Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,587 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“More communication with customer would be good, especially those for the first time. Very expensive when not knowing the total bill will be”

Helpful Report

Posted 6 years ago

Hi Jane, sorry to hear about your experience. Our GM will be in touch directly to find out more and see if there is anything we can do to rectify this.

Posted 6 years ago

“Sanju phoned to let me know he was running late. He was professional, polite & listened to what I wanted him to check. He went over & above what I requested. Thank you.”

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Posted 6 years ago

Hi Moyra! Thanks for the great review. Glad to hear you had a great experience with Sanju. We're sorry we couldn't be on time this time, we take running to time very seriously so we appreciate that you appreciate that too!

Posted 6 years ago

“Very good, friendly and helpful service”

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Posted 6 years ago

Hi Janine, thanks for the 5 star review!

Posted 6 years ago

“Excellent. Jaded spoke tome in a language I understood (I.e. not hi tech or slang). Understood my requirements and high lighted what I already suspected - I needed to upgrade. So all sorted (nearly). Would recommend to others.”

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Posted 6 years ago

Hi Judith, thanks for the great review! Not using jargon is something we take seriously so its great to see you appreciating too.

Posted 6 years ago

“My experience with Armon was amazing. He was clear, helpful and started the process of sorting out my hideous internet coverage. Just so easy to deal with thank you”

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Posted 6 years ago

Hi Rowena, thanks for the great review! Will pass this onto Armon who will be pleased to hear you a great experience!

Posted 6 years ago

“As we have called upon Geeks in the past we where in no doubt about the quality of service. This was the case with the last visit. Thank you.”

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Posted 6 years ago

Hi Ilan, thanks for the great review and for being a great customer over the years!

Posted 6 years ago

“Very efficient service, also arrived on time, punctual. Explained Well how things worked.”

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Posted 6 years ago

Hi Wilma, thanks for the review! We strive to be on time every time so we appreciate it when clients like yourself appreciate it too!

Posted 6 years ago

“He arrived on time, advised me appropriately and fixed the issue.”

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Posted 6 years ago

Hi Dorothea, thanks for the review, glad to hear you had a good experience!

Posted 6 years ago

“i am so pleased with the service that i received when i purchased my ne w computer. Sanju was very patient with my thoughts on what i required and then produced the exact computer and requirements that were needed. i am a fan and will continue to be a repeat customer. ray coleman.”

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Posted 6 years ago

Hi Ray, wow thanks for the great review. Glad to hear that you had a great experience with Sanju. If you ever need his help going forward, you know where to find him! Enjoy your new computer! We look forward to supporting you in the future!

Posted 6 years ago

“The agent knew every thing that helped solve my problems”

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Posted 6 years ago

Hi Jim, that's great to hear thanks for the review!

Posted 6 years ago

“Very happy with Philip . Top Man good advice. Good job . And pleasant to deal with . I will recommend him. . Regrads . Simon Sweet . . . Please pass this onto him personally. ... Ps tell him to get a . selfie stick . If he wants more info my number is 0273337535 Regards Simon and Divina Sweet .”

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Posted 6 years ago

Hi Simon, thanks for the review! Glad you had a great experience and I will certainly pass this along to Phillip 👍

Posted 6 years ago

“Courteous and competent, a very pleasant experience , .”

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Posted 6 years ago

Hi Venetia, thanks for the review! Glad you enjoyed the experience 😁

Posted 6 years ago

“The advice that Andrew Richardson gave me and then the work done by Andy was first class. I had total confidence in both of them and appreciated that they took the time to explain any necessary details to me. Courteous professionalism. from them both. Many thanks.”

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Posted 6 years ago

Hi Cecily, wow that's great to hear thanks for the glowing review! I'll certainly pass this on to Andrew and Andy. If you need their help going forward you know where to find them!

Posted 6 years ago

“They were on time and were quick in fixing the issues that I was having with my computer. Thank you.”

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Posted 6 years ago

Thanks for the 5 stars!

Posted 6 years ago

“Patient,courteous. efficient suggest working through essential steps ensuring client understands/recalls instructions.”

Helpful Report

Posted 6 years ago

Hi Elma, thanks for the review and suggestion. If you would like Sean to give you a call to go over what was discussed again that's fine, just let us know. We also have a free online chat service and they'll be happy to work you through some of things that Sean would have instructed you on in your appointment.

Posted 6 years ago

“Val completed the job of making my laptop run more efficiently as requested by me. My only regret was that I had not purchased a better laptop initially as I feel that I have wasted money on the purchase. However I am satisfied that my laptop is now running to its maximum capacity and my thanks to Val for that and explaining what was required.”

Helpful Report

Posted 6 years ago

Hi Helen, thanks for the review, glad to hear Sanju helped you get the best out of your machine. We offer a free online chat service so next time your thinking about buying any kind of tech, feel free to jump onto our website and chat directly to our Geeks who will be happy to give you some free impartial advice.

Posted 6 years ago

“Very thorough. Great result. Complex too.😊”

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Posted 6 years ago

Hi Andrew, great to hear your pleased with the work! Thanks for the review 👍

Posted 6 years ago

“Good communication from the team saying he is running late due to morning traffic. Sam, tech, was polite and efficient. Happy to use again.”

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Posted 6 years ago

Hi Peter, thanks for the review! Glad to hear you appreciate being kept up to date re-timing, its something we take quite seriously. We're sorry we couldn't be on time this time around!

Posted 6 years ago

“Very happy once again. Your technicians are super professional and have the patience to explain things in a language that I understand. Awesome service! Thanks.”

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Posted 6 years ago

Hi Brad, that's great to hear thanks for the review. Using jargon or tech speak as little as possible is a big part of our ethos so we're glad you noticed!

Posted 6 years ago

“I have confidence in the technicians as opposed to keen 'amateurs' who aren't trained.”

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Posted 6 years ago

Hi Vern, thanks for the review! We take pride in the training and support infrastructure that we provide our technicians and so we appreciate that you feel this way!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,587 reviews