Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,581 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,581 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sanju was very helpful and spent some helpful time with me”

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Posted 6 years ago

Hi Judy, thanks for the feedback, much appreciated! 👍

Posted 6 years ago

“James was very knowledgeable and did an excellent job. We would be very happy to have him any time in the future we need help”

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Posted 6 years ago

Hi Veronica, thanks that's great to hear, James is ready whenever you need him!

Posted 6 years ago

“Very easy to deal with and was patient when working through a tricky problem.”

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Posted 6 years ago

Hi Kaye, thanks for the feedback 👍 !

Posted 6 years ago

“Armon is always very professional, friendly, helpful, patient and is an excellent teacher. Being a cat-lover is an added bonus. I'm sorry Andy (my first Geek), but Armon is now my favourite Geek. You guys rock! Thanks so much.”

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Posted 6 years ago

Hi Clare, thanks for the great feedback! I'm sure Andy will try and win back your affection and Armon will love to hear he's taken Andy's spot as your favourite, hehe! Who doesn't love cats!

Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

Thanks! 😁

Posted 6 years ago

“Knowledgeable, friendly service. Thank you Phillip.”

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Posted 6 years ago

Hi, thanks for the review! I'll pass this onto Phillip 👍

Posted 6 years ago

“very pleased with the service I received”

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Posted 6 years ago

Thanks Mrs Quinn! If you ever need Jacobs help again in the future, you know where to find him!

Posted 6 years ago

“Dexter was brillant. If excellent was there I would have highlighted that.”

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Posted 6 years ago

Thanks Gayle! We think Dexter is brilliant too! (Not that we're biased or anything 🙈)

Posted 6 years ago

“Andy was methodical, professional, and friendly, and solved my issues with no problem whatsoever. This is the second time I have used Geeks and continue to be impressed by their service.”

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Posted 6 years ago

Thanks Mike, really appreciate the review - I'll pass this onto Andy 👍

Posted 6 years ago

“very happy all going well thank you Dan”

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Posted 6 years ago

Hi George, great to hear! Thanks for the review, will pass this on to Dan

Posted 6 years ago

“Absolutely excellent service. My Computer issues were solved quickly. The main problem relating to the Clearnet departure. Despite it being a tricky solution - one that the Vodafone technicians hadn’t been able to solve with remote access. Very pleased would definitely contact again for any future issues. Good price too.”

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Posted 6 years ago

Thanks for the review! We'd love to help you out next time you need us!

Posted 6 years ago

“Reuben came on time and was very patient with me and my problems. And, he fixed up everything I wanted and explained things so well.”

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Posted 6 years ago

Hi Maureen, thanks for the review! Reuben will be glad to hear you had a great experience. Its always our aim to explain things clearly (without tech jargon) so we're glad you appreciate that too!

Posted 6 years ago

“The whole process of replacing a hard drive and the various file transfers was easily handled by Dexter who has a great manner. I am a retiree and Dexter explained the different steps across the two hours which was appreciated.”

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Posted 6 years ago

Hi, thanks for the review! Glad to hear you had a good experience with Dexter. If you have any follow up questions/concerns etc. just get in touch and we'll ensure Dexter gets back to you 😁

Posted 6 years ago

“We have had Manny visit before. Again, he was very efficient, very polite, and answered all our questions in language that we could understand. He is a credit to your company, and we would recommend him highly to any Geeks on Wheels customers.”

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Posted 6 years ago

Hi Brian, thanks for the great review of your experience with Manny! Glad to hear it went well. We take pride in trying not to use tech jargon all the time, so we're glad you appreciate it too!

Posted 6 years ago

“More communication with customer would be good, especially those for the first time. Very expensive when not knowing the total bill will be”

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Posted 6 years ago

Hi Jane, sorry to hear about your experience. Our GM will be in touch directly to find out more and see if there is anything we can do to rectify this.

Posted 6 years ago

“Sanju phoned to let me know he was running late. He was professional, polite & listened to what I wanted him to check. He went over & above what I requested. Thank you.”

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Posted 6 years ago

Hi Moyra! Thanks for the great review. Glad to hear you had a great experience with Sanju. We're sorry we couldn't be on time this time, we take running to time very seriously so we appreciate that you appreciate that too!

Posted 6 years ago

“Very good, friendly and helpful service”

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Posted 6 years ago

Hi Janine, thanks for the 5 star review!

Posted 6 years ago

“Excellent. Jaded spoke tome in a language I understood (I.e. not hi tech or slang). Understood my requirements and high lighted what I already suspected - I needed to upgrade. So all sorted (nearly). Would recommend to others.”

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Posted 6 years ago

Hi Judith, thanks for the great review! Not using jargon is something we take seriously so its great to see you appreciating too.

Posted 6 years ago

“My experience with Armon was amazing. He was clear, helpful and started the process of sorting out my hideous internet coverage. Just so easy to deal with thank you”

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Posted 6 years ago

Hi Rowena, thanks for the great review! Will pass this onto Armon who will be pleased to hear you a great experience!

Posted 6 years ago

“As we have called upon Geeks in the past we where in no doubt about the quality of service. This was the case with the last visit. Thank you.”

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Posted 6 years ago

Hi Ilan, thanks for the great review and for being a great customer over the years!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,581 reviews