Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,087 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,087 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Friendly, knowledgeable, professional, explained things, SamR did a fantastic job for me. Thank so much”

Helpful Report

Posted 2 years ago

Hi Christine! Sam will be thrilled to hear you enjoyed his visit and all this amazing positive feedback about him! Thank you for taking the time to leave a wonderful review!

Posted 2 years ago

“A very capable young man quickly sorted the tv connection problems out which other people hadn’t been able to do over past years I can’t speak to her Guly she f him he was amazing. 100% polite, experienced in what he was doing and very very quickly corrected the internet strength to tv, Netflix,Apps, hearing aid enhancer plugged into back of tv, checked my Kindle and iPhone. All in just over half an hour. Nobody could have done better than that I am very happy now”

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Posted 2 years ago

Thank you so much, Margaret! What a great overview of your appointment! It really sounds like our technician was able to get every covered really effectively! If you ever need more tech help, feel free to give us a call and we'll be happy to come assist you again!

Posted 2 years ago

“Enjoyed his helpful visit. Willingly did all required and very satisfied with the service given. Thanks”

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Posted 2 years ago

Thank you, Gloria! So glad to hear that you enjoyed our visit! If you ever need help with any further tech troubles, we are here to help.

Posted 2 years ago

“Ross was on time, explained what he was doing, and was fair with his charging. I was very impressed with the whole experience”

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Posted 2 years ago

Thank you, Kay! Ross will be so excited to hear this positive feedback! Thank you so much for the review!

Posted 2 years ago

“Great service once again. Will be back to set up our new printer.”

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Posted 2 years ago

Thank you so much for your continued use, Chris! We always love a happy returning customer :)

Posted 2 years ago

“Call centre person was very helpful, as was the technician who came to our place and checked and cleaned up our laptop after we had been scammed. Problem was resolved promptly. Communication was great throughout.”

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Posted 2 years ago

Hi there! Thank you for the high praise for our service! It's great to hear both the Call Centre and our Technician were able to help you get a stressful situation resolved! Stay safe out there!

Posted 2 years ago

“Friendly,cooperative,courteous man..Donavan,Tauranga”

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Posted 2 years ago

Thank you, Carol! Donavan will love to hear this amazing feedback!

Posted 2 years ago

“An excellent presenter who immediately spotted the errors was able explain the solution”

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Posted 2 years ago

Thank you so much, Karl! We make sure our technicians can communicate clearly and we are happy that you got your tech troubles solved!

Posted 2 years ago

“Very good service Knowledgeable and professional we had an intermittent connection issue with one of our devices after a new router had been installed. Geeks returned and sorted the problem for no charge more than happy with there service”

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Posted 2 years ago

Thank you so much, Grant! Glad to hear we were able to resolve the device having these intermittent issues!

Posted 2 years ago

“I was very pleased that Paikea was able to sort out the problems I was having and helped me get my new computer set up.”

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Posted 2 years ago

Thank you so much for the wonderful review! Paikea is a great guy and I'm glad he could help get you all set up! Enjoy the new computer.

Posted 2 years ago

“Josh was so easy to get on with he thought of things that I didn't think of”

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Posted 2 years ago

Hi David! Josh will be thrilled to hear this feedback! If you ever need further tech support, we are here to help!

Posted 2 years ago

“I was impressed by Jarad and the knowledge he showed in correcting the problem on my computer, he also cleaned up a few other minor problems and ran a full computer check, I am very happy with the result and pleased that I can now get on and use it again. Thank's for the help supplied. Ron P”

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Posted 2 years ago

Hi there, Ron! So glad Jared was a great technician and able to help you with all your computer trouble! If you're happy we're happy!

Posted 2 years ago

“Everything was sorted easily for us and explained in plain English. It wasn't rushed so we could follow easily.”

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Posted 2 years ago

Thank you, Debbie! We hate tech jargon so we make sure to speak in ways that anyone could understand! We are so happy to have helped!

Posted 2 years ago

“Paul B arrived with my new iPad today and set it all up. He was very thorough and I feel I will be comfortable using it by the end of the day. Thanks Paul. Good work.”

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Posted 2 years ago

Hi Judi! Amazing feedback about Paul's work! We're so happy to hear you're happy :) Enjoy the new iPad!

Posted 2 years ago

“Ross is a polite young man who explained things to me in plain English & not IT gargan. He was all very efficient. Kind regards Anne Winter”

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Posted 2 years ago

Thank you, Anne! Ross is a great technician and he definitely loves to avoid using that awful tech jargon! Glad to hear you had a positive experience! Thank you for the review!

Posted 2 years ago

“Great service. Professional. Informative.”

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Posted 2 years ago

Thank you Martyn for the great review!

Posted 2 years ago

“Tim was great and fixed everything explaining as he went. And my cat thought he was OK too🤣”

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Posted 2 years ago

Hi there, Di! Glad to hear Tim could help sort out all your tech troubles! And that he got along with your cats too haha!

Posted 2 years ago

“Ginoh solved all my problems in a pleasant and professional manner. He presented himself well - was well dressed and groomed. Thank you.”

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Posted 2 years ago

Hi Lea! Amazing to hear such positive feedback about our techs! Gino definitely is very well presented for his work. He will be thrilled to hear this, thank you for the review!

Posted 2 years ago

“Paikea was an amazing help. He was able to quickly ascertain the issues and was able to explain these to me effectively. I would definitely use this service again (and no doubt will!).”

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Posted 2 years ago

Thank you for the review! Paikea will be so happy to hear this feedback! We love to make sure all customer's tech troubles are resolved!

Posted 2 years ago

“Thank you very much a job well done.”

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Posted 2 years ago

Thank you for the great review!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,087 reviews