Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,201 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,201 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with the service Angus provided in relation to the new computer installation”

Helpful Report

Posted 11 months ago

Hello! Thank you for your 5-star review! It's awesome to hear our technician Angus got your new computer installed for you. Enjoy your new set-up! Thanks again for your feedback!

Posted 11 months ago

“From making appointment to paying account very good service”

Helpful Report

Posted 11 months ago

Hi Barry, we aim to provide top-notch service from start to finish, so we're really glad to hear you experienced that. Thanks so much for your feedback and 5-star review!

Posted 11 months ago

“Arrived on time. Fixed the problem. Very efficient and knowledgeable. Information asked for delivered in language suitable for 77 year old computer illiterate lady!”

Helpful Report

Posted 11 months ago

Hi Margaret, thank you for your 5-star review. We're very happy to hear your experience with our service was timely, efficient and most importantly accommodating. We're just a call away should you need any tech help in the future! Thanks again!

Posted 11 months ago

“BenV is an enthusiastic tech with a comprehensive knowledge of his craft. He dealt with my problems efficiently, gave me some great tips and was patient with my questions.”

Helpful Report

Posted 11 months ago

Hello! Thank you for your kind words and 5-star review. We're happy to hear that our technician Ben consistently maintains an enthusiastic, efficient, and patient approach to resolving tech issues. We will certainly share your compliments with him. Thanks again!

Posted 11 months ago

“Excellent service from Anthony”

Helpful Report

Posted 11 months ago

Hi Janice, thank you for your 5-star review. We're pleased to hear you find our service excellent, with many thanks to our awesome technician Anthony! We're just a call away should you need any tech help in the future!

Posted 11 months ago

“James was very efficient. Solved my problem effectively and well”

Helpful Report

Posted 1 year ago

Hi John, thank you for your 5-star review. We're happy to hear that our technician James solved your tech problem competently! We're just a call away should you need tech help in the future. Thanks again!

Posted 11 months ago

“Tom was knowledgeable, 'on the ball', answered all my questionds and went about his work in a very efficient and professional way,”

Helpful Report

Posted 1 year ago

Hi Michael, thank you for taking the time to leave us a review! We're stoked that Tom was "on the ball" and got everything professionally sorted for you. Thanks again and we hope to help you with any tech troubles you may have down the line.

Posted 1 year ago

“we are really happy for the service to help us with our laptops Rob was excellent explain thing really well if need help again wewill call Geeks for sure cheers Alexis”

Helpful Report

Posted 1 year ago

Hi Alexis! Thank you so much for the kind review we are thrilled to hear Rob was able to help with anything and get it all sorted, we will pass on your kind feedback to him. Thanks again and we look forward to assisting in the future should you need it.

Posted 1 year ago

“Fantastic service. Explained everything that he was doing and advised on how to prevent future problems”

Helpful Report

Posted 1 year ago

Hi Alison, thanks so much for your 5-star review! We're glad everything got sorted out and that you got some handy tips to avoid future tech problems. Thanks again!

Posted 1 year ago

“Jacob rang to say when he would arrive. Was on time. Friendly and helpful.”

Helpful Report

Posted 1 year ago

Hi Craig, thank you for your 5-star review! It's awesome to hear your experience with our service was timely and accommodating. We're just a call away should you need tech help in the future!

Posted 1 year ago

“I can always rely on the Geeks. They are professional and efficient and get the job done without fuss. Thank you, Geeks. Don't be 'up the creek' without a Geek!”

Helpful Report

Posted 1 year ago

Hi Moya! Thank you for your 5-star review! We're happy to hear that you can rely on our service for your tech needs. Your kind words mean a lot to us, and we're glad we're meeting your expectations! Thanks again!

Posted 1 year ago

“Very pleased with printer he delivered and he spent time showing me how it works!! Alison Simonsen”

Helpful Report

Posted 1 year ago

Hi! Thank you so much for your 5-star review! We're happy to hear that our technician was able to help you set up your new printer and even guide you through how it works. Enjoy your new printer, and thanks again for your kind words!

Posted 1 year ago

“Many thanks to Angus who very quickly sorted the problem I had with my laptop. He then efficiently reviewed my operating systems and offered upgrades which I was unaware of.”

Helpful Report

Posted 1 year ago

Hi Laurie, thank you for your 5-star review. We're happy to hear our awesome technician Angus was able to sort out your laptop problem in a timely manner, as well as offer some upgrades! We're just a call away should you need any tech help in the future. Thanks again!

Posted 1 year ago

“Whatever they are paying Ben it isnt enough, spectacular service”

Helpful Report

Posted 1 year ago

Hi Lune, thank you for your 5-star review, we're happy you found our service spectacular thanks to our awesome technician Ben! We'll be sure to pass along your kind words to him!

Posted 1 year ago

“Great service. Got the job done quickly. Wouldn't take my laptop into a shop again for repair.”

Helpful Report

Posted 1 year ago

Hi Murray, thank you for your 5-star review! We're happy to hear that our timely and efficient service has boosted your confidence in us. Remember, we're just a call away if you need any tech assistance or computer/laptop repairs in the future! Thanks again!

Posted 1 year ago

“Reuben was great and sorted out the problem.”

Helpful Report

Posted 1 year ago

Hello, thank you for your review! We're happy to hear you're pleased with the outcome of Reuben's visit and that your tech problem was resolved.

Posted 1 year ago

“Found Rob very helpful, communicated well (no geekspeak). Main problem sorted very quickly,offered help with other devices - has actually saved me money on protection I don't need. I asked him plenty of questions, all answered willingly and clearly. In short, very much worth the cost and would not hesitate to use him again.”

Helpful Report

Posted 1 year ago

Hi there, we believe it's important that our technicians explain things in a way everyone can understand. Our goal is to leave you feeling more confident with your tech! We're glad we could sort out your main problem and fix some smaller issues too. If you need tech help again, just give us a call. Thanks for your 5-star review!

Posted 1 year ago

“On time, very professional and friendly. Happy to explain everything they were doing and also to make some suggestions going forward. Perfect!! Cheers Jo”

Helpful Report

Posted 1 year ago

Hi Jo, thank you for your 5-star review! We’re super happy to hear that our service was timely and helpful for you. Hope you grabbed some handy tech tips to make you feel more confident with your devices going forward! Thanks again!

Posted 1 year ago

“Absolutely impressed with the level of professionalism from Paikea. Would highly recommend Geeks on Wheels.”

Helpful Report

Posted 1 year ago

Hello, thank you for your 5-star review! We're thrilled to hear that Paikea exceeded your expectations with his professionalism—exactly what we aim for with all our technicians. Thanks again for your recommendation!

Posted 1 year ago

“was worried service wasn't going to be as good as my previous ones were with Regan and Andy but it was soo happy thankyou. Andrea”

Helpful Report

Posted 1 year ago

Hi Andrea, thank you for your 5-star review! While each of our techs have their own strengths in technology, we work hard to make sure everyone delivers a top-notch service. It's awesome to hear you've noticed the consistency in our service! Thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,201 reviews