Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,563 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,563 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Justin was amazing. He was so easy to communicate and reliable. So trustworthy and got the job done. Will be using him in the future! Big thanks👍👍👍”

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Posted 5 months ago

Hi James, thanks for the 5-star review. We're glad your experience with Justin went great, we'll pass your message onto him. Thanks again!

Posted 5 months ago

“on time, did the job, helped with a few other minor iissues”

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Posted 5 months ago

Good morning, thanks for the 5-star review. We're very glad you had a great experience with us. Thanks again!

Posted 5 months ago

“Very good service Anthony was very polite and patient being in our 80's this was very good showed me how to use scanner and fixed everything I asked in a very quick time”

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Posted 5 months ago

Hi Rhonda, thank you for the 5-star review. We're very pleased Anthony was able to show you how to use the scanner and fix everything you asked, we'll pass on your message to him. Thanks again!

Posted 5 months ago

“Jason G was very clear and helpfull in his explanation of the work he carried out on our computer today.Would use services again Ross Mercer.”

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Posted 5 months ago

Hi Ross, thanks for the 5-star review of Jason's visit. Glad to hear everything went well and you were pleased with the service! Thanks again.

Posted 5 months ago

“Loftus was extremely helpful and solved several problems with ease. Much appreciated. Thanks.”

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Posted 5 months ago

Hi Marion, thanks for the 5-star review for Loftus. We will be sure to pass on your feedback, and are stoked to hear he could solve your problems with ease. Thanks again!

Posted 5 months ago

“another very helpful visit from these guys, knowledgeable, personalble, and got the job done”

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Posted 5 months ago

Hi Paul, thanks for the 5-star review. It's great to hear that your technician was knowledgeable, personable and most importantly, got the job done. We look forward to helping again in the future should you require!

Posted 5 months ago

“I have been using Geeks On Wheels just about as long as it has been going and it never ceases to amaze me how incredible the "Geeks" are. No exceptions - ALWAYS polite, helpful, knowledgeable and good communicators. I really appreciated Ben - thankyou. Cheers, Di Robertson”

Helpful Report

Posted 5 months ago

Hi Diane, thank you for the lovely 5-star review. It's lovely to hear that you are a long-standing customer of ours and that our service continues to meet your high standards. We will be sure to pass on your kind words to Ben and hope to continue assisting you long into the future. Thanks - Geeks on Wheels Team

Posted 5 months ago

“The problem was sourced and fixed. I am so happy with the problem being fixed.”

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Posted 5 months ago

Hi Andrea, thank you for the 5-star rating and positive feedback. We're happy that you're happy now the problem has been resolved!

Posted 5 months ago

“On the many occasions we have used Geeks on Wheels, we have been very pleased with the quality of service offered.”

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Posted 5 months ago

Hi Pat, thanks for the great feedback, happy to help as always!

Posted 5 months ago

“Had A Geek in ths morning, he did a great job sorting ME and my computer out. At least the computer runs well @ if I did the same things, it would be really good. Rating him out of 5 has to be a 5. Would PRECOMEND Geeks to anyone 9.5, can't be perfect all the time.”

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Posted 5 months ago

Hi Vic, thanks for the great review! Glad our geek got a perfect score and was able to help with both you and your device haha. We are always happy to assist and guide our customers in order to help them get the best out of their tech!

Posted 5 months ago

“Ryan was very professional, clarifying my options and explaining to me what these meant.”

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Posted 5 months ago

Hi there, thank you for the great feedback. It's great to hear Ryan, help explain and resolve your tech troubles.

Posted 5 months ago

“After a very disappointing experience with geeks on wheels to which I reacted with a negative review , I was contacted by Andy from the company who seemed to totally understand my reaction and arranged a revisit for me with a different technician. I am very happy to report that Aaron, the tech that came was marvellous, polite, respectful and helpful. Aaron has completely restored my faith in the company and I most definitely will request him should I ever need help again in the future.”

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Posted 5 months ago

Hi Ruth, thank you so much for the 5-star review. We appreciate you giving us the opportunity to rectify the situation. We are so pleased to learn that our return visit was successful and that Aaron restored your faith in Geeks on Wheels. We will be sure to pass on your kind words to him and appreciate your patience. Kind regards and many thanks. - Geeks on Wheels Team.

Posted 5 months ago

“Usual level.of expertise and help thank you”

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Posted 5 months ago

Hi Rachael, thank you for the 5-star review. Glad to hear the service was as expected, and we look forward to assisting in the future should you require.

Posted 5 months ago

“Herschel was very friendly, helpful and knowledgeable. very satisfied with what was done ... will use again ..”

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Posted 5 months ago

Hi Arthur, thank you for the 5-star review of Herschel's recent visit. We appreciate the good feedback and look forward to assisting in the future should you require!

Posted 5 months ago

“Loftus and Richard were wonderful and explained what the problem was in easy language and provided information on other options I was interested in”

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Posted 5 months ago

Hi Gabrielle, Thanks for the great feedback on your recent visit. Stoked to hear that we could assist with resolving your tech issues, whilst explaining things clearly. Please get in touch if you ever require further support.

Posted 5 months ago

“Fantastic service. Sashika was a pleasure to have in the house. While he couldn't get my emails back from xtra, he managed to talk to someone in their call centre and get an urgent action on them to retrive. AS always, Geeks on Wheels always deliver!”

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Posted 5 months ago

Hi David, Thank you for the glowing 5-star review of Sashika's recent visit. We will be sure to pass on your feedback and hope to assist in the future should you require. Thanks again - Geeks on Wheels Team

Posted 5 months ago

“Sashika, your technician, was patient, upbeat as well as skilled.”

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Posted 5 months ago

Thanks for the 5-star review of Sashika, we will be sure to pass on your feedback!

Posted 5 months ago

“Nate was very helpful and sorted our sound problem without any fuss. He also checked and fixed various minor issues with a general clean up.”

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Posted 5 months ago

Hi there, thank you for the lovely 5-star review of Nate's recent visit. Glad we could help, and it's great to hear he was also able to sort out some other minor issues whilst there. Thanks again - Geeks on Wheels team

Posted 5 months ago

“Could not ask for a better all round excellent service. At my request establishing an appointment with their call centre for 3 days time, (this would allow time to recover from minor surgey to myself). The technician who arrived was MattA, was on time, friendly, helpful, fixed my problems & explained new working parts as well.(all on the day that the whole of Nelson was without Power in the morning) Would have no hesitation in recommending this Firm & Technician Matt to my friends & others.”

Helpful Report

Posted 5 months ago

Hi there, thank you for the wonderful 5-star review. We try our best to work in with our customers' busy lives and are glad to hear everything lined up this time around, except for the power of course. We will be sure to pass on your kind feedback to Matt and are pleased to hear your problems were all fixed and explained in his usual friendly manner. Thanks once again and we hope to help in the future should you require. - The Geeks on Wheels team

Posted 5 months ago

“Thanks Geeks on Wheels, I had a problem with my lap top that I couldn't fix myself. The screen looked very ugly and very different to usual. I called to get my lap top fixed online. But it looked perfectly fine to the techniition on their screen, so it was imposible to do an online fix up. So we booked for Geeks on Wheels to call me and arrange for a technition to come to my place to fix it up. A got a call soon after and made an appointment. The technition, JacobD, arrived at a good time and got on with getting my screen back to normal. So now I have my computer back to how it was. Very pleased, Thanks for job well done.”

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Posted 5 months ago

Hi Michael, thank you for the detailed explanation. It's great to hear that your screen is back to the way it should be now. Jacob is a great technician and we will be sure to pass on your feedback. Thanks again for taking the time to leave us a lovely review - Geeks on Wheels Team

Posted 5 months ago

Geeks on Wheels is rated 4.8 based on 7,563 reviews