Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,681 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,681 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Booking appointment was seamless and no fuss. Instructions to call before Geek was due to arrive, this was done excellent Geek was professional and answered all questions asked and gave good easy to follow explaination”

Helpful Report

Posted 3 years ago

Hi Karilyn! Thank you for sharing your experience! We put a big focus on clear communication throughout your whole Geeks experience! From the first call, to clear explanations from our technicians, we appreciate that you recognize this as this reaffirms our focus! Thank you for the review.

Posted 3 years ago

“Excellent service, very happy”

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Posted 3 years ago

Hi Lynette! Thank you for the 5-star review!

Posted 3 years ago

“Vaughn was on time, very knowledgeable, and did the job required in good time and to the highest of standards. I would have no reservations about using him in the future.”

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Posted 3 years ago

Hi Tim! We always love hearing feedback from our customers! It's great to hear that you've had such a great experience with Vaughan, he certainly has great standards that he makes sure he achieves for his customers! If you ever have future tech troubles, we are happy to help!

Posted 3 years ago

“Vaughn visited me today and very quickly repaired my computer. He is totally professional and very easy to understand and get along with. I would thoroughly recommend him to anybody with tech problems. Absolutely brilliant.”

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Posted 3 years ago

Hi Dave! We are thrilled to hear that Vaughan was such a great asset to you in getting your computer repaired! We will pass this on to Vaughan so he gets the recognition he deserves. Thank you for the brilliant review!

Posted 3 years ago

“Lafi was excellent. Listened to all our issues and explained what he was doing to fix them. Fixes carried out very efficiently.”

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Posted 3 years ago

Hi Alan! Thank you for sharing your experiences with Lafi! We find it really important that all of our technicians listen clearly to the problems on hand so that they can efficiently fix the issue, so it's great to hear that Lafi is doing this! Than you for the review!

Posted 3 years ago

“I am waiting for another issue to be sorted remotely, was happy with the service but the main issue was unable to be sorted during the technicians visit.”

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Posted 3 years ago

Hi Amiria! Thank you for the review, we are happy to hear that you are happy with the service, and we will get the technician who was going to help remotely to call you today.

Posted 3 years ago

“Harry called today to install our new wifi mesh system. He was very caring, knowledgeable and thorough. He checked that all our devices were connected and working, ensured that the speed of our wifi was good and explained the app carefully. I highly recommend Harry, who is a great asset to Geeks on Wheels, for his fabulous service. I will certainly be using Geeks on Wheels again and recommending them to our friends.”

Helpful Report

Posted 3 years ago

Hi Jane! It's great to hear you've upgraded your wifi to be a mesh system now! That will certainly improve the performance of your internet around the house! We also are proud to hear that Harry was such an asset to you for your set up! We certainly are proud to have him on the team, and we will let him know you agree! Thank you for the great review!

Posted 3 years ago

“Jarrad was extremely competent and very helpful.”

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Posted 3 years ago

Hi Iain! Thank you for sharing your experiences with Jared!

Posted 3 years ago

“You came when you said you will. A new scanner driver was installed which I am not happy with. The last one was way easier. It scans alright to the computer but after that I'm lost. This doesn't need to be hard.”

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Posted 3 years ago

Hi Roger, thank you for the review. We are sorry to hear you are struggling with your scanner now, if you would like further help with your scanner we can book a follow-up for you to help see if we can improve it. If you would like that please call us on 0800 424 335.

Posted 3 years ago

“excellent service, very friendly, helpful technician who verified what I suspected - scanner was faulty”

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Posted 3 years ago

Hi Ann! Thank you for the 5 stars! We highly value having friendly staff we can trust to go into the houses of Kiwis up and down New Zealand, so we are happy to hear this is successful in your eyes! We are also glad we could find the root of the problem, being a faulty scanner! If you need any further help with tech troubles, give us a call!

Posted 3 years ago

“Kieran was super helpful, great communication, on time and professional. I’ll be recommending him to everyone.”

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Posted 3 years ago

Hi Claire! We always love to hear back from our customers, especially when a technician is doing well! We will be sure to share this with Kieran so he gets the recognition he deserves! Thank you for the review.

Posted 3 years ago

“good tech , i have a lot to understand , trying, and reley on good advice from others like Ashvin . can be a slow process for me . I given u an 8 rating something to Strive too. ps there was no Delivery here . comp service issue only.”

Helpful Report

Posted 3 years ago

Hi Roger! Thank you for the review! We always want to make sure our techs are going through and explaining what is happening throughout the process so all our customers can understand their tech better, so we are happy to hear that Ashvin achieves this for you! Thank you again.

Posted 3 years ago

“Although expensive ,excellent work by Vaughan upgrading our computer system”

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Posted 3 years ago

Hi Ron! We are glad to hear you got excellent work completed by Vaughan and we hope you enjoy your now upgraded computer system! Thank you for the review

Posted 3 years ago

“Shameera arrived promptly on the day I telephoned and worked efficiently to address the issues raised.”

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Posted 3 years ago

Hi Doug! Thank you for sharing your experience with Sameera! It's awesome to hear you were able to get your tech troubles resolved the same day as your call, and that Sameera was able to resolve the issues for you! Thank you for the review.

Posted 3 years ago

“Alex was great to deal with despite not being able to resolve my issue with syncing my xtra cal onto my phone. Great to deal with.”

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Posted 3 years ago

Hi Chris! We are glad to hear that you found Alex great to deal with! Thank you for the review.

Posted 3 years ago

“An amazing, person that understood my needs and had empathy for a health issue I have with head injuries, what.an asset she is to your group.”

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Posted 3 years ago

Hi Larry! We are so happy to hear that you had a great technician come out and support you with your tech! We are very proud to have someone like that on our team, and we definitely agree that they are an absolute asset to our team. Thank you for the review.

Posted 3 years ago

“Dependable, efficient, accurate, as usual.”

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Posted 3 years ago

Hi Jessie! We are so proud to hear that you find our service continuously efficient, dependable, and accurate! Thank you for the review.

Posted 3 years ago

“Thank you Regan. A job well done I believe.”

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Posted 3 years ago

Hi Roy! Thank you for the review, we are thrilled to hear you got a job well done!

Posted 3 years ago

“Punctual efficient courteous but expensive”

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Posted 3 years ago

Hi John! Thank you for sharing your experience with us, we are glad to hear you found our service a good experience. We usually hear that people see value in our price from our fantastic service, so we apologize for your experience with the expensive pricing. Thank you for the review.

Posted 3 years ago

“I called in Geeks when my printer broke down. Your rep was unable to repair so I decided to order a new one through Geeks. Was told it would be delivered, installed and the old one taken away. It took some time to instal the new printer - a suitable cable was not included. Luckily we found one amongst all the cables in our 'collection'. I was unaware that this was a WIFI printer and hope it works if my internet goes down. When it was finished I was told that the printer could not be taken away - I would have to dispose of it myself. I was very upset about this as this was one of the reasons I ordered through Geeks. I'd also point out that your rep should check what connections and cables are needed before ordering a new device. The same thing happened previously when I ordered a new printer through you. Your staff are helpful but things such as I mentioned above are irritating. And because of the complications with cables etc it means that things take longer - hence a higher charge. At this stage the printer is working fine, but quite honestly I would have preferred one that was not WIFI as we have a slow internet connection here and, unfortunately, fairly frequent outages. The less than perfect recommendation level reflects these problems, but I would use them again as Geeks offer a service that no-one else does and is useful to someone like me who is not very tech-savvy. The staff I have met (on two occasions) have been pleasant and helpful. But I hope my comments will be taken on board.”

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Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,681 reviews