Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,467 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I would like to comment on the great service I received from Vivek when he came to set up my phone iPad and printer. I found him very helpful and polite and gave me very good advice. Thanks a job well done.”

Helpful Report

Posted 1 year ago

Hi there, thank you for taking the time to leave us a lovely 5-star review. We'll be sure to pass on your feedback to Vivek and hope you are enjoying the new tech goodies! If you ever need tech help in the future we're happy to assist!

Posted 1 year ago

“Sashika was my technician today and he was extremely efficient, friendly, informative. Thank you Sashika, and Geeks on Wheels.”

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Posted 1 year ago

Hi Helen, we have passed on your thanks to Sashika and appreciate you taking the time to leave us such a lovely 5-star review! Thanks again

Posted 1 year ago

“Anthony is very pleasant, knowledgable & helpful, highly recomended”

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Posted 1 year ago

Hi Dawn, thank you for the 5-star review of Anthony's service, we are thrilled to hear you found him helpful and knowledgable and would recommend our services. Have a great festive season!

Posted 1 year ago

“Job incomplete. Work paid in advance and not completed.”

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Posted 1 year ago

Sorry, Warwick! Your appointment was closed in error but I do believe your technician has reached out to you and organised a visit to complete the work after the Christmas period. If you have further concerns with your appointment, please reach out to us on 0800424335 and we would be happy to address these.

Posted 1 year ago

“Fantastic service. A big thank you to Sashika who was extremely helpful and knowledgeable and sorted all my issues.”

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Posted 1 year ago

Hi Catrina, thank you for your 5-star review and feedback. We'll be sure to pass on your kind words to Sashika. All the best for the festive season!

Posted 1 year ago

“Hi, Alex who has been here before came and set up my new computer within an hour and answered all my questions. Alex is a delight to see again and I would recommend her to you, she listens and helps. Alex even remembered that I use my computer for scanning and set up a link on home page for me. Well done Alex, I wish you all the best for the coming year and always. Ta Peggy...”

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Posted 1 year ago

Hi Peggy, thank you for the lovely feedback on Alex and her recent visit. We've made sure to pass on your kind words and are so pleased to hear that she has not only helped with your tech issues but made things even easier to use. Thanks once again and we look forward to assisting in the future should you need it. Have a safe and happy festive season.

Posted 1 year ago

“I appreciate how Angus sorted the issues concerning transfering from Xtra to Gmail. Also resolving difficulties accessing Ancestry.Com.”

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Posted 1 year ago

Hi Garth! Thank you for your kind 5-star review! We're glad to hear that Angus was able to assist you with the transfer from Xtra to Gmail and resolve the difficulties accessing Ancestry.com. We'll be sure to pass along your appreciation to Angus. Thanks again!

Posted 1 year ago

“Awesome service, prompt, efficient and friendly. Stephen fixed all our issues in no time.”

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Posted 1 year ago

Hello! Thank you for your 5-star review! We're happy to hear that our technician Stephen provided prompt, efficient, and friendly service, and that he was able to fix all your issues quickly and efficiently. Thanks again!

Posted 1 year ago

“Excellent rapid work by Anthony and clear explanation of what was needed/done. The problems were solved completely - thanks Anthony!!”

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Posted 1 year ago

Hi Gary! Thank you for sharing your positive experience! We're happy to hear that Anthony provided excellent and rapid service, along with clear explanations. We'll make sure to pass on your thanks to Anthony. If you need any further assistance, please don't hesitate to reach out. We're here to help! Thanks again!

Posted 1 year ago

“Extremely prompt and professional service! Will definitley use again.”

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Posted 1 year ago

Hello! Thank you for your kind 5-star review! We're glad to hear that you found our service prompt and professional. We look forward to assisting you again in the future. Thanks again!

Posted 1 year ago

“Geeks on Wheels technician Ryan W. was a dream to work with. He took no time at all to find and fix the problem making sure that I ( with no internet skill at all) could understand and navigate all the settings. He showed me shortcuts and alerted me to coming changes that we have now earmarked for upgrading next year. Thank you Ryan....your service was great and much appreciated”

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Posted 1 year ago

Hello! Thank you so much for your kind 5-star review about our technician Ryan W! We're happy to hear that he was able to quickly resolve your issue and ensure you felt comfortable with all the settings. It's fantastic that he could show you some useful shortcuts and alert you to upcoming changes for next year's upgrades. We'll be sure to pass along your gratitude to Ryan. If you ever need further assistance, don't hesitate to reach out. We're always here to help!

Posted 1 year ago

“Friendly., personable and a good communicator, Angus was helpful and efficient.”

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Posted 1 year ago

Hello! Thank you for your kind review! We're happy to hear that Angus provided you with friendly, personable, and efficient service. Your feedback is greatly appreciated!

Posted 1 year ago

“Vaughan from Geeks on Wheels was very helpful he set up what needed to be done which I had found extremely difficult and time consuming. Time is valuable it’s a no brainer so I subscribed to ensure I have experts on hand when needed. I definitely recommend Geeks on Wheels and someone like Vaughan his patience and understanding and expertise is priceless.”

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Posted 1 year ago

Hi Genevieve, thank you for your 5-star review! We're happy to hear that Vaughan was able to provide the help you needed and make the setup process easy for you. Time is indeed valuable, and we're glad you found value in subscribing to our services. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Vaughan. If you need any further assistance, we're always here to help!

Posted 1 year ago

“Vaughn, knowledgable ,clear and consise and his instruction easy to understand .Thankyou”

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Posted 1 year ago

Hello! Thank you for your feedback! We're happy to hear that Vaughn provided knowledgeable, clear, and concise instructions that were easy to understand. Thanks again for your 5-star review!

Posted 1 year ago

“I don't think I have solved a problem but need to research it.”

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Posted 1 year ago

Hi Janet, thank you for your 5-star review! If you have any follow up questions please give us a call! Thanks again!

Posted 1 year ago

“Always on time, courteous, well dressed, good at what they do and good value for money.”

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Posted 1 year ago

Hi John, thank you for your kind feedback! We're happy to hear that our team consistently meets your expectations with punctuality, professionalism, and quality service. If there's anything else we can assist you with, please don't hesitate to reach out!

Posted 1 year ago

“Sorted the issue I had and explained the new updates on my phone. Very much enjoyed the conversation we had as we waited for the computer to complete the check. Would recommend him to others who are not as tech savvy as they once were!!”

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Posted 1 year ago

Hi Jennifer, thank you for your 5-star review! We're glad to hear that your issue was resolved and that you found the explanations of the new updates on your phone helpful. It's great to know our technician made the experience enjoyable. Your recommendation means a lot to us. If you need any more help, please feel free to reach out!

Posted 1 year ago

“Anthony listened to our requests and dealt with them systematically, he was very patient and knowledgeable.”

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Posted 1 year ago

Hi Alastair, thank you for sharing your experience! We're happy to hear that Anthony was able to address your requests with patience and expertise. We'll be sure to pass along your kind words to him. If you need any further assistance, please don't hesitate to reach out!

Posted 1 year ago

“(i FOUND bRANDON TO BE AN EFFICIET AND COMPETANNT. I WOULD GIVE HIM TOP MARKS EXCEPT I WISH HE HAD EXPLAINED MORE THOROUGHLY WHY HE NEEDED TO INSTALL THIS PROGRAMME.”

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Posted 1 year ago

Hi Judith! We are proud to hear that Brandon gave you a great experience! We will pass on your feedback so he knows how to explain thoroughly when setting up programs to give a better experience next time! Thank you for the review.

Posted 1 year ago

“Sashika was very helpful and understanding. He has empathy for the older person who can sometimes find it hard to keep up with the ever changing technology. He has the gift of not making a person feel inferior or inadequate. A truly genuine person who is an asset to your company.”

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Posted 1 year ago

Hi Barbara, thank you so much for your kind review! We're happy to hear that Sashika was helpful and understanding. His empathy and ability to make everyone feel comfortable with technology are qualities we truly value. We're proud to have him a part of our team. Your feedback means a lot to us, thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,467 reviews