago

Thank you Tiumalu for the feedback for Rohan, being one of our newer employees with a wealth of experience, it is great to hear that your appointment went well! It is our pleasure.

Posted 5 years ago

“Armon was simply superb. Able to do everything essential that I needed doing, and his communication excellent - translating IT jargon into simple to follow processes. Great service and follow up.”

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Posted 5 years ago

Hi Anna, thank you for the wonderful feedback for Armon, we thrilled to hear that he made your technological life easier and was easy to understand! I'm sure we will see you again.

Posted 5 years ago

“Very helpful. kept me informed as to when he would arrive. Would have no trouble recommending to Colleagues.”

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Posted 5 years ago

Thank you for the wonderful feedback Clayton, we greatly appreciate it and look forward to seeing you (and some of your colleagues) again!

Posted 5 years ago

“Delighted With Service.”

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Posted 5 years ago

Thank you Brian!

Posted 5 years ago

“Unfortunately, my usual Geek, that has been coming to us is no longer with you guys. :( However, I was pleased to have Joseph come, and found him to be patient, and answered the many questions I had. Will be happy to have Joseph come again :)”

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Posted 5 years ago

Hi Irene, very sorry to hear that your usual tech has moved on but on that flip side of that coin, happy to hear that hopefully Joseph will be the new “go-to” going forward :) Thank for the feedback for him, he and us greatly appreciate it.

Posted 5 years ago

“JP came and set our lives straight, such a wonderful person, i cant thank you enough JP for setting up our home and laptop, we will be using you again 😃😃”

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Posted 5 years ago

We are thrilled to hear your experience with JP went down well Lisa :)! Sometimes all we need are directions to the destination. We look forward to seeing you again.

Posted 5 years ago

“Great service! Addressed every issue and was able to synchronise my phone and PC. Polite and efficient, intelligent and helpful. Would highly recommend this service to anyone with IT issues.”

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Posted 5 years ago

Hi Lorraine, thank you for the very kind and genuine feedback. Glad to hear all went well and we look forward to hearing from you (and your friends) in the future!

Posted 5 years ago

“A very pleasant technician whose explanations were very clear.”

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Posted 5 years ago

Thank you for the lovely feedback Anne.

Posted 5 years ago

“Reuben gave professional and knowledgeable service. Geeks on Wheels will be my go-to service now.”

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Posted 5 years ago

Excellent to hear Reubens visit went well Rachelle! Thank you for the lovely feedback, we look forward to seeing you again!

Posted 5 years ago

“Timely and efficient service. Michael was friendly very knowledgeable and was able to communicate clearly and explain things we did not understand. I thought we got excellent value from his visit and he answered all our questions.”

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Posted 5 years ago

Hi Marcelle, thank you very much for the excellent feedback for Michael! We will make sure he gets to see it as feedback as he prides himself in a job well done. We strive for customer satisfaction so we're pleased to have met this and look forward to seeing you again!

Posted 5 years ago

“excellent servce”

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Posted 5 years ago

Thank you Lindsay!

Posted 5 years ago

“Great service . Ariel did a fantastic job of cleaning and up dating my computer. I will recommend the Geeks to all my friends.”

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Posted 5 years ago

Thank you very much for the wonderful review for Ari, Wally. Word of mouth helps everyone out so it is much appreciated! We will see you again.

Posted 5 years ago

“Very friendly, knowledgeable service person who resolved issue and gave good advice for going forward.”

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Posted 5 years ago

Hi Stephen. We really appreciate feedback from our customers about their experience. We’re here to help in any way we can.

Posted 5 years ago

“My Geek was professional, competent, and achieved the two things I needed: for my blue-screening computer to work, and all my files to be saved (which I had not backed up). He was fantastic and even my two enormous dogs liked him - and they know stuff - so he was also a nice person!”

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Posted 5 years ago

Hi Marguerite. We’re really pleased you had such a great experience! Good to hear our tech got the tick of approval from your dogs too!

Posted 5 years ago

“Thanks. Harry diagnosed the problem immediately - old hardware - and we discussed options for a new iMac. Great advice.”

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Posted 5 years ago

Thanks! We really appreciate feedback from our customers about their experience.

Posted 5 years ago

“Always professional excellent service.”

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Posted 5 years ago

Hi Anne. We are really grateful for your feedback.

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,836 reviews