Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,828 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,828 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with my Geeks visit. I would like to give Chris an A++. I am very happy with what he did for my computer and his advice about getting me a new printer. I am very pleased with my new printer and it was all done and dusted very quickly. Chris is very good at his job, competent, able and obliging and definitely deserves a raise. I hope he does not leave Geeks. Thank you Stephanie”

Helpful Report

Posted 3 years ago

Hi Stephanie! An A++ is an incredible grade! Chris certainly is passing with flying colours! We’re glad to hear that he got you back up and running to print with a new printer. We’re proud to hear that he was able to be such a star for you and we will definitely share this feedback with him! Thank you for the review!

Posted 3 years ago

“Fantastic service. Nothing is a problem & they treat you with kindness and respect.”

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Posted 3 years ago

Hi Bev! Thank you for the review! Kindness and respect is crucial to good customer service in our eyes so we are glad to hear you agree!

Posted 3 years ago

“We were very impressed with AnthonyC's professionalism and knowledge. He was efficient and we were greatly reassured that our IT issues had been resolved.”

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Posted 3 years ago

Hi Wendy! Thank you for such a great review! AnthonyC is very good tech and so we’re glad to hear you agree! It’s important to us to make sure you know and can see what the fix was, so hearing you’ve been reassured is reassuring to us that everything is done right! Thank you again!

Posted 3 years ago

“Good service and plenty of warning on arrival time”

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Posted 3 years ago

Hi Lance! Giving clear instructions on when and how an appointment is happening is important to us so we are so glad to hear you found this happened in your appointment! Thank you for the review!

Posted 3 years ago

“If you are not Techno Savvy like me the Geeks are a God-send. Thanks fellas”

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Posted 3 years ago

Hi Stephen! This is amazing to hear! We always want to give great service, and being considered a God-send honestly exceeds our expectations! Thank you so much for the review!

Posted 3 years ago

“Super efficient, will use again if required. Regan was very friendly and efficient”

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Posted 3 years ago

Hi Stu! Thank you for sharing your experience with Regan! She’s certainly a wonderful technician and we’re proud to hear that she made you confident to use us again! Thank you for the review!

Posted 3 years ago

“Felt very confident with Regan's diagnosis. Found her VERY pleasant to work with”

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Posted 3 years ago

Hi Lyn! We’re thrilled to hear that Regan was such a pleasant technician to have along! We will share this review with her so she gets the recognition she deserves! Thank you!

Posted 3 years ago

“Appreciate Sam's comprehensive knowledge and the simple way he explains technology”

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Posted 3 years ago

Hi Alyson! We believe hiring techs who have great tech knowledge is crucial so we are glad to hear that Sam meets that mark! Thank you for the review!

Posted 3 years ago

“Tom’s help was awesome.He corrected several problems which I had on my iPhone & iPads. Very knowledgeable & very sensitive to customers concerns.When I need the Geeks again, I would be very happy for Tom to assist.Geeks have some very qualified technicians who have helped me through the years with technology which can seem hard to understand.Congradulations to the Geeks on Wheels.”

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Posted 3 years ago

Hi Peter! Thank you for sharing your feedback with Tom’s latest visit! We’re glad to hear he was able to sort out your issues with your apple devices whilst being aware of your concerns! We will let him know you send your thanks! Thank you for the review!

Posted 3 years ago

“Very good service. Most of our IT problems solved efficiently and with ease.”

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Posted 3 years ago

Hi Bernadette! We are happy to have provided a good service for you and get your IT problems solved efficiently and with ease! Thank you for the review.

Posted 3 years ago

“Regan was very helpful, patient, competent and friendly. First class service.”

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Posted 3 years ago

Hi Chris! We are so proud to hear Regan was so good in so many aspects for you! We will share this with her so she can get the recognition she deserves! Thank you for the review!

Posted 3 years ago

“On time, efficient”

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Posted 3 years ago

Hi Lorraine! Thank you for the 5-star review!

Posted 3 years ago

“The initial problem that warranted my call was fixed promptly - however the Technician then changed something on my settings which took him a further 45 minutes to recify.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. We really appreciate feedback from our customers about their experience. A 5-star standard is what we expect our customers to receive, we understand that this job may have taken longer than required due to the mistake made by the technician however we have looked into your appointment and it seems that the total time of the invoice did not exceed the minimum so luckily no additional charge was created due to this error. We do however apologise for the inconvenience caused by having the technician onsite for longer than planned. If you would like to discuss this matter further, please don't hesitate to give us a call on 0800 424 335 and ask to talk to one of our managers and we will gladly see what we can do to assist.

Posted 3 years ago

“Prompt & pleasant service, tailored to what I needed.”

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Posted 3 years ago

Hi Alison! Thank you for your feedback on our services! Tailoring our work to each individual is important to us, so that we know our customers get their computer working in the way they need it too! Thank you for the review!

Posted 3 years ago

“First time I have used Geeks on Wheels, they were amazing! While I am I.T. savvy, the service Donovan provided was exceptional. While he was absolutely thorough, he worked very fast, likely saving our business hundreds of dollars due to his efficiency and competence. As we are a small business, a smooth transition to new hardware and system upgrades was essential. I cannot speak highly enough of both Donovan and Geeks on Wheels. Absolutely stoked with this service.”

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Posted 3 years ago

Hi Bronwyn! We are so happy to hear that your first time using us has been such a great experience! We always want to ensure every customer has a great customer service experience and so hearing Donavan was able to offer that for you and your small business is great! We're stoked to hear that you're stoked! Thank you for the review!

Posted 3 years ago

“Jessie was really helpful and professional.”

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Posted 3 years ago

Hi Harry! We share your feedback with Jesse so he gets the recognition he deserves! Thank you for the review.

Posted 3 years ago

“VERY KNOWLEDGABLE, PLEASANT AND HELPFUL”

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Posted 3 years ago

Hi Ian! Thank you for the 5-star review!

Posted 3 years ago

“Arron and Ashvin were excellent.”

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Posted 3 years ago

Hi Graham! Thank you for sharing your experiences with Aaron and Ashvin!

Posted 3 years ago

“A very successful visit doing a full check of our two laptops as well tidying up various items that have occurred since initial setup.”

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Posted 3 years ago

Hi Robin! We are more than happy to have checked over your two laptops to get them tidied up and running a bit better again for you! Thank you for the review!

Posted 3 years ago

“Excellent Service - friendly and professional. Arrived on time and was very efficient. I would 100% recommend Geeks on Wheels. Also, I didn't realise until today but they also sell laptops, printers etc which is very useful to know for the future. I booked their services online and they then contacted me to confirm a suitable date and time to meet. On the day of my appointment, I received a call confirming to me that they were on their way - very easy process.”

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Posted 3 years ago

Hi Sharne! We are proud to hear that you found our service to be excellent! Being able to get to a customer quickly and on time is important to us because we understand how important technology is in this day and age and so we're so happy to see this was evident in your appointment! And yes we do supply tech as well, so if you ever need new tech for yourself, don't be afraid to give us a call!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,828 reviews