Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,686 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,686 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Rence was great , got to the bottom of issues straight away and sorted them out without delay Will use Geeks On Wheels again”

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Posted 4 years ago

Thanks for leaving us such a wonderful review Dennis! Great to hear Rence was able to help you out with your computer issues! We look forward to seeing you again!

Posted 4 years ago

“Dont contact me ever again You needlessly cost me $152”

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Posted 4 years ago

Hi Roy. We’re sorry you had a poor experience. We have waived your appointment cost as it falls under our No-Work No-Fee Guarantee. We work really hard to offer the best customer experience so while we are obviously disappointed, thank you for your feedback.

Posted 4 years ago

“Very satisfied. All aspects of your service have been excellent. Most grateful for the work done and the advice given.”

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Posted 4 years ago

Thanks John. Thrilled customers make our day! Awesome that we were able to help with your issues and even give advice along the way.

Posted 4 years ago

“Excellent service both online and in person. Extremely helpful staff who are extremely competent and knowledgeable.”

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Posted 4 years ago

Your positive experience reaffirms our focus on customer satisfaction. We do our best!

Posted 4 years ago

“All good, Donnavan was very helpful and got the machine running good again. Cheers.”

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Posted 4 years ago

Thanks Colin! Donavan will be pleased he was able to help you out.

Posted 4 years ago

“amazing , brought us into the modern world”

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Posted 4 years ago

Thanks Elizabeth! Welcome to the modern high-tech world!

Posted 4 years ago

“Justin was great - fixed a variety of internet issues, pleasant and efficient.”

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Posted 4 years ago

Great to hear Jane! Glad to hear that Justin was able to help you out.

Posted 4 years ago

“It is good to have simple instructions. Paul fixed the problem.”

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Posted 4 years ago

Thanks for the review Jos. Paul will be pleased he was able to help you out.

Posted 4 years ago

“Joseph was excellent as before well done with your choice of staff.”

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Posted 4 years ago

Thanks for your review! We really appreciate it.

Posted 4 years ago

“Justin's pleasantly delivered service accomplished what I wished for ! What more can I say ?”

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Posted 4 years ago

That's awesome Peter. Enough said!

Posted 4 years ago

“Callum was so helpful, friendly, obliging and not disparaging! I will certainly use him again as he was very informative and willing to work on a problem until resolved. Thankyou Callum much appreciated. Anne Sinclair”

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Posted 4 years ago

Hi Anne. We really appreciate feedback from our customers about their experience. Callum will be delighted with your feedback. We’re here to help in any way we can.

Posted 4 years ago

“What is there to say? As usual, the service was spot on. Sorted out my wife's laptop and PC, and installed a wifi card in my PC.”

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Posted 4 years ago

Thanks for leaving us such a wonderful review Hugh. It's pleasing to hear we were able to get everything sorted for you. We look forward to being able to help you again in the future.

Posted 4 years ago

“The whole process from booking the appointment to completion of the job was efficient and stress free. Justin was fab, and I’d definitely call them again without hesitation.”

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Posted 4 years ago

Hi Vicki. Good to hear you had such a positive experience. It's great to hear that all the steps along the way to get you all sorted were relaxed and easy. Justin will be pleased he was able to help you out. Thank you again.

Posted 4 years ago

“Fantastic service and expertise from very capable technician - who quickly completed our transfer over to fibre and set up all our devices.”

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Posted 4 years ago

Hi Carol. It’s incredibly satisfying to get such great feedback. It’s awesome to be able to help with your internet connection. Next time you or anyone you know needs tech help we would be pleased to help. Thanks!

Posted 4 years ago

“Punctual, friendly efficient service, with explanations made clearly to a "non-IT" person!”

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Posted 4 years ago

Hi Russell. It’s incredibly satisfying to get such great feedback. We work really hard to offer the BEST customer experience so thank you for your feedback.

Posted 4 years ago

“Very happy with complete service from start to finish.”

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Posted 4 years ago

Thanks for the great feedback Gordon. It's awesome to be able to help.

Posted 4 years ago

“Fred was fantastic. Arrived on time and very helpful and knowledgeable. Also very patient with me! Thanks so much for the help, I really appreciate it!”

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Posted 4 years ago

Hi Kim. We work really hard to offer the BEST customer experience so thank you for your feedback. Fred will be thrilled to hear your kind words. We’re looking forward to the next time we can help you.

Posted 4 years ago

“More than very good, GREAT SERVICE. Technician was sympathetic to my complete lack of technical knowledge and made everything I needed work. Can not speak too highly of the service given.”

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Posted 4 years ago

Hi. It’s incredibly satisfying to get such great feedback. We’re looking forward to the next time we can help you.

Posted 4 years ago

“Callum is my #1 geek. He was polite, knowledgeable and engaging right from the get go. I’m no good with technology at all, and after my session it was like all my troubles disappeared. I’ll be signing up for Geek membership as soon as I can. Made my week.”

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Posted 4 years ago

It’s incredibly satisfying to get such great feedback. Callum will be proud! He prides himself on giving our customers a great experience. We look forward to the next time we can help you with your technology.

Posted 4 years ago

“I paid $152 for an hour. The problem was not fixed. Nothing done. Very poor service. Will never call your company again and will never recommend your company to any of my friends.”

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Posted 4 years ago

Hi Joe. We are so sorry. That feedback is certainly not what we like to hear from our customers. Thanks for taking the time to discuss this with me over the phone. I understand from our conversation, the cameras were faulty and returned. We are happy to help set up your new cameras. It’s important we resolve this and deliver a better experience next time. Can you please make contact with us on 0800 424 335? Please just ask for Kevin.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,686 reviews