Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,087 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,087 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Dean was wonderful - couldn't have asked for better service he ticked all the boxes.”

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Posted 2 years ago

Hi Jaime! So glad to hear that you are pleased with our service! Dean is always happy to help people out with their tech troubles. Thank you for the review!

Posted 2 years ago

“Thanks for the help”

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Posted 2 years ago

No worries, Shirley! Thank you for the review!

Posted 2 years ago

“I found John most pleasant and helpful. he had a good grasp of Thunderbird, and was able to fix my problem reasonably quickly. I would highly recommend him and Geeks on Wheels.”

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Posted 2 years ago

Thank you, Carol! John is a great technician and he will love this feedback. Thank you again for the great review!

Posted 2 years ago

“Geeks on Wheels is a great service!!”

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Posted 2 years ago

Thank you so much! We appreciate the review!

Posted 2 years ago

“I can highly recommend the technical know-how of Geeks On Wheels. Harry problem-solved the technical issues I was having with my Mac quickly and efficiently. Couldn't wish for better service.”

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Posted 2 years ago

Thank you so much! Harry is a great technician and he will be so happy to hear that he was able to get you all sorted and give you such amazing service! Thank you so much for taking the time to leave this review.

Posted 2 years ago

“Fast, friendly and flexible service! I would highly recommend these guys for your home tech issues! Will definitely use Geeks on Wheels again for any future issues.”

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Posted 2 years ago

Hi Rex! Thank you for the kind words! When our customers are empowered to use their technology again, that's when we are happiest. Whenever more tech troubles appear, we will be here to help.

Posted 2 years ago

“Really great service. They kept me up to date about changes on plans and most importantly, fixed my complicated computer problem. Vaughan was helpful, professional and friendly.”

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Posted 2 years ago

Thank you for the review, Rachel! Glad to hear we were able to get you sorted with all your tech troubles! Vaughan is a superstar and he will be thrilled to hear this great feedback.

Posted 2 years ago

“Fantastic. Just could not believe how good you guys are. Worth every penny . Definitely would use you again. You made something that we had spent hours trying to fix so easy. Well done . Peter Smith”

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Posted 2 years ago

Thank you so much, Peter! We love to hear this amazing feedback and that we could give you such great service! If you ever need help with any future tech troubles, just give us a call.

Posted 2 years ago

“Very happy to receive this service annually for my peace of mind.”

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Posted 2 years ago

Thank you, Irene! We will make sure that you get that exceptional service every time!

Posted 2 years ago

“Arrived on time and kept me informed of what was happening.”

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Posted 2 years ago

Thank you, Elaine! We love to give exceptional service, so hearing this is music to our ears!

Posted 2 years ago

“Mike was very helpful and patient. He is also highly skilled. I was very happy and satisfied with his advice and work today on my computer and mobile phone. He is the best computer technician I have ever encountered.!”

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Posted 2 years ago

Hi Alex! Glad to hear that Mike was highly skilled for all the tech troubles you had. He will love the high praise you're offering him! Thank you so much for the stellar review!

Posted 2 years ago

“Great comms all the way. Effective and professional. Fixed our problem. Will use again!”

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Posted 2 years ago

Thank you so much, Mike! If you're happy we're happy, and we are certainly happy to assist you with any future tech troubles you need looking at!

Posted 2 years ago

“every computer technician from geeks on wheels who helps me brings more knowledge and ideas for my computer.”

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Posted 2 years ago

Hi there! Glad to hear our technicians are able to help advance your technology knowledge and experience!

Posted 2 years ago

“Knowledgeable help to transition to fibre, set up home security camera and finish setting up TV was much appreciated. The 'tech' was on time, on task and polite. He offered to wear a mask when he saw that I was. We'll be booking again when needed.”

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Posted 2 years ago

Awesome to hear this, Nikki! We definitely love to make sure all your tech is in working order when we visit! Thank you for leaving such an amazing review!

Posted 2 years ago

“Wonderful. Sadly I got my ex tv signal man to come and get me to buy a new phone. He charged me over the odds. Rang geeks to fix what he had left out. He had kept contacting me in a friendly way. Just because i am old not lost all my marbles yet. Thought he was being nice. . Silly me. Geeks got eveything going. Thank you.”

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Posted 2 years ago

Hi Caroline! Happy to hear that Geeks was able to help where you needed it after the unfortunate circumstances with previous people. We are always here if you ever need any further tech support!

Posted 2 years ago

“A really lovely man who was very helpful indeed. I will definitely call Geeks on Wheels when I need help again.”

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Posted 2 years ago

Thank you so much, Jaedra! We are always happy to help get all your technology troubles sorted!

Posted 2 years ago

“John R did great. He was calm, patient, very helpful, and committed to doing a good job. It was much appreciated. I would recommend him to a "friend or colleague".”

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Posted 2 years ago

Hey there, Peter! John will be so excited to hear this feedback! He certainly loves helping people and advancing them in their tech knowledge!

Posted 2 years ago

“I have used Geeks a few times , thinking I was getting good help, Well I have just paid out 121 bucks for geeks to do some work on my comp, they informed me that there was a problem and as it was still under warranty to take it back, the problem was related to the mouse didn't want to function , so back to the shop, to be told, then shown, that just hit f7, turn it on, they also missed a problem with another computer about a year ago, blue tooth had a problem , Geeks advised to take it back to store, I did, again to be shown how to turn blue tooth on, I put this down to a possible misunderstanding, people make mistakes, But to now miss another supposed easy fix I got to wonder, So if you are a novice with computers., check out the company's beforehand , Sadly it was two different employees of geeks that made mistakes, again got to wonder ., I for one won't go back to them, prior to this I thought I could trust what they told me . now I wonder , Be ware , Do ya home work ...”

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Posted 2 years ago

Hi Peter, we are so sorry you have had such poor experiences with us. We have clearly let you down and assure you that this is not the experience we expect for our customers. We will be following up with the technicians you have seen and giving appropriate training. On both these occasions, we have clearly missed some fundamental troubleshooting steps, which has led us to misdiagnose the issues faced. I will reach out to you and resolve these concerns shortly, if you do want to get ahold of me sooner, please call 0800424335 and ask to speak to Andy.

Posted 2 years ago

“all good helpful rang on way all done good job”

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Posted 2 years ago

Thank you, Walter. Glad to hear we were able to get it all done for you!

Posted 2 years ago

“great customer services fast services”

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Posted 2 years ago

Hi there, Lee! Thank you for the review. We really appreciate the positive feedback.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,087 reviews