Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,573 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“excellent!”

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Posted 3 years ago

If you’re pleased, we’re pleased. Thanks for the feedback.

Posted 3 years ago

“I would strongly recommend Justin as I found him to be very thorough & patient in trying to rectify the problem which he succeeded with. Will be requesting him in the future.”

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Posted 3 years ago

Hi Linda. GREAT feedback and thank you. Glad to hear your appointment went so well. We’ve passed this feedback onto Justin as it’s important he gets recognition for a job well done. We’re looking forward to the next time we can help you.

Posted 3 years ago

“Really prompt and efficient. Got us back up and running . Very happy”

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Posted 3 years ago

Hi Andrew. We’re thrilled to get such positive feedback. It’s awesome to be able to help. Thanks for taking the time to review our services.

Posted 3 years ago

“Can definitely recommend Geeks on Wheels. Rein attended and did a marvellous job. He has great expertise in IT. 10/10 for Customer Service and fixing our problem thank you”

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Posted 3 years ago

Hi Irene. It’s incredibly satisfying to get such great feedback. We work really hard to offer the BEST customer experience so thank you for your feedback. We’re so pleased you rated Rein’s work. We’ll let him know. Thank you again.

Posted 3 years ago

“Excellent service, very professional, timely and relevant advice.”

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Posted 4 years ago

Hi Julie. It’s great to hear you rate our service so highly. Thank you so much.

Posted 3 years ago

“Very professional and friendly.”

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Posted 4 years ago

Hi Jeremy. Thanks for the 5-star review!

Posted 3 years ago

“Fabulous service knowledge and flexibility thank you HarryO !”

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Posted 4 years ago

Hi Rachael. Thank you. Satisfied customers mean a lot to us! HarryO will be delighted with your feedback. We’re looking forward to the next time we can help you.

Posted 4 years ago

“I was delighted with the Service provided by Harry this morning He not only completed all the tasks I needed, but was very patient and curteous with my many questions!! Geraldine Donovan”

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Posted 4 years ago

Hi Geraldine. Thank you for the AMAZING feedback! This review made our day. Your positive experience reaffirms our focus on customer satisfaction. Harry will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 4 years ago

“excellent service thank you”

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Posted 4 years ago

Thanks for the great review!

Posted 4 years ago

“I found Reubens help and knowledge was fantastic. He helped me with my Apple Mac settings.. password and sorted my files and did a backup. And helped us with our Wifi problems.”

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Posted 4 years ago

Hi Rosie. It’s incredibly satisfying to get such great feedback. Awesome that we were able to help you. Reuben will be delighted with your feedback. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 4 years ago

“James arrived on time, he was as usual very efficient, he kept me informed while he carried out various fix its on phone, and computer. We are always very satisfied with the service we receive from Geeks on Wheels.”

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Posted 4 years ago

Hi. We’re really pleased you had such a great experience. Your positive experience reaffirms our focus on customer satisfaction. Our technicians really value positive feedback and James is no exception. We’re looking forward to the next time we can help you.

Posted 4 years ago

“Fantastic service from booking over the phone to the communication and work carried out by Rence. He understood what we needed and was friendly, extremely professional and efficient getting the work done. Highly recommended!”

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Posted 4 years ago

Hi Kim. Thanks, heaps for taking the time to leave this awesome review. Rence prides himself on giving our customers a great experience. We'll let him know. Thanks again!

Posted 4 years ago

“Sorted problem efficiently”

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Posted 4 years ago

Hi Stephanie. Thank you for the great feedback. Gald we could help!

Posted 4 years ago

“I found Ran very helpful, fixed my problems and explained what he was doing.”

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Posted 4 years ago

Thanks for the lovely feedback!

Posted 4 years ago

“I found the visit very helpful and solved several problems.”

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Posted 4 years ago

GREAT feedback and thank you, Beverly. Glad we could help with all your issues!

Posted 4 years ago

“Michael was very helpful. He was a able to clearly explain how to deal with my issues in language that was understandable.”

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Posted 4 years ago

Hi Linda. We really appreciate feedback from our customers about their experience. Satisfied customers make us smile. Michael will be thrilled to hear your kind words.

Posted 4 years ago

“Gino was incredibly knowledgeable in understanding my issue and cheerful”

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Posted 4 years ago

Hi Colleen. Thank you for the awesome feedback! We’ve passed this feedback onto Gino as it’s important he gets recognition for a job well done.

Posted 4 years ago

“Efficient work and explanation. Polite and can recommend.”

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Posted 4 years ago

Thank you! Satisfied customers mean so much to us.

Posted 4 years ago

“The technician that came out only checked 2/4 of the computers. Looked at the sticker on the computer and said that it wasn't good. We only received 1 report out of 4. Two of the computers are the same but I still would've expected a check of both. Just cause they're the same doesn't mean they run the same. Also when you say a health check I thought that you would do some sort of clean up not just an inspection. This could easily be my misinterpretaion. Technician also said he would send through some recommendations of computers for us. Haven't seen this. Unfortunately as a new customer I'm not convinced I've brought a good package.”

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Posted 4 years ago

Hi. Thank you for letting us know your thoughts on our service. Our number one priority is our customers' satisfaction, and we are keen to better understand the areas we may not have delighted you here. If you would like to discuss these further, then please call us on 0800 424 335 to discuss your experience further. Just ask to speak to Kevin.

Posted 4 years ago

“Excellent at explenation & attentive to our needs.”

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Posted 4 years ago

Amazing feedback and Thank you, Cedric!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,573 reviews