Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,028 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had several issues with my iMac which I could not resolve and Vaughan addressed each one to my complete satisfaction. He was friendly, easy to understand and also gave me advice on other computer related matters”

Helpful Report

Posted 5 months ago

Hi John! Thanks for sharing your experience! We're glad our technician Vaughan was able to resolve all your iMac issues and provide helpful advice. If you ever need more assistance, we're always happy to help! Thanks again.

Posted 5 months ago

“I had a visit from SamR this morning and he told me that my WIFI Internet was connected and working, he also said that if I don't use it much I really don't need it,the decision was left to me to ponder on.He was easy to talk to and knew what he was doing and explained things fully to me,Thankyou Sam.”

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Posted 5 months ago

Hi Ian, thanks for your feedback and 5-star review! We're glad to hear that our technician Sam provided clear explanations and made the conversation easy. If you ever need any further advice or assistance, we're always here to help! Thanks again.

Posted 5 months ago

“Always prompt, friendly and efficient. Sort all my problems with a minimum of disruption. Know what they're doing.”

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Posted 5 months ago

Hi Janice! Thank you for your 5-star review! We appreciate your kind words and are glad we could sort everything out smoothly for you. If you ever need help again, we’re always happy to assist! Thanks again.

Posted 5 months ago

“Excellent service would recommend Vivek”

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Posted 5 months ago

Hi Bryan, we’re glad to hear our technician Vivek provided excellent service! We really appreciate your recommendation and 5-star review—thank you!

Posted 5 months ago

“Justin did a great job checking out all systems and explaining why we have had a few problems, computer-wise, settling in at the new Summerset Waikanae. A very pleasant young man with whom I have complete confidence in. I will definitely recommend geeksonwhells to any of the residents here (about 50) and those yet to come (another150+) Rosemary Marryatt.”

Helpful Report

Posted 5 months ago

Hi Rosemary! Thank you so much for your kind words and 5-star review! We’re glad our technician Justin could help make sense of everything and get you settled in smoothly. We'll be sure to pass your feedback on to him as I'm sure he'll be more than chuffed to hear it! Also, thanks for your recommendation, it's very much appreciated!

Posted 5 months ago

“Most technicians are patient with us- age 78yrs and 87yrs”

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Posted 5 months ago

Hi Sharon! Thank you for your 5-star review! We’re so glad to hear that our technicians were patient and supportive. We always strive to make technology easy and accessible for everyone. If you ever need more assistance, we’re always happy to help! Thanks again.

Posted 5 months ago

“Really happy with my recent dealing with Geeks on Wheels. Jack helped me with upgrading my IMac Ram which has certainly helped my overall performance and speed of the computer. The service provided was really professional and I was well informed of my choices before going ahead with the service. Jack also diligently followed up with me on other services requested. The turnaround time was fast and was completed in the time promised. Highly recommend these guys if anyone is struggling with hardware issues. The fee was also affordable and competitive, keeping in mind that they turn up rather than needing to take your machine to their warehouse.”

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Posted 5 months ago

Hi Keerti! Thanks so much for your kind 5-star review! We're glad to hear our technician Jack was able to help with upgrading your device's RAM and that you're noticing the boost in performance. Keeping things clear, professional, and convenient is what we aim for, so it's great to know you had a smooth experience. We really appreciate the recommendation! If you ever need more tech support, we're here to help! Thanks again!

Posted 5 months ago

“Great prompt and friendly service by Donovan as always.”

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Posted 5 months ago

Hi Sharon! Thanks for your 5-star review! We're glad to hear our technician Donovan provided a prompt and friendly service, as always. We appreciate your continued support, thanks again!

Posted 5 months ago

“Excellent service. Very easy to chat to and listened to our issues and resolved them all very efficiently”

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Posted 5 months ago

Hi Helen! Thanks for your great 5-star review! We're glad to hear our technician was easy to chat with and efficiently resolved your issues. We appreciate your support, thanks again!

Posted 5 months ago

“I changed my Internet provider and the router I had wasn't working as some setting needed to be changed. I am very disappointed that the provider could not inform me that a settings change was all that was required for a 3rd party router (a very good quality router). However, the Geeks on Wheels rep was very very good, informative and gave other advice and recommendations.”

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Posted 5 months ago

Hi Nepia! Thank you for your feedback and 5-star review! We're sorry to hear about the issues with your internet provider, but we're glad our technician could help resolve the problem and offer useful advice. We appreciate your kind words and are always here to help with any tech needs! Thanks again.

Posted 5 months ago

“Jack was on time, is a highly skilled technician and he effectively and efficiently solved the multiple WiFi and accessing Gmail issues we had. Thoroughly commend his work. JB”

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Posted 5 months ago

Hi John! Thanks for your 5-star review! We're glad our technician Jack was able to sort out your Wi-Fi and Gmail issues efficiently. We appreciate your support, thanks again!

Posted 5 months ago

“Excellent service. Donovan was wonderful, friendly, proffessional, and gave exceptional service. Thank you Donovan.”

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Posted 5 months ago

Hi Julie! Thank you for your kind words and 5-star review! We're glad our technician Donovan provided such wonderful service. We appreciate your support! Thanks again.

Posted 5 months ago

“Excellent service from Vaughan - clear, valued recommendations.”

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Posted 5 months ago

Hi Paul! Thanks for your 5-star review! We're glad our technician Vaughan provided excellent service and valuable recommendations. Thanks again!

Posted 5 months ago

“We have used Weonsuk as our GOW several times and are always delighted with his services, knowledge and advice.”

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Posted 5 months ago

Hi David! Thanks for your 5-star review and ongoing support! We're glad Weonsuk's knowledge and advice have been consistently helpful. If you ever need a hand with tech again, we’re here for you. Thanks again!

Posted 5 months ago

“Another great visit from Vaughan yesterday. He has a lovely manner. is patient, efficient and obliging, and gives excellent sugestions and explanations.”

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Posted 5 months ago

Hi Jenny! Thanks for your kind words and 5-star review! We're so glad to hear that our technician Vaughan provided such a great experience. Thanks again!

Posted 5 months ago

“Great service. Angus was so good. Got everything sorted and spent time with me explaining everything. Would certainly use your service again and would recommend 👌”

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Posted 5 months ago

Hi Sharon! Thanks for the awesome feedback and 5-star review! Our technician Angus will be stoked to hear he made a difference. Glad he could get everything sorted and take the time to explain things. We’d love to help again anytime, thanks again!

Posted 5 months ago

“Great to have this annual security check included in the subscription.”

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Posted 5 months ago

Hi Anne! We're glad you’re finding value in it! Keeping your tech secure year after year is what it’s all about. Thanks for your support!

Posted 5 months ago

“I'd like to make special mention of the technician, Ryan, who came to set up my computer tonight. He was wonderful - patient (as I'm not very computer literate), helpful and able to explain issues clearly and in a non-technical way. Highly recommend.”

Helpful Report

Posted 5 months ago

Hello! Thank you for your kind words and 5-star review! We’re glad to hear our technician Ryan made the setup process easy and clear. We’ll be sure to pass along your feedback! Thanks for your recommendation!

Posted 5 months ago

“The person who came to fix my computer/printer was very proficient and very friendly”

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Posted 5 months ago

Hi Stephen! Thanks for your kind feedback! We're glad our technician could help and make the experience a good one for you. Thanks again!

Posted 5 months ago

“just excellent.Jack went straight to the problem(scanning from printer to computer), set me up with a little program which i could use from my desktop & shabam, easy stuff!! 11 out of 10”

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Posted 5 months ago

Hi Terry! Thank you for your 5-star review! We're so glad our technician Jack could get your scanning sorted and make things easy for you. We'll take that 11 out of 10 any day, thanks again!

Posted 5 months ago

Geeks on Wheels is rated 4.8 based on 7,028 reviews