Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,369 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,369 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Weonsuk was brilliant. Explained his actions logically so I could follow, and solved all my issues.”

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Posted 4 years ago

We’re really pleased you had such a great experience. Weonsuk will be delighted to hear such kind words. Thank you for the wonderful review!

Posted 4 years ago

“I contacted Geeks call centre for help after having ongoing problems with Vodafone, following a move from Wellington to Tauranga. I was quickly starting to lose my patience and sanity. Mike(Tauranga)responded and, without exaggerating, was my life saver. He patiently resolved the rather complex connectivity issues in my home and successfully managed to get Vodafone to complete my fibre connection and broadband plan, something they had failed to do as per my request a month earlier. Thank you Geeks and thank you Mike. Your team never let me down.”

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Posted 4 years ago

Thanks for such an awesome review Shirley! It's great to hear Mike was able to come in and get your internet issues sorted after you were having issues with your ISP. We will pass on your feedback for Mike to him as it's important he gets the credit he deserves! Thanks again for leaving us such a great review! See you next time!

Posted 4 years ago

“Outstanding service. Mike was professional patient and explained everything he was doing. He sorted everything quickly and quietly. Would not hesitate in recommending it. One billion stars out of one billion.”

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Posted 4 years ago

Wow, such amazing feedback Jody! We really appreciate feedback from our customers about their experience. We’ve passed this feedback onto Mike as it’s important he gets recognition for a job well done. We’re hopeful we can help you again sometime in the future. Thank you!

Posted 4 years ago

“A very helpful pleasant young man with lots of patience as well.”

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Posted 4 years ago

Hi Graeme. Thanks for sharing your experience. We’re looking forward to the next time we can help you.

Posted 4 years ago

“Mike P performed a complete service on my computer and I am very pleased with the results. Thank you.”

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Posted 4 years ago

Thank you for the feedback, David. Satisfied customers mean so much to us. MikeP will be thrilled to hear your kind words.

Posted 4 years ago

“many thanks for prompt pleasant service, sorted me out. many thanks. BAS”

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Posted 4 years ago

Thanks Barbara! Satisfied customers make us smile. Thank you for the feedback!

Posted 4 years ago

“Brilliant. So helpful and explains everything which is good when you aren't flash on technology”

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Posted 4 years ago

Thanks for the feedback! It’s awesome to be able to help.

Posted 4 years ago

“Only one of three tasks (the easiest) completed. Poor follow up”

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Posted 4 years ago

Hi there. If you’re not pleased, we’re not pleased. We are sorry for your experience and thank you so much for bringing this to our attention. We set very high standards of customer satisfaction and we’re sorry to hear that this standard has not been met. We want to investigate this further. Please can you call 0800 424 335 and ask to speak to AndyP so we can work with you to resolve this as quickly as possible.

Posted 4 years ago

“Reuban was very polite and engaging. very professional in his job.”

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Posted 4 years ago

Reuben will be glad to hear you had a good experience! Thanks for the feedback!

Posted 4 years ago

“Friendly and great service”

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Posted 4 years ago

Thanks Pam!

Posted 4 years ago

“excellent communication and outcome”

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Posted 4 years ago

Thanks Bill, that's great to hear!

Posted 4 years ago

“As usual it was a pleasure to have a 'Geek' to get rid of the clutter on my computer and so a myriad of other things, none of which I understand! Rohan was the technician/engineer who did the work on my computer, and Geeks on Wheels can be commended for the standard of their employees. Rohan came to work on my computer yesterday - he is a very polite and professional person, appears very intelligent, and certainly is a good ambassador for Geeks on Wheels.”

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Posted 4 years ago

Hi Andrea. We’re really pleased you had such a great experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Rohan will be delighted with your feedback. Thanks for taking the time to review our services.

Posted 4 years ago

“I have used Geeks on Wheels in the past because they can come to my door, and they know what needs to be done to fix my devices. This saves so much precious time than me taking it somewhere to have it looked at. Today, Rence fixed the problems that were affecting my laptop, iPad, & mobile phone. He was so efficient and knew exactly where the problems were. All devices are working perfectly now and everything is set up that is Best For Me. Thank you. I am very grateful for your service.”

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Posted 4 years ago

Wow, such amazing feedback Anna! We really appreciate feedback from our customers about their experience. We’ve passed this feedback onto Rence as it’s important he gets recognition for a job well done. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 4 years ago

“Easy to deal with. Always polite and helpful.”

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Posted 4 years ago

Great to hear we achieved our goals! Thanks Doreen!

Posted 4 years ago

“Great service problem fixed quickly as usual”

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Posted 4 years ago

Thanks Paul! We really appreciate the feedback.

Posted 4 years ago

“Sam was great to deal with and very professional Highly recommend”

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Posted 4 years ago

Thanks Richard! That's great to hear!

Posted 4 years ago

“Great service, great staff (Paul from Hamilton), very happy indeed.”

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Posted 4 years ago

Thanks Fi! Great to hear you're happy!

Posted 4 years ago

“excellent as usual some kind and helpful”

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Posted 4 years ago

Hi Gaye! Thanks for the great feedback!

Posted 4 years ago

“Paul was exceptional in his skill and communication in fixing both our printer problems and Bose system. So pleased.”

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Posted 4 years ago

Thanks Kathy! Paul will love you hear your wonderful feedback! We look forward to being able to help you again for any future computer needs!

Posted 4 years ago

“We have been helped by Geeks for a long time now and they have never disappointed. James was very helpful and sorted our printer problem very quickly.”

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Posted 4 years ago

Hi Geraldine, Thanks for the great feedback! James will be really pleased you had such a great experience with him!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,369 reviews