Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,918 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again excellent work. Thanks for all the advice and hints on how to improve things.”

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Posted 1 year ago

Hi Susan, thank you for the 5-star review. We're happy to hear you have found our service consistently excellent. It's important to us that we not only 'fix your tech', but that we also impart some of our expertise so you can feel more confident with your tech going forward. Thanks again!

Posted 1 year ago

“Very good service by Jack thank you.”

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Posted 1 year ago

Hi Caroline, thank you for your 5-star review. Awesome to hear, thanks to our technician Jack, that you had such a positive experience with our service! Thanks again!

Posted 1 year ago

“He did a very good job in finding the caurse of the problem I had with my internet outage.”

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Posted 1 year ago

Hi Willy, thank you for the 5-star review. We're happy to hear your internet issues were resolved. Thanks again!

Posted 1 year ago

“Justin did a great job sorting out a number of issues with our computer and giving some other advice on devices we have.”

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Posted 1 year ago

Hi Iain, thank you kindly for the 5-star review. It's fantastic to hear that our technician, Justin, not only resolved your computer issues but also provided valuable advice on operating your other devices. Thanks again Iian!

Posted 1 year ago

“Easy to book, good advice, timely”

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Posted 1 year ago

Hi Fiona, thank you for the review! We're very glad to hear you had such a positive experience with us.

Posted 1 year ago

“Easy booking, short waiting time. Prompt service. Good communications. Great work, exactly what I needed, quickly sorted and well explained”

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Posted 1 year ago

Hi John, thank you for your 5-star review and your kind words. We're so pleased to hear your recent experience with us was timely, accommodating and met all of your needs! Thanks again!

Posted 1 year ago

“Justin A is amazing! Really helpful and super knowledgeable without being condescending. My whole tech situation was stressing me out, but it's solved now and i feel so much better. Cannot recommend enough.”

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Posted 1 year ago

Hi Madeleine! Thank you for your 5-star review and recommendation. We're very happy to hear that our technician Justin not only solved your tech issues, but did so in a respectful manner. Thanks again for your kind words.

Posted 1 year ago

“Many thanks to Julianne from Geeks on Wheels for the prompt, efficient and friendly service. Am looking forward to many years of hassle-free computering now that I belong to Geeks Plus!”

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Posted 1 year ago

Hi! Thank you for your 5-star review. We're very proud to hear that our technician Julianne provided a timely and accommodating experience for you! And, welcome to Geek Plus! Thanks again!

Posted 1 year ago

“Jared was polite, analysed the issues quickly, sorted what was possible to be fixed and was helpful when asked for advice re replacing my aged computer.”

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Posted 1 year ago

Hello! Thanks for the awesome 5-star review. It's great to hear that Jared quickly fixed your tech issues and was super polite too. We really appreciate it!

Posted 1 year ago

“Vaughan was very effective and helped with all my queeries and showed me how to do the things I asked. Also updated my scanner and advised and implemented additional One Drive folders”

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Posted 1 year ago

Hi Simon, thank you for your 5-star review! We're pleased to hear that Vaughan went above and beyond with your technological problems and your queries. Thanks again!

Posted 1 year ago

“Any of your service people have been first class.”

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Posted 1 year ago

Hi Lorraine, thank you for your 5-star review. We're delighted to hear that you've consistently found our technicians to be of high quality throughout your experience with us. Thanks again!

Posted 1 year ago

“Donovan was great and resolved a few issues. Thanks”

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Posted 1 year ago

Hi Don, thanks for the 5-star review. We're always happy when our customers are happy! We hope to help with any tech troubles in the future.

Posted 1 year ago

“Great service, very prompt and efficient. James was really helpful, he listened and provided solutions, all in a friendly and timely way. Much appreciated.”

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Posted 1 year ago

Hi there, thank you for the 5-star rating and positive review. It's great to hear that James was able to provide solutions all in a friendly helpful manner. We hope to be of assistance again in the future, thanks!

Posted 1 year ago

“Great service as always”

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Posted 1 year ago

Hi Anne, many thanks for te positive review and 5-star rating, we hope to be able to help again in the future!

Posted 1 year ago

“Brilliant service. So much done in an hour. Thank you”

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Posted 1 year ago

Hi Ann, we're glad to hear we could get your tech issues sorted! Thank you for the 5-star review, we hope to help in the future!

Posted 1 year ago

“Kitt very helpful & patient”

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Posted 1 year ago

Hi Marion, thank you for the feedback and 5-star review, we'll be sure to pass on your kind words to Kitt!

Posted 1 year ago

“Amandeep was fantastic showing the parts cthen need fixing”

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Posted 1 year ago

Hi Grant, thank you for the 5-star rating and positive feedback, we'll be sure to pass it on to Amandeep. Thanks again!

Posted 1 year ago

“Justin was extremely helpful. He set up easy access to my emails and documents on my new computer.”

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Posted 1 year ago

Hi Margaret, thank you for your kind words and 5-star review. We're glad to hear you found Justin to be extremely helpful with setting up your new computer. We'll be sure to pass on your kind feedback, thanks again!

Posted 1 year ago

“Great Service from Jarred. Only thing ( that is out of Jarred's control) is your charging times. These appear to be for half hour or an hour. Maybe look at 15 minute times for charge out?.”

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Posted 1 year ago

Good Morning Hilary, thanks for leaving us a review! We really appreciate the feedback! I have looked into the specifics of your booking and it appears you have been overcharged for time on this occasion. Please reach out to us on 0800 424 335 and ask to speak to Andy to sort a resolution. Thanks!

Posted 1 year ago

“Geeks on Weels where excelent to deal with on the phone and the technician arrived exactly on time. When I need help with my computer set up it is because I am out of my depth. Therefore to have Amandeep come to my house and explain everything and not make me feel stupid is very appreciated.”

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Posted 1 year ago

Hi Richard, it's great to hear that Amandeep was able to assist with your computer setup. We appreciate the 5-star review and will be sure to pass on your kind feedback.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,918 reviews