Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,540 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,540 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“service could not be faulted”

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Posted 5 years ago

Thanks Terry!

Posted 5 years ago

“James was great to deal with. He made things easy to understand for a layman like me. Cheers”

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Posted 5 years ago

Thanks Justin! Will pass this onto James!

Posted 5 years ago

“Good service from Gurinder - explained everything clearly with sensible and logical reasons for a computer upgrade.”

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Posted 5 years ago

Thanks Mike, much appreciated!

Posted 5 years ago

“Excellent service again by Geeks on Wheels. Yuri was professional and definitely knew what he was doing. Thank you.”

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Posted 5 years ago

Thanks Lara! Glad to hear you had a great experience!

Posted 5 years ago

“The printer spooling problem was fixed for one print and then recurred. I was disappointed not to receive a complete solution to the problem from Geeks on Wheels given the cost paid over and above my subscription.”

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Posted 5 years ago

Hi Tom, sorry to hear about this, we'll organise a follow-up appointment straight away. If of course it turns out we missed something first time around, it will be fixed up free of charge!

Posted 5 years ago

“Tech Harry B was awesome. He was fast, thorough and knows his stuff. I now enjoy 217mbs with wifi and he also gave me a crash course on "gaming for dummies" so now I'm all set on my new laptop. He set up virus prevention software and also all the updates and drivers which I know nothing about. I would thoroughly recommend Geeks on Wheels for all your home computer issues.”

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Posted 5 years ago

Hi Clifford, thanks for the great feedback! Glad to hear that your Wifi is now super fast!

Posted 5 years ago

“just letting you know, the cable the fellow gave us does not fit to charge our laptop, so p resume will hear from you on monday 23rd..cheers joy collins. an update from the boys,to my delight we had a call frm ruben on saturday to say he would deliver the correct connection...all done..job complete ..well done.”

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Posted 5 years ago

Thanks Joy, sorry we didn't get it right first time but happy to hear its all sorted now!

Posted 5 years ago

“As a result of the Geek going to an address in Greenlane when he was supposed to be in Titirangi he was 40 minutes late. However he was very apologetic and got straight to the task on arrival and a did what he could.”

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Posted 5 years ago

Thanks for the feedback, sincere apologies for the address mix up!

Posted 5 years ago

“All questions and issues were addressed in a very personable and professional manner.”

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Posted 5 years ago

Hi David, thanks for the feedback, great to hear!

Posted 5 years ago

“Bryn did amazing trans of data to new laptop. Very professional”

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Posted 5 years ago

Thanks Phillipa, great to hear you had a great experience. Enjoy your new laptop!

Posted 5 years ago

“On the 18th November Yuri was unable to connect my HP printer to my Lenovo laptop. However, on the 19th November he returned with a solution and the printer was connected. I was relieved with the amount I was charged. I appreciated his perseverance and would have Yuri to service my laptop again.”

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Posted 5 years ago

Hi Gay, thanks for the great feedback. Really sorry things weren't fixed up first time around. Good to hear things are all sorted now!

Posted 5 years ago

“I was happy with Harry. He seemed to know what he was doing and was happy to explain.”

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Posted 5 years ago

Thanks Chris, much appreciated!

Posted 5 years ago

“Service was fabulous. The guy was knowledgeable, efficient and helpful! Appreciated”

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Posted 5 years ago

Cheers James, will pass this onto your technician!

Posted 5 years ago

“Re Yuri from Geeks on wheels fabulous service set up our computer again and my iPad explained everything in plain languages would highly recommend Geeks on Wheels and will most certainly use them again.”

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Posted 5 years ago

Thanks for the great feedback Roy!

Posted 5 years ago

“Excellent service. Punctual, knowledgeable and fast. Best of all no patronising! Kevin was great”

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Posted 5 years ago

Thanks Miriam, appreciate the great feedback!

Posted 5 years ago

“Very satisfied. Harry did all I asked very efficiently, answered all my questions clearly and gave me some very usneful tips.”

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Posted 5 years ago

Cheers Gerry, will pass this onto Harry!

Posted 5 years ago

“Our technician was excellent, would recommend and will use GOW for any future Computer or Internet problems. Thks K.”

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Posted 5 years ago

Thanks Kevin, great to hear!

Posted 5 years ago

“Job completed to satisfactory level”

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Posted 5 years ago

Thanks for the review - hope we can get 5 next time!

Posted 5 years ago

“Harry did a great job - very understanding and helpful.”

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Posted 5 years ago

Thanks Gerald!

Posted 5 years ago

“I always have great service for geeks on wheels and will always recommend them. One note about Harry, he was a little bit rude and slightly impatient with me. Even my husband who arrived when Harry was servicing my computer noticed it. I sort of felt like he didn't want to be there. This is the only slightly negative experience I've had with geeks on wheels as all the other guys have been fantastic. Not a big deal, and as I've used you guys before I know that this was definitely a one off, but if it was somebody's first time experience with geeks on wheels they may be a little bit put off.”

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Posted 5 years ago

Thanks for the feedback Julie and for bringing it to our attention, we will certainly follow up with Harry on this. You're absolutely right this is a one off for us and definitely out of character for Harry. I'm sure next time your experience will be back to our normal expected high standard!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,540 reviews