Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,575 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am very pleased with Mike's 2 visits so far. He has done such a lot for our computer which was in a complete mess. And has given me already some confidence. I will ask for him again in the near future, just have to sort out very important things for my husband, who was been in Tauranga hospital since Christmas and has to go into total hospital care. You can imagine the heartache and confusion etc. Mike has been and still is a great support for me.”

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Posted 4 years ago

Thanks Doris! Sounds like Mike has gone above and beyond simply fixing your computer issues for you! That's fantastic! We look forward to being able to help again in the future when needed. We hope your husband is okay!

Posted 4 years ago

“Had a call out by Geeks on wheels and Justin was the technician absolutely professional and thorough and totally covered everything off, thoroughly recommend, thanks very much Justin very knowledgeable and happy with the outcome today”

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Posted 4 years ago

Hi Carol! We are thrilled you loved your experience. It’s awesome to be able to help. Justin will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 4 years ago

“Yuri helped me out quickly and explained everything as he worked. Highly recommended.”

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Posted 4 years ago

Thanks Gary! Yuri will be pleased he was so helpful to you!

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thanks Ren!

Posted 4 years ago

“James was most helpful and solved our problems efficiently”

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Posted 4 years ago

Thanks Barbara! We reall appreciate the feedback!

Posted 4 years ago

“Michael was great. Helpful and informative.”

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Posted 4 years ago

Hi Lynda. GREAT feedback and thank you.

Posted 4 years ago

“Weonsuk was amazing. Highly recommend. Friendly, helpful and just a nice guy.”

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Posted 4 years ago

Thanks Trish! Weonsuk will be pleased with your feedback!

Posted 4 years ago

“Callum sorted out all my questions and tidied up my computer for me. Installed my Malware subscription. Thank you. Jeanetteo”

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Posted 4 years ago

That's great to hear! Thanks Jeanetteo! Good to hear you're all protected from Malware and viruses with your new subscription!

Posted 4 years ago

“Excellent cost effective service by an obliging and knowledgeable Geek......Kevin”

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Posted 4 years ago

Thanks Kevin! We really appreciate the great feedback!

Posted 4 years ago

“JP was fantastic - not just technically competent but very friendly and great communicator”

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Posted 4 years ago

That's our JP! Thanks for the awesome feedback Jenni! He will be pleased!

Posted 4 years ago

“I was very pleased with the help I received from the serviceman who solved my computer problems quickly . His advice was very much appreciated as I am a senior and sometimes find information re computors a little hard to grasp' Thank you”

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Posted 4 years ago

Thank you Barbara! We work really hard to be able to explain complex computer concepts in normal English for our customers! It's great to hear we were able to give easily understood advice in your appointment! We look forward to being able to help you again in future.

Posted 4 years ago

“CallumB arrived early, he totally made my day by fixing my laptop issue and I kept saying to him "omg you have no idea" that your guys service is awesome, I didn't have to take it to some place in Wellington or pick it up. I will be totally recommending you guys :) awesome stuff Thanks Heaps :)”

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Posted 4 years ago

Hi Lisa! Thanks for the review! It's really awesome to hear that Callum was able to make such a good impression on your day during his appointment! He will be pleased when we pass this feedback onto him. We look forward to being able to help you again should you need us in the future.

Posted 4 years ago

“My first experience of GOW and I would recommend the service highly. Fred was punctual, efficient, authoritative and consultative. This met my expectations completely. Thank you!”

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Posted 4 years ago

WOW! Awesome feedback and thank you, Alan. Good to hear you had such a positive experience. Fred will be thrilled to hear your kind words. We look forward to the next time we can help you with your technology.

Posted 4 years ago

“Harry was very good and got my laptop going again.”

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Posted 4 years ago

Hi Ruth. It’s awesome to be able to help. Thanks for the 5-star review!

Posted 4 years ago

“He was brilliant - arrived dead on time. Friendly, helpful, personable and got the job done within the first hour. Would high,y recommend. Thank you. This is a very professionally run business.”

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Posted 4 years ago

Hi Jenny. It’s incredibly satisfying to get such great feedback. This review made our day. We pride ourselves on providing a great reliable service. Next time you or anyone you know needs tech help we would be pleased to help. Thank you for your feedback!

Posted 4 years ago

“Really appreciated your ability to give us an appointment at short notice for a business problem however your staff member spent only 30 minutes here and just tried to sell us a new computer. The next day we had to get someone else in to help who just 'cleaned' our computer and it was back to perfect. He said Geeks are only interested in sales and not service which was our experience.”

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Posted 4 years ago

Hi Angela. Really sorry that was your experience and we are keen to talk further with you about it. We are certainly surprised that is how you felt given that over 95% of our appointments are pure service solutions that do not involve a new system sale. After talking this over with the tech, I absolutely reassure you that he made that recommendation in your best interests but he possibly could have done a better job of talking through all options with you. As mentioned I am still keen to discuss this further so please feel free to give us a call on 0800424335 and ask to talk to AndyP.

Posted 4 years ago

“Thank you very much Michael 5/5 Regards Elsie”

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Posted 4 years ago

Thanks for the 5-star review, Elsie!

Posted 4 years ago

“Pleasant and informed”

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Posted 4 years ago

Hi Susan. Thank you for the feedback!

Posted 4 years ago

“Very efficient and helpful service again. Made the process (of setting up a new email address and syncing with phone) very straightforward. Very thorough - checking and updating systems and tidying to speed up our systems. Thank you Geeks on Wheels for another really helpful and satisfying service.”

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Posted 4 years ago

We really appreciate feedback from our customers about their experience. It’s awesome to be able to help with setting up your e-mail address on your devices. Next time you or anyone you know needs tech help we would be pleased to help. Thanks again for your feedback!

Posted 4 years ago

“Excellent service, very impressed and grateful.”

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Posted 4 years ago

Good to hear you had such a positive experience. Thank you so much.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,575 reviews