Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,370 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Tricky issue solved in an hour plus helping with other IT related questions. Highly recommend!”

Helpful Report

Posted 4 years ago

Hi Sanel. GREAT feedback and thank you!

Posted 4 years ago

“Great service by Weonsuk, always a pleasure having him in our house Phil and Maggie”

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Posted 4 years ago

Hi Phil and Maggie. We are really grateful for your feedback. We’re looking forward to the next time we can help you. Thank you!

Posted 4 years ago

“Excellent friendly service”

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Posted 4 years ago

Thanks, Nigel!

Posted 4 years ago

“Helpful and comprehensive. Worked through my list of issues and made every effort to help me understand action being taken or recomended.”

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Posted 4 years ago

Hi Ross. Your positive experience reaffirms our focus on customer satisfaction. Glad we could help with all your issues. Thank you for the feedback!

Posted 4 years ago

“Michael was personal, friendly, quick, thorough and successful in problem solving our account issues. His manner is very reassuring, his multifunctioning obvious, his charm genuine and real.”

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Posted 4 years ago

Hi Peter. It’s incredibly satisfying to get such great feedback. We’ve passed this feedback onto Michael as it’s important he gets recognition for a job well done. Thanks for the great review!

Posted 4 years ago

“Very professional and knowledgeable. I had a motherboard and chip replacement and I am 100% satisfied with the result and the cost.”

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Posted 4 years ago

Hi Hans. It’s great to hear you rate our service so highly. We work really hard to offer the BEST customer experience so thank you for your feedback.

Posted 4 years ago

“We have found Geeks on Wheels helpful prompt and reliable”

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Posted 4 years ago

Thanks for the great review!

Posted 4 years ago

“Fantastic support and service .Michael was AWESOME and explained multiple aspects of how I could facilitate safer use of my computer”

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Posted 4 years ago

Hi Karen. We’re pleased you had such a great experience. We’ve passed this feedback onto Michael as it’s important he gets recognition for a job well done. Thanks!

Posted 4 years ago

“Very helpful and friendly service.”

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Posted 4 years ago

Thank you for the 5-star review, Richard!

Posted 4 years ago

“Very helpful, knowledgeable and explained everything that he needed to do, was doing and why.”

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Posted 4 years ago

Good to hear you had such a positive experience, Jo. Thank you for the feedback!

Posted 4 years ago

“Not satisfied with progress up to the 7th November. Vodafone Geeks service delivery arrangements should become an isdue for the customer.if there is a problem with the equipment supplied by Vodafone tslk to Vodafone”

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Posted 4 years ago

Hi Christopher. We work really hard to offer the best customer experience so while we are obviously disappointed, thank you for your feedback. It sounds like there has been some confusion between Vodafone and ourselves in this case. After talking to you today, we have discounted your appointment due to this confusion and if you would like to further discuss the outcome feel free to contact us on 0800 424335 and ask to talk to AndyP.

Posted 4 years ago

“Arrived on time introduced himself, explained everything he was doing in a way I could understand offered me advice on anti virus software. Was polite and respectful.”

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Posted 4 years ago

Hi Joanne. Thank you for the great review! It’s awesome to be able to help keep you protected. Our technicians really value positive feedback. We’re hopeful we can help you again sometime in the future.

Posted 4 years ago

“Paul was very helpful He set us up to the live streaming of my wifes mothers funeral service in Perth West Australia.We were able to see it on our large tv many thanks to Paul”

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Posted 4 years ago

Hi Kevin. Thank you. Satisfied customers mean so much to us. Great to hear we were able to set up your TV to show the service. Paul will be delighted with your feedback. We'll let him know. Thanks again!

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thanks Geoff!

Posted 4 years ago

“Brilliant service. On time, well dressed and presented. Nice guy! Sorted not only my basic issue but a few other forgotten annoyances. FredT was my Geek and look forward to working with him again in the future. Highly recommend your services.”

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Posted 4 years ago

Hi Sandi. Thanks for leaving us such a wonderful review. Satisfied customers make us smile. Awesome that we were able to help with more than just your original issue. We’ll pass on your kind words to Fred. He will be thrilled. We’re looking forward to the next time we can help you.

Posted 4 years ago

“fantastic service, efficiency and knowledge - went above and beyond thank you to Peter”

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Posted 4 years ago

GREAT feedback and thank you, Rachael. We’ve passed this feedback onto Peter as it’s important he gets recognition for a job well done.

Posted 4 years ago

“awesome service Paul was very professional and will ask for him again”

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Posted 4 years ago

Hi Darion. It’s incredibly satisfying to get such great feedback. Thank you!

Posted 4 years ago

“We were very pleased with the service provided by Heath. He was very pleasant to deal with and patiently listened to my probably not very clear explanation of the problems being experienced. He identified the key problem quickly after arrival and advised the action he considered required, explained the computer would be taken off site to Geek premises to be attended to and when it would be returned. It was returned 4 days earlier than initially indicated. (Note: We will phone Geeks tomorrow as 2 new problems were identified today.)”

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Posted 4 years ago

Hi. Thanks for sharing your experience. We work really hard to offer the BEST customer experience so thank you for your feedback. We're glad that Heath was able to provide a much quicker turn-around time. We will get Heath to give you a ring you tomorrow to help sort out the remaining issues.

Posted 4 years ago

“Great! Solved my problem!”

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Posted 4 years ago

Hi Sandy. Thank you for your feedback!

Posted 4 years ago

“Geek Reuben was prompt, respectful, answered all queries and gave information that was easily understood. Thank you very much.”

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Posted 4 years ago

Thanks for sharing your experience. We’ve passed this feedback onto Reuben as it’s important he gets recognition for a job well done.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,370 reviews