Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,369 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,369 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Weonsuk was amazing. Highly recommend. Friendly, helpful and just a nice guy.”

Helpful Report

Posted 3 years ago

Thanks Trish! Weonsuk will be pleased with your feedback!

Posted 3 years ago

“Callum sorted out all my questions and tidied up my computer for me. Installed my Malware subscription. Thank you. Jeanetteo”

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Posted 3 years ago

That's great to hear! Thanks Jeanetteo! Good to hear you're all protected from Malware and viruses with your new subscription!

Posted 3 years ago

“Excellent cost effective service by an obliging and knowledgeable Geek......Kevin”

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Posted 3 years ago

Thanks Kevin! We really appreciate the great feedback!

Posted 3 years ago

“JP was fantastic - not just technically competent but very friendly and great communicator”

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Posted 3 years ago

That's our JP! Thanks for the awesome feedback Jenni! He will be pleased!

Posted 3 years ago

“I was very pleased with the help I received from the serviceman who solved my computer problems quickly . His advice was very much appreciated as I am a senior and sometimes find information re computors a little hard to grasp' Thank you”

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Posted 3 years ago

Thank you Barbara! We work really hard to be able to explain complex computer concepts in normal English for our customers! It's great to hear we were able to give easily understood advice in your appointment! We look forward to being able to help you again in future.

Posted 3 years ago

“CallumB arrived early, he totally made my day by fixing my laptop issue and I kept saying to him "omg you have no idea" that your guys service is awesome, I didn't have to take it to some place in Wellington or pick it up. I will be totally recommending you guys :) awesome stuff Thanks Heaps :)”

Helpful Report

Posted 3 years ago

Hi Lisa! Thanks for the review! It's really awesome to hear that Callum was able to make such a good impression on your day during his appointment! He will be pleased when we pass this feedback onto him. We look forward to being able to help you again should you need us in the future.

Posted 3 years ago

“My first experience of GOW and I would recommend the service highly. Fred was punctual, efficient, authoritative and consultative. This met my expectations completely. Thank you!”

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Posted 3 years ago

WOW! Awesome feedback and thank you, Alan. Good to hear you had such a positive experience. Fred will be thrilled to hear your kind words. We look forward to the next time we can help you with your technology.

Posted 3 years ago

“Harry was very good and got my laptop going again.”

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Posted 3 years ago

Hi Ruth. It’s awesome to be able to help. Thanks for the 5-star review!

Posted 3 years ago

“He was brilliant - arrived dead on time. Friendly, helpful, personable and got the job done within the first hour. Would high,y recommend. Thank you. This is a very professionally run business.”

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Posted 3 years ago

Hi Jenny. It’s incredibly satisfying to get such great feedback. This review made our day. We pride ourselves on providing a great reliable service. Next time you or anyone you know needs tech help we would be pleased to help. Thank you for your feedback!

Posted 3 years ago

“Really appreciated your ability to give us an appointment at short notice for a business problem however your staff member spent only 30 minutes here and just tried to sell us a new computer. The next day we had to get someone else in to help who just 'cleaned' our computer and it was back to perfect. He said Geeks are only interested in sales and not service which was our experience.”

Helpful Report

Posted 3 years ago

Hi Angela. Really sorry that was your experience and we are keen to talk further with you about it. We are certainly surprised that is how you felt given that over 95% of our appointments are pure service solutions that do not involve a new system sale. After talking this over with the tech, I absolutely reassure you that he made that recommendation in your best interests but he possibly could have done a better job of talking through all options with you. As mentioned I am still keen to discuss this further so please feel free to give us a call on 0800424335 and ask to talk to AndyP.

Posted 3 years ago

“Thank you very much Michael 5/5 Regards Elsie”

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Posted 3 years ago

Thanks for the 5-star review, Elsie!

Posted 3 years ago

“Pleasant and informed”

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Posted 3 years ago

Hi Susan. Thank you for the feedback!

Posted 3 years ago

“Very efficient and helpful service again. Made the process (of setting up a new email address and syncing with phone) very straightforward. Very thorough - checking and updating systems and tidying to speed up our systems. Thank you Geeks on Wheels for another really helpful and satisfying service.”

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Posted 3 years ago

We really appreciate feedback from our customers about their experience. It’s awesome to be able to help with setting up your e-mail address on your devices. Next time you or anyone you know needs tech help we would be pleased to help. Thanks again for your feedback!

Posted 3 years ago

“Excellent service, very impressed and grateful.”

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Posted 3 years ago

Good to hear you had such a positive experience. Thank you so much.

Posted 3 years ago

“Professional, at ease service, explaining in lay terms, offering individualised solution. Have utilised their services a few times including online and they have been great with troubleshooting and working with their clients to get a resolution. Very happy with Joe's support to date. Thank you”

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Posted 3 years ago

It’s great to hear you rate our service so highly. We work really hard to offer the BEST customer experience so thank you for your feedback. Awesome that we were able to help with your issues both via the Geek Help Line and through our on-site visit. We look forward to the next time we can help you with your technology. Thank you!

Posted 3 years ago

“On time, reliable and informative.”

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Posted 3 years ago

GREAT feedback! Thank you Grace.

Posted 3 years ago

“We had a complicated problem with wifi and Reese eventually fixed it after a lot of thought. A nice guy. We have used them several times before and can recommend them.”

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Posted 3 years ago

Hi Jack. Thanks for the awesome feedback. Your positive experience reaffirms our focus on customer satisfaction. Rence will be pleased to hear your kind words. Thanks again!

Posted 3 years ago

“Joseph was knowledgable, fast and very patient. He explained clearly what he was doing, and showed me what to do. He was also very friendly. I would give him full marks and highly reccomend him.”

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Posted 3 years ago

Hi Heather. It’s incredibly satisfying to get such great feedback. Joseph will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 3 years ago

“Prompt, efficient and effective. Knew all the answers.”

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Posted 3 years ago

Hi John. It’s great to hear you rate our service so highly. Thanks!

Posted 3 years ago

“Fixes all issues called iut for.⁸”

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Posted 3 years ago

Thanks for the 5-star review, David!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,369 reviews