Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,917 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY HAPPY WITH THE SERVICE. ARRIVED ON TIME AND SORTED OUT ALL THE THINGS I ASKED HIM TO LOOK AT.”

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Posted 1 year ago

Hi Glenys, thank you for your generous 5-star review. We're so pleased to hear our service produced the results you were after! Thanks again!

Posted 1 year ago

“Job 431408 Thursday 20 June. We had Vaughan visit our home to do a WOF on our computer. He was very professional in his work and and great person to have help us. I won't mention that we are very primitive in our understanding of things electronic. Not only did Vaughan attend to the computer he also looked at our modem and expressed concern about it. We replaced it the same day. Needless to say we are very happy with you service - as always I must say. The computer runs much more efficiently than it did before Vaughan's visit. Many thanks Neal and Linda Taylor.”

Helpful Report

Posted 1 year ago

Hi Neal and Linda, thank you kindly for your 5-star review. It's so awesome to hear that our technician Vaughan went above and beyond to ensure you got the very best results from our service! Enjoy your improved computer and modem setup! Thanks again!

Posted 1 year ago

“Jared was excellent in dealing with our problem. He couldn't have been better in all respects. Thank you very much for your assistance.”

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Posted 1 year ago

Hi Amanda, thank you for your 5-star review. We're so pleased to hear that our technician Jared exceeded your expectations, ensuring you experienced the very best from our service! Thanks again!

Posted 1 year ago

“Justin was great would recommend him to anyone 👌”

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Posted 1 year ago

Hi Barry, thank you for your 5-star review. We'll be sure to pass along your kind words to our technician Justin. Thanks again!

Posted 1 year ago

“Kitt was excellent. He explained what he was doing and answered my questions in an engaged way. He clearly is enthusiastic about his work.”

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Posted 1 year ago

Hi there! Thank you for the kind review and 5-star rating, it's great to hear you found Kitt engaging and enthusiastic. We love answering our client's questions and helping them fully understand their devices. Thanks again and we hope to help again in the future!

Posted 1 year ago

“Lifesaver! Thanks Nick and Geeks on Wheels”

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Posted 1 year ago

Hi Charlie! Thanks for your 5-star review! We're so glad we could be of assistance! We're just a call away should you need any help with your technology in the future. Thanks again!

Posted 1 year ago

“Tim was very knowledgable and supportive of our printing issues. He understood what was required and offered additional sugestions for all our technology requirements. Good communication around his arrival time .”

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Posted 1 year ago

Hi Rob, thank you for your 5-star review! We're so pleased to hear our technician Tim ensured your experience with us was so valuable, from start to finish. Thanks again!

Posted 1 year ago

“Very professional. Installed successfully a variety of devices and showed how to operate them.”

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Posted 1 year ago

Hi Jane, thanks heaps for your 5-star review! We're glad to hear that your devices were installed successfully and that you gained valuable knowledge on how to operate them effectively, going forward. Thanks again!

Posted 1 year ago

“Excellent service. Solved all my issues quickly. Happy customer.”

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Posted 1 year ago

Hi Martin, thank you for your 5-star review! We're so pleased to hear you got the results you were after! Thanks again!

Posted 1 year ago

“Gerrad did a fully professional job checking the terminal state of the external disk and doing checks, updates and adjustments to the system. His pleasant manner and clear explanations were appreciated.”

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Posted 1 year ago

Hi Gerrard, thank you for your 5-star review and kind words. Awesome to hear our technician Jared professionally checked your external disk and system while maintaining a pleasant and accommodating manner! Thanks again.

Posted 1 year ago

“Excellent personality and a pleasure to have in the home. Explained each step, gave advice as required and recommendations when asked.”

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Posted 1 year ago

Hi Dennis, thank you for your 5-star review! We're so pleased your technician extended some of his tech knowledge and did so in a manner that was pleasant and accommodating! We're just a call away should you need tech help in the future, thanks again!

Posted 1 year ago

“Very helpful home visit to sort my problems on my computer”

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Posted 1 year ago

Hi there, many thanks for your kind review. We're glad to hear that our helpful technician could get your computer problems solved! We hope to help again in the future if needed.

Posted 1 year ago

“Really happy with the service from Ashvin. He is very knowledgeable but also very patient with customers like me who are not tech savvy. I feel much more confident about my computer and new phone and would thoroughly recommend Ashvin and Geeks on Wheels.”

Helpful Report

Posted 1 year ago

Hi there, we really appreciate the kind review of Ashvin's services, we will be sure to pass this on. At Geeks on Wheels, our core goal is taking Kiwis to a better place with their technology, so hearing that Ashvin helped to make you feel more confident about your devices is awesome news. Thanks again for the 5-star rating and recommendation.

Posted 1 year ago

“He came He saw He fixed. All good, with grateful thanks to Ben.”

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Posted 1 year ago

Hi Rory, thanks for the epic review! Will pass on the kind words to Ben.

Posted 1 year ago

“Wonderful service. Polite and very helpful personnel”

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Posted 1 year ago

Hi Graeme, many thanks for the kind review and 5-star rating. We're glad to hear you found our team members both helpful and polite, two qualities we strive for!

Posted 1 year ago

“Ash found a few things wrong with my device and spent some time tidying up and putting things right”

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Posted 1 year ago

Hi John, thank you for your 5-star review! Awesome to hear that Ashvin successfully diagnosed your device's issues and fixed them accordingly! Thanks again!

Posted 1 year ago

“Very help full and fantastic services would highly recomend geeks on wheels to any they explain everything in a way that's eay to unstand”

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Posted 1 year ago

Hi Helen, thank you for your 5-star review and recommendation! It's not only important to us that we simply fix your tech, but that we also impart some of our tech expertise in a manner that is understandable to everyone. This way you can feel more confident with your tech going forward. Thanks again!

Posted 1 year ago

“Chance was a friendly, paient technician who was very tolerant of my very basic computer knowledge. He responded to my queries at a level that I could understand. The session was very worthwhile, the only trouble it has given me more food for thought on areas i will need to investigate upgrading in the near future.”

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Posted 1 year ago

Hello! Thank you for your thoughtful 5-star review. We're glad to hear that you found our service accommodating, helpful and worthwhile, with many thanks to our awesome technician Chance! Thanks again.

Posted 1 year ago

“Fantastic service, as always. Alex got my computer up and running in less than 24 hours. I am extremely grateful. I have used Geeks on Wheels for over seven years and have always had excellent service.”

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Posted 1 year ago

Hi Sandra, thank you so much for your 5-star review! We're delighted to hear that you continue to receive the high-quality service you expect from us. We really do appreciate your loyalty over the years. We'll be sure to give our technician, Alex, a shout-out for ensuring your computer is up and running smoothly. Enjoy!

Posted 1 year ago

“Many thanks Chris for coming so promptly and answering all my questions.”

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Posted 1 year ago

Hi Corriene, thank you for your 5-star review. Awesome to hear that our technician Chris was timely and extended some of his tech expertise for you as well. We'll be sure to pass this along to Chris himself. Thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,917 reviews