Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,577 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fantastic service. Nothing is a problem & they treat you with kindness and respect.”

Helpful Report

Posted 2 years ago

Hi Bev! Thank you for the review! Kindness and respect is crucial to good customer service in our eyes so we are glad to hear you agree!

Posted 2 years ago

“We were very impressed with AnthonyC's professionalism and knowledge. He was efficient and we were greatly reassured that our IT issues had been resolved.”

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Posted 2 years ago

Hi Wendy! Thank you for such a great review! AnthonyC is very good tech and so we’re glad to hear you agree! It’s important to us to make sure you know and can see what the fix was, so hearing you’ve been reassured is reassuring to us that everything is done right! Thank you again!

Posted 2 years ago

“Good service and plenty of warning on arrival time”

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Posted 2 years ago

Hi Lance! Giving clear instructions on when and how an appointment is happening is important to us so we are so glad to hear you found this happened in your appointment! Thank you for the review!

Posted 2 years ago

“If you are not Techno Savvy like me the Geeks are a God-send. Thanks fellas”

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Posted 2 years ago

Hi Stephen! This is amazing to hear! We always want to give great service, and being considered a God-send honestly exceeds our expectations! Thank you so much for the review!

Posted 2 years ago

“Super efficient, will use again if required. Regan was very friendly and efficient”

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Posted 2 years ago

Hi Stu! Thank you for sharing your experience with Regan! She’s certainly a wonderful technician and we’re proud to hear that she made you confident to use us again! Thank you for the review!

Posted 2 years ago

“Felt very confident with Regan's diagnosis. Found her VERY pleasant to work with”

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Posted 2 years ago

Hi Lyn! We’re thrilled to hear that Regan was such a pleasant technician to have along! We will share this review with her so she gets the recognition she deserves! Thank you!

Posted 2 years ago

“Appreciate Sam's comprehensive knowledge and the simple way he explains technology”

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Posted 2 years ago

Hi Alyson! We believe hiring techs who have great tech knowledge is crucial so we are glad to hear that Sam meets that mark! Thank you for the review!

Posted 2 years ago

“Tom’s help was awesome.He corrected several problems which I had on my iPhone & iPads. Very knowledgeable & very sensitive to customers concerns.When I need the Geeks again, I would be very happy for Tom to assist.Geeks have some very qualified technicians who have helped me through the years with technology which can seem hard to understand.Congradulations to the Geeks on Wheels.”

Helpful Report

Posted 2 years ago

Hi Peter! Thank you for sharing your feedback with Tom’s latest visit! We’re glad to hear he was able to sort out your issues with your apple devices whilst being aware of your concerns! We will let him know you send your thanks! Thank you for the review!

Posted 2 years ago

“Very good service. Most of our IT problems solved efficiently and with ease.”

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Posted 2 years ago

Hi Bernadette! We are happy to have provided a good service for you and get your IT problems solved efficiently and with ease! Thank you for the review.

Posted 2 years ago

“Regan was very helpful, patient, competent and friendly. First class service.”

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Posted 2 years ago

Hi Chris! We are so proud to hear Regan was so good in so many aspects for you! We will share this with her so she can get the recognition she deserves! Thank you for the review!

Posted 2 years ago

“On time, efficient”

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Posted 2 years ago

Hi Lorraine! Thank you for the 5-star review!

Posted 2 years ago

“Prompt & pleasant service, tailored to what I needed.”

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Posted 2 years ago

Hi Alison! Thank you for your feedback on our services! Tailoring our work to each individual is important to us, so that we know our customers get their computer working in the way they need it too! Thank you for the review!

Posted 2 years ago

“First time I have used Geeks on Wheels, they were amazing! While I am I.T. savvy, the service Donovan provided was exceptional. While he was absolutely thorough, he worked very fast, likely saving our business hundreds of dollars due to his efficiency and competence. As we are a small business, a smooth transition to new hardware and system upgrades was essential. I cannot speak highly enough of both Donovan and Geeks on Wheels. Absolutely stoked with this service.”

Helpful Report

Posted 2 years ago

Hi Bronwyn! We are so happy to hear that your first time using us has been such a great experience! We always want to ensure every customer has a great customer service experience and so hearing Donavan was able to offer that for you and your small business is great! We're stoked to hear that you're stoked! Thank you for the review!

Posted 2 years ago

“Jessie was really helpful and professional.”

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Posted 2 years ago

Hi Harry! We share your feedback with Jesse so he gets the recognition he deserves! Thank you for the review.

Posted 2 years ago

“VERY KNOWLEDGABLE, PLEASANT AND HELPFUL”

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Posted 2 years ago

Hi Ian! Thank you for the 5-star review!

Posted 2 years ago

“Arron and Ashvin were excellent.”

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Posted 2 years ago

Hi Graham! Thank you for sharing your experiences with Aaron and Ashvin!

Posted 2 years ago

“A very successful visit doing a full check of our two laptops as well tidying up various items that have occurred since initial setup.”

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Posted 2 years ago

Hi Robin! We are more than happy to have checked over your two laptops to get them tidied up and running a bit better again for you! Thank you for the review!

Posted 2 years ago

“Excellent Service - friendly and professional. Arrived on time and was very efficient. I would 100% recommend Geeks on Wheels. Also, I didn't realise until today but they also sell laptops, printers etc which is very useful to know for the future. I booked their services online and they then contacted me to confirm a suitable date and time to meet. On the day of my appointment, I received a call confirming to me that they were on their way - very easy process.”

Helpful Report

Posted 2 years ago

Hi Sharne! We are proud to hear that you found our service to be excellent! Being able to get to a customer quickly and on time is important to us because we understand how important technology is in this day and age and so we're so happy to see this was evident in your appointment! And yes we do supply tech as well, so if you ever need new tech for yourself, don't be afraid to give us a call!

Posted 2 years ago

“Luke was so helpful, and he told me what he was doing so I could understand. I did laugh at one hour two minutes”

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Posted 2 years ago

Hi Erin! We're happy to hear that Luke was able to be such a helpful asset to you! We will share this with him so he knows you appreciated his appointment! Thank you for the review!

Posted 2 years ago

“Excellent technician - Kieran. Explained process in searching for non-performance of email attachment function. Solved problem. Accessed performance level of existing computer and explained the advantages of acquiring an acer X2690G through Geeks. A pleasant, unassuming helpful technician. Highly recommended. Also many thanks to Tim for fitting in an early appointment time slot.”

Helpful Report

Posted 2 years ago

Hi Stu! Thank you for sharing your experiences with Kieran! We're proud to hear that Kieran was able to help solve your email troubles and then give you recommendations on your device! If you do find you want to upgrade to the Acer X2690G feel free to give us a call and we can bring it out and set it up for you! You can even mention Kieran's name to get him back! Thank you again for such a wonderful review.

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,577 reviews