Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,681 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,681 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Efficient, polite and a huge help. Highly recommend.”

Helpful Report

Posted 3 years ago

Hi there! We're stoked to hear we were able to be a huge help! Thank you for the review.

Posted 3 years ago

“At Barnaby's suggestion I visited PB Tech and decided on a replacement computer for the one he had pronounced dead and removed to Geeks HQ for data transfer. I chose not tò get the old one back. He collected the new computer from my house in its sealed box on Tuesday last week. Barnaby explained that he was going on paternity leave and that someone else would likely finish the job. I assumed this transfer would be an overnight procedure or 2 days at the most. On Friday I called to check on progress. The next available appointment was yesterday, Tuesday 9/5. Jesse appeared to return my computer at around 8.30 with my OLD computer in his arms. It had been left in the "ready to go" bay.. This necessitated his going back to HQ to get the new one. He also brought a USB -C hub. The latter proved to be the wrong one meant that the job was not completed to my satisfaction. I had to source a USB-C Hub and connect it myself . Both Barnaby and Jesse were really nice young men to have in the house but the systems failed to cope with a change of personnel, it seems.”

Helpful Report

Posted 3 years ago

Hi there Lynne. Thank you for sharing your feedback with us. Usually, we pride ourselves in having great communication, but it sounds like the ball has been dropped here for your situation transferring between technicians. We would love to chat to remedy this situation and so a manager will try to reach out, but if you would like to contact us earlier, feel free to call 0800 424 335 and ask for Reuben.

Posted 3 years ago

“James was good. Knows his stuff. Clear advice. Will let you guys know once I decide on the best outcome for my HP.”

Helpful Report

Posted 3 years ago

Hi Reg! We are so happy to hear that James was a great asset for you! We always want our techs to give our customers the best advice so you can make a wise and informed opinion and we will patiently wait for your decision! Thank you for the review Reg.

Posted 3 years ago

“A top performance of multiple tasks”

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Posted 3 years ago

Hi Graham! Thank you for the 5-star review!

Posted 3 years ago

“I'm very appreciative of the helpful service completed today by Sameera who was thorough and resolved the problems.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for sharing your experience with Sameera! We're proud to hear he helped sort out your tech troubles and we will let him know you appreciate his work! Thank you for the review!

Posted 3 years ago

“Geeks are always good, and Sameera was great. He fixed my problem promptly, and in the short time since he left its remained fixed. Thanks again for a good job well done. Shar Miles”

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Posted 3 years ago

Hi Shar! We are so happy that Sameera was a great technician for you! It's important to make sure that the problems are going to be fixed in the long run, because nothing is worse than it coming back! Thank you for the review.

Posted 3 years ago

“Fast and efficient. As is the computer he tuned up”

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Posted 3 years ago

Hi Pep! We are glad to hear that you're computer is now all tuned up and fast and efficient! Thank you for the review.

Posted 3 years ago

“We found Josh to be an excellent computer expert who is very quick at what he does and takes the time to explain the things we need to know.”

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Posted 3 years ago

Hi John! One thing that is important to us is getting technicians who know their stuff, so hearing that Josh is one of those technicians is great! We will be sure to share this feedback with him so he gets recognition for his hard work! Thank you for the review.

Posted 3 years ago

“Very helpful, Very polite, would have no hesitation recommending Sashika. Cheers.”

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Posted 3 years ago

Hi Lawrence! Thank you for sharing your experience with Sashika. We always want our technicians to have a good character so that we know they will be good within the house of all Kiwis across the country! Thank you for the review.

Posted 3 years ago

“Excellent. The issue had been bugging me for a while and had me pulling my hair out... The techy showed up and was not 100% sure how to solve the issue himself which had me worried that I was wasting my money! He contacted the right people who pointed him in the right direction to solve the problem at hand. He learnt on the job, and he didn't let it slow him down which is great! Top marks!”

Helpful Report

Posted 3 years ago

Hi Ben! It's always nice to get a long-lasting issue resolved, especially when it comes to tech! We pride ourselves in having a good network of technicians so that if one runs into an issue that they can't resolve, they can call on someone else who will know and in the process upskill that tech! We are thrilled to hear that this worked out well for you, and shows us our strategy works! Thank you for the review!

Posted 3 years ago

“I questioned whether I could have a go at the job myself but was immediately glad I called Geeks on Wheels. They knew what they were doing from the moment they turned up and took into account so many things I hadn’t thought of. The finished result was top notch.. very pleased”

Helpful Report

Posted 3 years ago

Hey Matt! We're so happy to hear that you found us top-notch! We work hard to ensure that we get everything sorted for you, even things you may not even know or have thought of, so we are pleased to hear you recognize this! Thank you for this stellar review!

Posted 3 years ago

“Showed up on time, nice guy, knew his stuff. Great service”

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Posted 3 years ago

Hi Ian! We are so thrilled to hear you found our tech a nice guy who knew his stuff. We're proud to hear he represented us well! Thank you for the review.

Posted 3 years ago

“Geeks always helpful & reliable. Daphne”

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Posted 3 years ago

Hi Daphne! Thank you for the 5-star review and generous compliments on our service!

Posted 3 years ago

“Excellent Geek, knowledgeable, efficient and friendly.”

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Posted 3 years ago

Hi May! Thank you for the 5-star review and for sharing some great qualities you experienced!

Posted 3 years ago

“Helpful having the photos retrieved, but no help at all when they are loaded onto a computer that you have said needs replacing- and we cannot use!”

Helpful Report

Posted 3 years ago

Hi Ran, thank you for sharing your experience. We are grateful to hear that you appreciate our work in retrieving the photos and making them accessible again! We apologize that they have been put onto an older computer that needs replacing. If you want us to assist in putting the photos onto a different device that is more suitable we are more than happy to help to resolve this. Please call us on 0800 424 335 if you would like to discuss this further.

Posted 3 years ago

“Maddy was awesome very helpful great person”

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Posted 3 years ago

Hi Grace! Thank you for the review! We will pass this feedback onto Maddy!

Posted 3 years ago

“Love that you take the time to teach/update me on things I don't fully understand, and the skills to sync my phone ipad and computer.”

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Posted 3 years ago

Hi Janis! Thank you for the feedback! We always think it's important that our customers are upskilled in the use of their tech so they can get the most out of it, so it's great to hear that you value this as it reaffirms our strategies. Thank you for the review!

Posted 3 years ago

“Ross contacted me and clearly signaled his arrival time. He was very knowledgeable and explained very well what was needed to improve the performance of my laptop, iPhone, and iPad. He was also quick and efficient.”

Helpful Report

Posted 3 years ago

Hi William. Thank you for sharing your experience with us! We always want to make sure our techs are always doing well for us customers so your feedback is crucial to our success there! It's great to hear that Ross was able to get you sorted well, and we will be sure to give him the recognition he deserves! Thank you again!

Posted 3 years ago

“Sashika was very good in communicating what the problems were, lovely young man. Fixed the issue and also advised on upgrading our wifi”

Helpful Report

Posted 3 years ago

Hi Elaine! We always love to hear back from our customers! We are proud to hear that Sashika was a great asset to you in resolving your tech troubles. If you ever need further help with your tech, feel free to give us a call!

Posted 3 years ago

“Thanks for sending Kieran to help with my computer/printer connection. He was very professional and helpful.”

Helpful Report

Posted 3 years ago

Hi Monique, it's great to hear that Kieran was a great asset to you for you getting your printer working with your computer! We will pass this onto him. Thank you for the 5 stars!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,681 reviews