Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,069 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,069 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fixed the issues I had with the internet access.”

Helpful Report

Posted 2 years ago

Hi Kevin! We're so happy to hear you're back up and running with the internet. It's so hard to be without it in this day and age! Thank you for your review.

Posted 2 years ago

“Martin has lots of patience and explains everything clearly. We would use Geeks On Wheels again without hesitation.”

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Posted 2 years ago

Hi Kath! It’s great to hear you rate our service so highly, especially Martyn's work! He definitely has a lot of patience! We will be sure to let him know you enjoyed the appointment, and we will be happy to help you with any future tech troubles you may have!

Posted 2 years ago

“Very efficient and willing to listen to problems and provide solutions that can be understood.”

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Posted 2 years ago

Hi Jennifer! It's good to hear you had such a positive experience. We always make sure we listen to what's happening so we can offer accurate fixes to the issues at hand, so it's great to hear it's appreciated! Thank you for the review!

Posted 2 years ago

“Very satisfied with Jared's help 5/5”

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Posted 2 years ago

Hi Ann! Thank you for sharing your experience with Jared, we will be sure to share your feedback with him!

Posted 2 years ago

“Geeks on Wheels, especially Tim, were fabulous in dealing with our misbehaving computers. We really appreciated the ability to book a time quickly after our computers played up, the communication with us was excellent, and the work on the two computers fantastic - they are now running really well and we much better understand how some key aspects of the power, memory and storage work. We have used Geeks on Wheels several times and the service has always been amazing.”

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Posted 2 years ago

Hi there! Satisfied customers mean so much to us, especially when it's good enough to continue returning to use us! We're glad to hear that the whole process was easy and smooth for you. Our communication is important throughout the entire process so you know what's happening with your devices, and even as simple as when we will arrive! Thank you for sharing your experience and taking the time to write this wonderful review!

Posted 2 years ago

“Very happy with the service provided”

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Posted 2 years ago

Hi Deb! We love hearing when our customers are happy with our service! Thank you for the 5 star review!

Posted 2 years ago

“I am pleased with the outcome after too long tolerating a faulty computer. Geeks on Wheels swopped out my computer's hard drive and the spinning wheel of death is no longer haunting me. There was a minor setting modification requiring a return visit. Speedy service, solutions, and super convenient with house visits.”

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Posted 2 years ago

Hi Louise! If you're pleased, we're pleased! Getting a computer that's faulty sorted feels so good, especially when it can be resolved fairly easily with a new drive! We're also happy that we were able to sort out your extra setting that needed to be set to make the computer work the way you need it. Thank you for the review.

Posted 2 years ago

“Super good!!”

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Posted 2 years ago

Hi Max! We're so glad to hear you found our service super good! Thank you for the review!

Posted 2 years ago

“James was brilliant, all issues sorted. Thank you.”

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Posted 2 years ago

Hi Jenny! It's great to hear you enjoyed James' visit. He loves to help his customers and he will be thrilled to hear you're happy! Thank you for the 5-star review.

Posted 2 years ago

“Excellent service and very informative Donavan was most polite and provided great customer service focus”

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Posted 2 years ago

Hi Marilyn! We love to hear back from our customers. We're so pleased that you found our service informative, as learning about tech is key to using it well! Donavan is definitely great at making sure you understand the issues at hand and also what the fix is! We will be sure to share this feedback with him. Thank you for the review.

Posted 2 years ago

“Excellent and prompt service. Very friendly staff. This is the third time I have engaged their services. Highly recommend to all. AAA+++”

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Posted 2 years ago

Hi Lorraine! Thank you for the AAA+++ review! We always aim to offer excellent service, and we believe highly that friendly staff is what causes this to be such a great business! We really appreciate the continued use, and we hope to be able to help with all your future tech troubles!

Posted 2 years ago

“The usual good service certainly continued today with Martyn's visit. Thank you very much”

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Posted 2 years ago

Hi Doris! It's great to hear that Martyn has continued to give you stellar service! We love hearing that our customers get continuous great support! Thank you for continuing to choose us, and thank you for the review!

Posted 2 years ago

“Very satisfied with Geek Representative”

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Posted 2 years ago

Hi there! We are glad to hear that you had a great appointment with our technician! Thank you for the review.

Posted 2 years ago

“Very easy to understand explanation and fixed all issues..friendly prompt service .”

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Posted 2 years ago

Hi Terry! We really appreciate feedback from our customers about their experience. Being easy to understand is certainly an important aspect of our service, and ensures our customers are able to use their tech once we leave! Thank you for the 5 star review!

Posted 2 years ago

“Harry was a friendly and helpful technician and did a good job.”

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Posted 2 years ago

Hi Ron! We really appreciate feedback from our customers about their experience. We’ve passed this feedback on to Harry as it’s important he gets recognition for a job well done. He will be thrilled! Thank you for taking the time to leave a review.

Posted 2 years ago

“Ashvin was very helpful and patient explaining how and why.”

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Posted 2 years ago

Thank you, Lee! We are really grateful for your feedback! It’s always awesome to be able to help, and we know Ashvin loves to help too. He loves to make sure he explains what happened as well to ensure that you are empowered to use your technology even more! Thank you for the review.

Posted 2 years ago

“Nice guys easy to deal with and work through any issues”

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Posted 2 years ago

Hi Gettje! If you're pleased, we're pleased! We always aim to be easy to deal with so that anyone can approach us in those stressful tech situations! We're so glad you found that to be the case. Thank you for the review.

Posted 2 years ago

“Once again great friendly service from Paul B sorted my computer out with a security update and service”

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Posted 2 years ago

Hi David! We’re really pleased you had such a great experience. Paul is certainly a superstar with tech, and he always ensures you are all sorted! Thank you for your review and thank you for continuing to use us!

Posted 2 years ago

“BarnabyA was great and sorted out everything I needed doing.”

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Posted 2 years ago

Hi Judith! Thank you for sharing your experience with Barnaby! We always love to hear when our technicians are doing well. We will be sure to pass this onto him so he gets the recognition he deserves.

Posted 2 years ago

“Efficient, polite and as wonderful as usual. Keep up the good work.”

Geeks on Wheels 5 star review on 24th January 2023

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Posted 2 years ago

Hi Kathryn! We love hearing when our customers are satisfied. We work hard to offer the great service that every kiwi deserves, so we will continue to keep up the work! Also thank you for the lovely picture of a cat!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,069 reviews