Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,826 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,826 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service - Vaughan delivered on all aspects of a talented technician. Great communication skills, expert knowledge, promptness, and extremely good customer service. All in all 10 out of 10.”

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Posted 1 year ago

Hi Naomi, thank you for your 5-star review. We’re so pleased to hear you’ve found our service fantastic, with special thanks to our awesome technician Vaughan! Great communication, expert knowledge, timeliness, and all-round excellent customer service are the standards we set for all our Geeks, so it’s great to see Vaughan delivering on that. We really appreciate your 10 out of 10 rating and the time you’ve taken to share your feedback. Thanks again!

Posted 1 year ago

“excellent service”

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Posted 1 year ago

Hi Rob! Thanks for your 5-star review! We're happy to hear you've found our service excellent. We're just a call away should you need more tech help in the future. Thanks again!

Posted 1 year ago

“Really happy with service, Angus was really helpful and thought of other ways to make things easier and save time. Would definitely use again.”

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Posted 1 year ago

Hi Emma, it's great to hear Angus was able to save you time by making things easier. We love to hear such great feedback and appreciate the 5-star review.

Posted 1 year ago

“Very happy with the service 😀 Explained everything that was being done on my laptop and how to keep it operating smoothly, unlike Noel Lemming where it was purchased 6 months ago.”

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Posted 1 year ago

Hi Diane, thanks for the great review. Glad we were able to offer some clear explanations and keep your device running smoothly. Happy computing!

Posted 1 year ago

“Really great service! I always get really nervous about doing anything with my computer because I feel so incompetant when it comes to technology, However my geek on wheels made it simple, he spoke plain language so I understood, and it felt so great to finally get my computer working for me rather than it being a source of pain 😂 Thaanks Chance”

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Posted 1 year ago

Hi Angela! Thank you for sharing this 5-star review! We know technology can feel overwhelming at times, so we’re glad our technician Chance was able to make things simple and get your computer working the way it should. We really appreciate you taking the time to share your feedback. Thanks again!

Posted 1 year ago

“Sam our Geek was efficient and very helpful. He explained tech things to me,a Luddite, which was really useful. I would thoroughly recommend the service.”

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Posted 1 year ago

Hello! Thank you for your 5-star review! We're pleased to hear our technician Sam was efficient, helpful, and overall accommodating to your tech needs. It's also great he explained things so you felt more confident with your technology moving forward. Thanks again for your feedback and we really appreciate your recommendation!

Posted 1 year ago

“A big thanks to Sam again, we have appreciated his help. Knowing we can call on your great team is a great comfort to us. Thank you again. Pauline & Malcolm Lay”

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Posted 1 year ago

Hi Pauline and Malcolm! Thank you for your 5-star review. It's awesome to hear our technician Sam provided you with the tech help you needed. Your kind words mean a lot, and knowing our team can give you that peace of mind makes us proud of the service we provide. Thanks so much for sharing your feedback, we appreciate it greatly!

Posted 1 year ago

“Anthony did a superb job.”

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Posted 1 year ago

Hi Chris! Thank you for your 5-star review. It's great to hear our technician Anthony did a superb job assisting you with your tech needs. We appreciate you taking the time to share your feedback, thanks again!

Posted 1 year ago

“Matta was concise in explaining and used simple yet practical comparisons to help understand the way a mac works. Will book him again”

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Posted 1 year ago

Hi Cynthia! Thank you for your 5-star review. It's important to us that we not only fix your tech problems, but that we also extend some of our tech expertise, in an easy to understand manner, so you feel more confident with your devices moving forward! So, it's great to hear our technician Matt is ensuring this. We look forward to assisting you with your tech needs in the future. Thanks again Cynthia!

Posted 1 year ago

“Jacob D was excellent today with setting up a new laptop with my partner, who has very limited computer skills, as well as installing a new PC screen and printer for me. He explained it all very clearly and effectively.”

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Posted 1 year ago

Hello! Thank you for your 5-star review! It's so great to hear our technician Jacob not only accommodated your tech needs, but also went ahead and extended some advice so both you and your partner felt more confident with your tech moving forward. We appreciate you taking the time to share your feedback, thanks again!

Posted 1 year ago

“Efficient, helpful service provided by Vaughan. Shall recommend to other village residents.”

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Posted 1 year ago

Hi Pam! Thank you for your 5-star review! It's great to hear you've found our service to be efficient, helpful and worth recommending to your fellow village residents. That is, with many thanks to our awesome technician Vaughan. We appreciate you taking the time to share your feedback. Thanks again!

Posted 1 year ago

“Thank you Steven excellent help”

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Posted 1 year ago

Hi Judith and Alexander! Thank you for your 5-star review. It's great to hear you felt the tech help you received was on par with excellent! That is, with many thanks to our awesome technician Stephen! We appreciate you taking the time to share your feedback with us, thanks again!

Posted 1 year ago

“Had a number of minor issues with printing some downloading and general computer care. Geeks were very good with prompt service fixed the issues and answered all our queries.”

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Posted 1 year ago

Hi Kate and Mark! Thank you for your 5-star review. It's great to hear you've found our service prompt and accommodating to your printing, downloading and general computer care issues! We're pleased all your queries were answered and we hope because of this, you feel more confident with your technology moving forward. Thanks again for the great feedback, we appreciate it!

Posted 1 year ago

“very pleasan t and helpful and most efficient”

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Posted 1 year ago

Hi Terry! Thank you for your 5-star review. It's great to hear you find our service pleasant, helpful and efficient. We appreciate you taking the time to share your feedback, so thanks again!

Posted 1 year ago

“Quick and Knowledgable service from Rob. Highly recommended.”

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Posted 1 year ago

Hi Wayne! Thank you for your 5-star review! It's great to hear you find our service quick and knowledgable, with many thanks to our awesome technician Rob. We appreciate you taking the time to share your feedback, and we're very grateful for your recommendation. Thanks again!

Posted 1 year ago

“Excellent service and accommodated my time schedule. Qick & efficient and work detail completes successfully.”

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Posted 1 year ago

Hi Dayle! Thank you for your 5-star review! We're so pleased you find our service excellent, quick, efficient and overall accommodating! We appreciate you taking the time to share your feedback, thanks again!

Posted 1 year ago

“The lovely technician named Sashika arrived promptly at 8.30am. to sort out the enormous problem I had created. My computer and mobile phone were both affected with my having rung a number I shouldn 't have and I had opened a big can of worms. I'm very impressed with how Sashika has restored a clean, safe computer and phone. I'd recommend him to everyone. Thanks Sashika.”

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Posted 1 year ago

Hi Jen! Thank you for your 5-star review and kind words. We're very sorry to hear you've had to deal with the after affects of a nasty scam. Scams are never fun, and even the most switched-on people can fall for them. So we urge you to not be too hard on yourself. It's great to hear that our technician Sashika was timely and restored your devices to be safe and free of nasty malware and viruses. We're just a call away should you need anymore tech help in the future. Thank you kindly for taking the time to share your feedback, and we very much appreciate your recommendation! Thanks again.

Posted 1 year ago

“Ben is excellent to work with and solved alot of our problems”

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Posted 1 year ago

Hi Barry and Jackie! Thank you for your 5-star review and kind words. It's awesome to hear our technician Ben was excellent to work with and ultimately was able to resolve your tech related problems. We appreciate you taking the time to share you feedback. So thanks again!

Posted 1 year ago

“Hi, Firstly your techs Ryan and Ben are excellent. However the estimate I was given was far less than $800 I was charged to swap laptops. Also Adobe / PDF had been forgotten by the team in your base (not by the techs) so had to be installed later. Possibly taken advantage of? Especially in these difficult economic times. Thank you. Praise for Ryan and Ben.”

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Posted 1 year ago

Hi Andrew, thank you for sharing your review. We are happy to hear that you were happy with our technicians Ryan and Ben and we will pass this onto to them. We are sorry to hear that the estimate didn't end up matching the final payment. Due to our service being an hourly rate, we cannot determine how long an appointment will take onsite and can sometimes take much longer than expected. In your situation, I can see the appointment appear to run for 5 hours onsite due to unforseen circumstances and I can see we also discounted 2 of those 5 hours due to the mistake of the missing PDF reader and the longer appointment to ensure that you were not paying for work that shouldn't have been charged to you. We hope this clears things up, but if you have any further questions, please don't hesitate to reach out to us and a manager will happily discuss these charges with you.

Posted 1 year ago

“Am pleased to use Geeks on Wheels. Nate was good and professional. Offered suggestions that might help in the application of our computer.”

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Posted 1 year ago

Hi Nina! Thank you for your 5-star review! It's great to hear our technician Nate was good, professional and extended some helpful advice so you could feel more confident with your computer. We appreciate you taking the time to share your feedback and are so chuffed you're pleased with our service. Thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,826 reviews